Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,259 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,259 reviews
March 18, 2022
Yanyll was amazing, she took really good care of us, definitely will be recommending her to everyone. I’m in love with my new car definitely will be recommending her to everyone. I’m in love with my new car More
by akremonsuarez98
March 10, 2022
Janyll was a great sales person helped me get all the features I wanted in my new SUV. features I wanted in my new SUV. More
by Lupis22
Employees Worked With
March 05, 2022
Definitely the best Representative this company has, very professional and efficient, can't get any better than this, very knowledgeable agent and easy to deal with. She explained everything to me and no sur professional and efficient, can't get any better than this, very knowledgeable agent and easy to deal with. She explained everything to me and no surprises at the end. Actually the bill came out less than i expected. I wouldn't go to another dealership just because she makes the whole process flowless. Definitely this employee is an asset to Mercedes Benz of Cutler Bay. More
by Felixromeromartinez
Employees Worked With
Regina Vera
March 01, 2022
My recent experience purchasing a car at the Mercedes-Benz of Cutler Bay was amazing. The Sales Representative Michael Valdes was very diligent, knowledgeable and professional throughout the pro Mercedes-Benz of Cutler Bay was amazing. The Sales Representative Michael Valdes was very diligent, knowledgeable and professional throughout the process. He is an asset to your company. Thanks to the Financial Specialist Robert Llanes for working expeditiously to meet our goal. And last but not least, our heartfelt thank you to the Sales Manager Oscar Yanes. The 5 star level of service we received from his team ultimately is the reflection of his outstanding leadership. Keep up the good job!! More
by anneryg
February 28, 2022
This dealership was well presented, organized and very attentive , Friendly Staffing as soon as you walk in. Eric As soon as he presented himself the energy was justt wonderful! He acknowledged our nee attentive , Friendly Staffing as soon as you walk in. Eric As soon as he presented himself the energy was justt wonderful! He acknowledged our needs not only as first time Mercedes Buyers but as a famillyyyy . He was attentive to us . Made our process smooth and enjoyable! If we can do all over again , " whichh we will lol " it will most definitely be with eric ! His manager Oliver Ortiz did magic woooh thank you The transition to the finance officer Jose Gonzales he helped us out guide us in the direction we needed to have our dream car ! More
by Jasmin
February 25, 2022
Our experience with Mr. Eric Kalias at Mercedes Benz of Cuttle Bay was extremely pleasant. Even after almost 2 months texting back and forth, when we meet at the dealership Eric Kalias at Mercedes Benz of Cuttle Bay was extremely pleasant. Even after almost 2 months texting back and forth, when we meet at the dealership he was extremely polite and professional. He answered all our questions and concerns regarding the process, the vehicle, etc. I strongly recommend this seller. In today’s world is really hard to find this type of human being. Thank you Eric and of course… see you soon! More
by rolandomonteagudo.83
Employees Worked With
February 23, 2022
Professional, friendly, efficient, and attentive dealership. This team demonstrated a collaborative effort to get exactly what I wanted in a short amount of time. dealership. This team demonstrated a collaborative effort to get exactly what I wanted in a short amount of time. More
by Heather Gomez
February 19, 2022
It was a pleasure working with Eric. He made it possible and the transaction went very smoothly. He made it possible and the transaction went very smoothly. More
by gieval9891
Employees Worked With
February 19, 2022
Hands down! The BEST car buying experience we’ve ever had. We appreciated the professionalism, the honesty, and the customer service we received from every perso The BEST car buying experience we’ve ever had. We appreciated the professionalism, the honesty, and the customer service we received from every person we encountered. We not only left with a gorgeous new car but we also left feeling like a million bucks by how amazing we were treated. Special thanks to Janyll Henriquez who went above and beyond in assisting us. She’s patient, attentive, and well informed! We were so impressed with her stellar knowledge- we knew we could trust her immediately. We will definitely be back for another vehicle soon! This dealership has gained a customer for life! More
by mrsrosemartin
