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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,294 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,294 reviews

June 21, 2022

Excellent purchase experience. Carlos G. went the extra mile. Friendly, helpful. Fair price! Highly recommend!!! More

by kavar17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Baster
Jun 21, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your wonderful review! We are thrilled that Carlos had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

June 14, 2022

The team at Mercedes of Cutler Bay is exceptional, from the front desk to the finance manager. They have the largest inventory of all the dealers I visited. The process was fast and they took the time to e More

by Leydi C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maribel Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

June 14, 2022

I cannot begin to express how wonderful my experience with Eric Kalias was. You must ask for him if you’re looking for your next vehicle. He is the best! His welcoming personality is amazing, but overall More

by Maguilera1887
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ira Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

June 03, 2022

Mr. Robert Damas is a true professional. He has helped me with all my Mercedes Benz I’ve had at least 3 in last 7 years. Mr. Damas’ is knowledgeable, always happy to accommodate and has an overall great More

by Mildred G
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words, Mildred, and for taking the time to leave us this wonderful feedback! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

June 02, 2022

I am very happy with my sales Rep Janyll Henriquez, she made us feel like family through the process and after purchase, her follow up with the customer is excellent and I will definitely be buying back ag More

by Ronmarobregon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Guasp Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Mercedes-Benz of Cutler Bay responded

It's fantastic to hear that Janyll provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

June 01, 2022

Eric was a pleasure to work with and we look forward to working with him again in the future More

by Mdfrcapt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with Eric and our team. We're glad to hear we delivered such a great experience! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

May 20, 2022

Amazing customer attention and support to say the least. Mario Martínez was very professional and did an outstanding job for my family. Highly appreciated. More

by cearcay16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Guasp Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and let us know if we can be of any more assistance! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

May 19, 2022

Oliver is a wonderful person, and he makes you feel like family when you buy at Mercedes Benz, and you always leave pleased, for me he is the best person they have. More

by nayla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Mercedes-Benz of Cutler Bay responded

It's fantastic to hear that Oliver provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

May 27, 2022 -

nayla responded

Daniel Fernandez He is an excellent salesman. I know him from his old job and I am very glad that they had him at their dealer. Take care of him because he is a very good person and very good at his job.

May 19, 2022

What an amazing service! Michael who took care of our order is very tentative, hospitable and very professional. He listened to all of our wants/needs and additionally gave u More

by Catherine Fox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Mercedes-Benz of Cutler Bay responded

It's great to hear that Michael provided you with such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

May 18, 2022

From the moment we first spoke on the phone Michael was incredibly informative and polite and very patient with all my questions. I will definitely recommend Michael Valdez and the GM Luis Gutierrez to all More

by realtorcasandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for your business and this review. We're happy to hear that Michael and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

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