Mercedes-Benz of Cutler Bay

I would highly recommend this dealership. This is the second time my wife and I have dealt with them and we have walked away pleased each time. The small amount of service we have had done up to this poi second time my wife and I have dealt with them and we have walked away pleased each time. The small amount of service we have had done up to this point has been pleasureable and without complications. More

I took my vehicle in for service Mercedes of Cutler Bay. I took my vehicle in for service Mercedes of Cutler Bay. Mr Castillo very patiently explained the service procedure to me and answered all of my I took my vehicle in for service Mercedes of Cutler Bay. Mr Castillo very patiently explained the service procedure to me and answered all of my questions. Instead of taking my vehicle in for service being a problem, Mr. Castillo and his team turned it into a pleasurable experience. Thank you, Alfonso Brador More

My experience with Sales Consultant Angel Piloto far exceeded any of my expectations. It was by far the best car buying experience I personally have had. You can be assured that all of my future automob exceeded any of my expectations. It was by far the best car buying experience I personally have had. You can be assured that all of my future automobile purchases will be with Angel Piloto at M-B Cutler Bay. I will recommend to all of my family and friends to make their next automobile purchase at M-B at Cutler Bay. Continue to stand out among all of South Florida dealerships by your outstanding professionalism and excellence in customer relations. More

I recently took my car to the dealer due to an accident I had and concerns with the brakes, and the overall satisfaction was extraordinary. I dealt with different employees and they all gave me a great serv had and concerns with the brakes, and the overall satisfaction was extraordinary. I dealt with different employees and they all gave me a great service to my car. I’d like to give credit to Carlos Fernandez, shop Foreman, Ruben Abreu, service manager, and Herminio Perez, general sales manager for remembering me from my purchase and guided me to the appropriate area. People always have no problem when it comes to complains. I rather give recommendations for the good job that people do than complain for the bad. And in this case, I would like to take this opportunity to recommend this dealer and all their employees to all those that are interested in purchasing/leasing a Mercedes Benz and/or already owner of one, to come to this dealer for sales, services, and parts. dealer: Mercedes Benz of Cuttle Bay, Florida More

Flew in from out of state to purchase a used car from them (better price than I could find locally). The car was right on par with expectations and consistent with their representations. Ewer Aguiar wa them (better price than I could find locally). The car was right on par with expectations and consistent with their representations. Ewer Aguiar was courteous, responsive, and professional. The whole experience was relaxed and hassle-free. More

The delership is awesome. Great reception area and showroom. Very friendly staff from the time you walk in until you leave the dealer. Luis Martinez was very patient and took his time to show me the showroom. Very friendly staff from the time you walk in until you leave the dealer. Luis Martinez was very patient and took his time to show me the different options available to me, without ever pressuring me for the sale. I ended up leasing the car. More

My reason for a visit was an oil change for my ML. The service was exquisite as it always is. The work was done quickly and perfectly. The physical dealership is very beautiful and tranquil, really an o service was exquisite as it always is. The work was done quickly and perfectly. The physical dealership is very beautiful and tranquil, really an oasis of calm. Ruben Abreu, the general manager of the service department, effortlessly and graciously provides service that is total perfection. It is a joy to bring my car to him for service. The depth of Ruben's knowledge is extraordinary, his attention to detail is impressive. Yes perfection does exist. It is alive and well at Mercedes Benz of Cutler Bay, thanks to Ruben Abreu. Different in every way from any other dealership I have experienced! The bar is set so high here! Forget every horrible experience you have ever had at a car dealership, Mercedes Benz of Cutler Bay is pure heaven in every way! I have been bringing my car here for service since the first days of the location and the service has taken my breath away each time. If only everything in life could be this perfect. More

I called and visited several dealers for Mercedes-Benz among others. Then I realized I had one near my office in Pinecrest, so I visited your showroom. While I was there looking at cars Giuseppi approache among others. Then I realized I had one near my office in Pinecrest, so I visited your showroom. While I was there looking at cars Giuseppi approached me and introduced me to Augie he came across extremely honest and knowledgeable we picked the car I liked and then Giuseppi helped me with the financing nothing but great service. I only went there to purchase a vehicle for myself. I was so impressed with the service and treatment that was given me that when we were finished with my deal. I took my wife in and we purchased a second vehicle from Augie and Guiseppi I call them the tag team now. I was also got great explanations on all the functions in the car, and we both left very happy customers and with a great product and vert good financing thru Mercedes financing, and US Bank. Thank You Mercedes-Benz More

The service department was timely in receiving my car, calling me to explain the car's needs and the time when the car would be ready. Mr. Castillo was patient to explain to me that problems the car had o calling me to explain the car's needs and the time when the car would be ready. Mr. Castillo was patient to explain to me that problems the car had on the telephone as I have no car knowledge. He returned my calls as he stated that he would and he had my car ready when he said it would be ready and I was impressed. He said 4 pm and at 3:57 pm he was calling me to verify that I knew that my car was ready for pickup. I was impressed and grateful. THANKS again to MR. Castillo and his staff. Also the process for car rental was very smooth and professional. Thank you!! More

Very pleasant to work with. Very honest person and didnt cut any corners. He told us everything as it was and i am extremely happy with my purchase. I would recommend Luis to anyone who is looking to buy a cut any corners. He told us everything as it was and i am extremely happy with my purchase. I would recommend Luis to anyone who is looking to buy a car for a fair price, quickly, and with a very pleasant experience. I am very happy I chose to buy a Mercedes-Benz. More