Mercedes-Benz of Cutler Bay

We had a great experience! Janyll helped us get the car we wanted. She is the best. Overall, everyone was professional and helpful. We recommend this dealer 100% Janyll helped us get the car we wanted. She is the best. Overall, everyone was professional and helpful. We recommend this dealer 100% More

Polite advisors, clean facility, ease of making appointments online. Responsive management to customer b satisfaction. appointments online. Responsive management to customer b satisfaction. More

I personally would like to give a huge Kudos to MR. ERIC KALIAS for showcasing “ Excellence in Customer service” My purchase went very smoothly, he made sure he explained all details of my purchase, he ERIC KALIAS for showcasing “ Excellence in Customer service” My purchase went very smoothly, he made sure he explained all details of my purchase, he was very honest , about everything which I appreciated ( No hiccups) I had specifics of what my purchase should have and he delivered. I would also I would like to thank Oscar Yanes and Walter the finance manager, they were very friendly and helpful in assisting to get me the car that I wanted. Great team work guys. More

Mercedes at Cutler Bay EXCEEDED my expectations. This was the second time I purchase a lease from this dealership and they continue to provide excellent service to their customers. Even though these This was the second time I purchase a lease from this dealership and they continue to provide excellent service to their customers. Even though these times have become challenging with inventory, they have managed to provide several options to their customers. Eric Kalias was professional, friendly, and genuinely caring to get me the best deal on my new purchase. He was tentative to all my questions and concerns. I’m very grateful for all his efforts. As well as Oliver Ortiz, manager of sales, who together with Eric worked on making it possible in getting me the best deal for my new C300. My sincere gratitude to them both. Now I can enjoy a beautiful car and continue staying in the Mercedes-Benz family! More

Excellent service and attention from all sell agents and service representative’s as being able to resolve o provide quick assistance service representative’s as being able to resolve o provide quick assistance More

Exceptional teamwork and overall service! The entire location was very attentive and interactive with us. The friendliness of the crew; the speed of the service. The staff was amazing, specia The entire location was very attentive and interactive with us. The friendliness of the crew; the speed of the service. The staff was amazing, specially Carmen Arrazola. She also took her time to make sure our car was in a good shape. She is absolutely 5 stars. I was also very impressed that while giving you advice and guidance through the buying process, they don't harass you and give you your space to clearly evaluate your options. Strongly recommend using this dealership in the future and specially ask for Carmen!! More

They were very friendly, service was fast and they answered all of the questions that I had. answered all of the questions that I had. More

I was very impressed with the professionalism and courtesy displayed by Manuel Fernandez and Yoel Del Rosario. These remarkable young men carried themselves very well. Truly the professional quality courtesy displayed by Manuel Fernandez and Yoel Del Rosario. These remarkable young men carried themselves very well. Truly the professional quality of these two gentlemen is synonymous with the world renowned quality of the name Mercedes. I definitely recommend this dealership as represented by these two men. More

Excelente customer service. Above and beyond to please customers. Friendly, Pleasant, just exceptional. Definitely will recommend to everyone. Above and beyond to please customers. Friendly, Pleasant, just exceptional. Definitely will recommend to everyone. More

The service I received from Regina was excellent she is professional very knowledgeable it was a pleasant experience I had with her. professional very knowledgeable it was a pleasant experience I had with her. More