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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,281 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,281 reviews

July 28, 2010

I contacted Mr. castillo yesterday to inform him of my I contacted Mr. castillo yesterday to inform him of my visit to fix a minor problem on my mercedes. Of course, he was receptive, polite and kind up More

by spalmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Castillo & Greg Henry
Aug 02, 2010 -

Mercedes-Benz of Cutler Bay responded

Dear Client- Thank you so much for your review, and kind words about our staff.At Bill Ussery's Mercedes-Benz of Cutler Gables, we take great pride in our team and ensure they deliver the utmost customer services to our clients like yourself. Please let us know if we can do anything in addition for you. We appreciate your business and look forward to servicing you for the next 15 years and more. On behalf of the team, Thank you. Best regards, Bill Ussery's Mercedes-Benz of Cutler Gables

July 15, 2010

I've never had someone give me that "large" amount of customer service, it left me with a smile and fully satisfied...I definitely got the "benz" treatment! I would definitely go back for more and look f More

by guerjen18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ewer Aguiar
Aug 02, 2010 -

Mercedes-Benz of Cutler Bay responded

Dear Client- Thank you so much for your review, and kind words about our staff.At Bill Ussery's Mercedes-Benz of Cutler Gables, we take great pride in our team and ensure they deliver the utmost customer services to our clients like yourself. Please let us know if we can do anything in addition for you. We appreciate your business and look forward to servicing you for the next 15 years and more. On behalf of the team, Thank you. Best regards, Bill Ussery's Mercedes-Benz of Cutler Gables

July 15, 2010

Excellent service, friendly and punctual. Ramon and the rest of the service department where extremely professional and took care of our car and did everything exactly as promised and when promised. He cal More

by rmrouco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Moreno
July 04, 2010

Excellent and Friendly Service. Calls client about status of car being worked at...until completion. Work finished on time. Appleton and Ramon did an excellent job. They made me feel important by attending More

by emilycu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Appleton and Ramon/Service Dept. Cutler Bay
Jul 09, 2010 -

Mercedes-Benz of Cutler Bay responded

Emily- Thank you so much for your review, and kind words about our team. At Bill Ussery's Mercedes-Benz of Culter Bay, we take great pride in our team and ensure they deliver the utmost customer services to our associates like yourself. Please let us know if we can do anything in addition for you. We appreciate your business and look forward to servicing you and your vehicle in the near future. On behalf of the team, Thank you. Best regards, Bill Ussery's Mercedes-Benz of Culter Bay

June 18, 2010

Service received at this location and the Coral Gables Location and unfortunately the Silver Arrow Body shop is always superior. Treatment is always respectful, professional, and empathetic...in this case More

by Ozz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cordero
June 17, 2010

Customer service was excellent from the moment I called to schedule the appointment. I was kept informed of the extend of the problem to how it would be resolved, how long it would take to resolve and when More

by dorrieo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Littman
June 17, 2010

I just leased a new SLK300 from this dealership. Everyone in the office was very professional and friendly. The car I leased was not on the lot, but it was ready to go by the next morning. The salesperson I More

by psepulveda17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augie Canamero
June 15, 2010

I have been a Mercedes Benz of Cutler Bay customer for several vehicle leases, they have great service, understand the consumer and have great prices. Both Hermino Perez (GM) and Daniel Baster (Sales Exe More

by eamador
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herminio Perez
June 11, 2010

I leased an ML350 10 months ago from Mr.Canamero. Since then, he has been very helpful. I have had many questions and concerns,which he has always answered and resolved. The building is an improvement fro More

by mojo1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augie Canamero
June 08, 2010

My name is Peter, I am from Las Vegas, Nevada. I was on a mission to find a white or red SL 55 AMG for my wife. I found one here at Cutler Bay. After speeking with Augie, I was certain that I wanted to fl More

by quist2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agustine Canamero and Herminio Perez
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