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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,294 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,294 reviews

August 10, 2022

I had the best experience with Albert Torres He got right on my case and gave me options almost immediately.I purchased my car today hassle free in 30 minutes. I also want to thank and send kudos the Kevin L More

by wendy20
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Albert Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Mercedes-Benz of Cutler Bay responded

Wendy, Thank you so much for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and let Albert know if we can be of any more assistance! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

August 10, 2022

Came in to service my GLC300. Kevin was very professional and made sure everything went smooth. Great customer service at MBCB. Highly recommend. More

by wendy lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Laplanche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Mercedes-Benz of Cutler Bay responded

Wendy, We are very happy to hear Kevin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

August 08, 2022

horrible experience , sellsman sexually harassed us multiple times , very unprofessional , first and last time we buy a car from this dealer More

by mannyownz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diosdado Garica
Aug 12, 2022 -

Mercedes-Benz of Cutler Bay responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and address any issues with our team here. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

August 06, 2022

The best service in Miami , courteous on point and very knowledgeable . Very nice experience . I will certainly recommend to friends and family More

by Liset
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Mercedes-Benz of Cutler Bay responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thank you for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

August 03, 2022

I had a wonderful experience with Mr. Kalias. I ordered a car that was almost impossible to get and he was very helpful in fast tracking the process. Over the course of seven months, he w More

by Brian O
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Baster
Aug 03, 2022 -

Mercedes-Benz of Cutler Bay responded

Brian, Thanks for your feedback on your recent visit to Mercedes-Benz of Cutler Bay. I'm glad to hear that Eric, Daniel, and Luis were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

July 26, 2022

Mi experiencia fue excepcional , todo el equipo que me atendió fueron muy profesional , en especial el vendedor Janyll H. fue muy paciente y clara para ayudarme a encontrar lo que se ajustaba a mis necesi More

by Guasch Miriam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denie Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juanita Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Guasp Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Janyll and all of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

Aug 14, 2022 -

Guasch Miriam responded

Excelente atencion y servicio , tuve muy buena experiencia en mi compra. les puedo recomendar a Janyll quien me ayudo y oriento en todo momento. asi como el manager y financista.

July 13, 2022

Excelent profesional service by Yanill Henriquez. This is the second time she assist me with the Mercedes. She is outstanding and very good at explaining the technical areas as well as the financials More

by juancparodi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

June 30, 2022

First of all i would like to say Eric is the best sales man i’ve EVER meet, keep up the good work and thank you for making my wish come true!!! More

by Ingridlopez1987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Guasp Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with Eric. We're glad to hear he delivered such a great experience! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

June 28, 2022

Easy to work with my car got totaled slightly over a week ago and they found a new one for me right away More

by Bruce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

June 23, 2022

First class establishment. Clean, modern, we'll appointed furnishings and amenities. Staff is professional and friendly. Always feel welcomed and treated with respect. I mus More

by K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Eric Kalias to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

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