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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,299 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,299 reviews

August 27, 2010

This was my first time purchasing a new car, and I thought walking into a Mercedes dealership was going to be intimidating. I was astonished that from the moment I walked through the door I was treate More

by wrosacruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Arrazola, and Giuseppe Todisco
August 26, 2010

Our first impression of Mercedes-Benz of Cutler Bay was Emily Burton, our sales associate, who offered constant communication with us from our initial telephone call to the dealership. We were looking for More

by cbretzlaff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Burton and Giuseppe Todisco
August 26, 2010

I have to say a few words about my recent experience, I have a new 2010 C350 which I love and highly recommend. Besides being in love with my new car, the process of getting my lease has been by far the b More

by celiae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
luis martinez
August 26, 2010

I had a great experience dealing with Fernando...it was I had a great experience dealing with Fernando...it was very pleasant to buy a car with him. He really rolled out the red carpet for my wife and I More

by jav24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando
August 26, 2010

After visiting almost every dealer in the Miami area, and contacting many dealers out of the area, I found a home at Mercedes Benz of Cutler Bay. From the moment that I walked in, they made me feel right at More

by cctrico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Arrazola, Herminio Perez, Giuseppe Todisco
August 25, 2010

Customer Service - Employee took the time to get to know me, did not pressure me, offered me a beverage. Quality of Work - Employee was professional, courteous, and explained everything. Friendliness More

by gruberlawfirm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Oliver Ortiz
August 25, 2010

I've always wanted to drive a Mercedes Benz and I finally got one. In May, 2010 I purchased a GLK350 SUV. The reason I chose this particular dealership was because it was close to home. Now I'm really glad t More

by marivilen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Demosthenis and Mark Winstead
August 25, 2010

Generally, buying or leasing an automobile is a trying, difficult and sometimes painful experience. We leased two automobiles from Mercedes Benz of Cutler Bay and dealt principally with Agustin Canamero. More

by jorgemdiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agustin Canamero and Hugo Sanchez
July 28, 2010

I contacted Mr. castillo yesterday to inform him of my I contacted Mr. castillo yesterday to inform him of my visit to fix a minor problem on my mercedes. Of course, he was receptive, polite and kind up More

by spalmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Castillo & Greg Henry
Aug 02, 2010 -

Mercedes-Benz of Cutler Bay responded

Dear Client- Thank you so much for your review, and kind words about our staff.At Bill Ussery's Mercedes-Benz of Cutler Gables, we take great pride in our team and ensure they deliver the utmost customer services to our clients like yourself. Please let us know if we can do anything in addition for you. We appreciate your business and look forward to servicing you for the next 15 years and more. On behalf of the team, Thank you. Best regards, Bill Ussery's Mercedes-Benz of Cutler Gables

July 15, 2010

I've never had someone give me that "large" amount of customer service, it left me with a smile and fully satisfied...I definitely got the "benz" treatment! I would definitely go back for more and look f More

by guerjen18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ewer Aguiar
Aug 02, 2010 -

Mercedes-Benz of Cutler Bay responded

Dear Client- Thank you so much for your review, and kind words about our staff.At Bill Ussery's Mercedes-Benz of Cutler Gables, we take great pride in our team and ensure they deliver the utmost customer services to our clients like yourself. Please let us know if we can do anything in addition for you. We appreciate your business and look forward to servicing you for the next 15 years and more. On behalf of the team, Thank you. Best regards, Bill Ussery's Mercedes-Benz of Cutler Gables

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