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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

4.9
2,259 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,259 reviews

May 12, 2022

Car buying experience to the next level. Everything explained very clearly, financing process made very simple and fun. Amazing experience from this dealership. More

by vizquerraruhtney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

May 11, 2022

Feliz en todo los aspectos, lo mismo con el customer service, en la venta el financiamiento todo absulolutamente todo, muy buen servicio More

by Yami2jl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

May 05, 2022

Working with Eric was honestly one of my the best car experiences I have ever had. He was kind and caring. It’s like working with a friend who genuinely cares about you. He understood my situation and wo More

by Lmondrop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Mercedes-Benz of Cutler Bay responded

We are very happy to hear that Eric provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

May 01, 2022

Carmen, is the only one I have trusted to purchase a car for the past two decades. She is reliable, trustworthy, and extremely competent. I think I am on my 6th Mercedes, all from Carmen. I highly recomm More

by anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Arrazola
May 02, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

April 22, 2022

Súper atentos conmigo y mi bebé . .buen servicio..amables ...y complacientes con el cliente..me sentí complacida con mi trato y salí feliz con mi carro nuevo More

by SANDRA LAHITTBIGNOTTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

April 22, 2022

Excelente atención, de lujo! Me atendió Janill Henriquez, muy amable y profesional. Siempre sonriente a pesar de nuestras indecisiones y cambios. El lugar precioso, muy limpio y More

by Yinetjorge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

April 17, 2022

The experience I had today while getting my car was beyond excellent. The service provided by Eric and Oliver Ortiz was extraordinary. They made us feel welcomed and made sure we got the car we wanted More

by Wdb0613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Eric and Oliver and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

April 14, 2022

Eric Kalias responded to my request and made it possible for me to purchase my very first MB. I felt welcomed and valued. The store manager Oliver Ortiz was very professional, respectful and friendly, as we More

by Yaimelys Govin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Mercedes-Benz of Cutler Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

April 13, 2022

Eric was AMAZING! Our experience went smoothly and he made sure we left the dealership completely satisfied. We recommended him to my sister and he is now also taking More

by Emely Danett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Guasp Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Mercedes-Benz of Cutler Bay responded

Emely, Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Eric, and it was a pleasure having you at the dealership. We appreciate your review! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

April 11, 2022

Janyll was very friendly, attentive and patient with our preference until we found what we were looking for. More

by girneybonilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Guasp Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and let Janyll or our team know if we can be of any more assistance! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

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