![](http://dealerrater.com/ncdn/u/2.20250127.944/Graphics/icons/close-x-orange.png)
Mercedes-Benz of Cutler Bay
Cutler Bay, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,303 reviews
I WOULD LIKE TO THANK THE MERCEDES BENZ DEALER OF CUTLER BAY, FOR HELPING US WITH THE MISUNDERSTANDMENT. THEY WERE VERY PROFFESIONAL WITH THE TRANSACTION AND ALSO VERY KIND WITH US. I AM GIVING THIS RATING BAY, FOR HELPING US WITH THE MISUNDERSTANDMENT. THEY WERE VERY PROFFESIONAL WITH THE TRANSACTION AND ALSO VERY KIND WITH US. I AM GIVING THIS RATING BECAUSE THEY WERE VERY HELPUL IN DEALING WITH US. SPECIAL THANKS TO HERMINIO PEREZ (GENERAL SALES MANAGER), MARK WINSTEAD (BUSINES MANAGER)& CARMEN ARRAZOLA (SALES & LEASING CONSULTANT0, IF GOD LET ME I'LL BUY ANOTHER MERCEDES AGAIN AND I WILL DEFINITELY RECOMEND TO MY FAMILY AND FRIENDS TO VISIT MERCEDES BENZ OF CUTTLER BAY BEFORE ANY OTHER DEALER. HAPPY HOLIDAYS AND A HAPPY NEW YEAR FROM: JAVIER FERRER, YAIMA & JAVI. 786.282.5415 CELL More
My experience at Mercedes Benz at Cutler Bay was a great one since we walked in with my husband and daughter who we purchased a car for. I have to commend the sales man "Oliver Ortiz for his professionna one since we walked in with my husband and daughter who we purchased a car for. I have to commend the sales man "Oliver Ortiz for his professionnalism and great aptitude. They helped us in the entire process of the purchase of the car. I would highly recommend this delaer when buying your Mercedes- Benz . Thanks to the staff at Mercedes-Benz and Happy Holidays Armando & Velda Castillo More
All our experiences at Dealers in the past had been extremely stressful and frustrating. We had been procrastinating going to the Dealer, although my lease was about to run out, because we just didn extremely stressful and frustrating. We had been procrastinating going to the Dealer, although my lease was about to run out, because we just didn’t want to deal with all the pushy salesman, sales managers and finance people. But I have to admit I was very pleasantly surprised, from the minute I walked in the door at Mercedes Benz of Cutler Bay and met with our salesman, Ewer, it was an extremely easy, smooth and stress free experience. Everyone we met there, from the receptionist to the finance manager, was extremely courteous, knowledgeable and eager to help make our experience at this Dealership one we would be glad to make again. Most importantly they kept every promise they made and that is rear these days……I would recommend Mercedes Benz of Cutler Bay and specially the people we met with, Ewer Aguiar and Emily Burton (Sales consultants), Herminio Perez (General Sales Manager) and Guiseppe Todisco (Finance Manager). Thanks guys for a great experience! More
Carlos was very thoughtful and cooperative in helping us on our decision making. We have negotiated and reached a price that we found reasonable. All the people we met and dealt with were extremely courte on our decision making. We have negotiated and reached a price that we found reasonable. All the people we met and dealt with were extremely courteous and helpful. The whole process took a little longer than we would like but at the end it was worth it. More
Very impressed and pleased by the buying experience, beautiful location, Excellent attitude from salesman. He was very nice, very helpful, answered all my questions and was very professional. Couldn't a beautiful location, Excellent attitude from salesman. He was very nice, very helpful, answered all my questions and was very professional. Couldn't ask for more. Overall experience was Outstanding. I am Extremely happy with vehicle and price. Will definitely refer to family and friends. More
Flawless transaction. Wonderful experience. I was Flawless transaction. Wonderful experience. I was dealing with someone different than Carlos initially. He had some previous clients that came to pi Flawless transaction. Wonderful experience. I was dealing with someone different than Carlos initially. He had some previous clients that came to pick up their new car and he handed my case to Carlos Escobar. Both representatives were extremely proffesional, corteous and were able to "seal the deal" with flying colors. Fullfilled my dream of owning a Mercedes. More
I had an excellent experience with Mercedes-Benz of Cutler Bay. I went first to the Mercedes Benz in Coral Gables and they were arrogant and did a poor job. Here in Mercedez of Cutler Bay, they did Cutler Bay. I went first to the Mercedes Benz in Coral Gables and they were arrogant and did a poor job. Here in Mercedez of Cutler Bay, they did a great job in showing me everything the car had to offer. When it came time to purchase my new Mercedes, they did everything they could to ensure that I would be driving out in my brand new R350. All the staff were also very friendly and helpful. Finally, I would strongly recommend that anyone thinking of getting a Mercedes Benz to visit and buy at Mercedes Benz of Cutler Bay. More
I had an excellent experience with Mercedes-Benz of Cutler Bay. Angel did a great job of showing me everything the cars had to offer. I especially appreciated how Angel was able to deal with my indec Cutler Bay. Angel did a great job of showing me everything the cars had to offer. I especially appreciated how Angel was able to deal with my indecisiveness about what I really wanted. After having visited various dealerships for all kinds of cars, Angel was by far the best person I dealt with throughout my entire car buying experience. When it came time to purchase my new Mercedes, Angel did everything he could to ensure that I would be driving out in my brand new E350. Herminio and the rest of the staff were also very friendly and helpful , and I know they did all they could to ensure that I had an amazing car buying experience. Finally, Giuseppe, the finance manager, completed the string of excellent service I received. He was very knowledgeable and extremely efficient in everything he did, which I really appreciated because all I wanted to do was walk out of his office and start driving my new E350. Finally, I would strongly recommend that anyone thinking of getting a new car visit the Mercedes Cutler Bay dealership because your experience will show you what a dealership should look like, and how the car buying experience should be like. More
My name is Flavio de Andrade. My wife and I are very pleased with the friendly and professional attention we got when contacting Mercedes Benz Cutler Bay.We had the privilege to be assisted by Anthony D pleased with the friendly and professional attention we got when contacting Mercedes Benz Cutler Bay.We had the privilege to be assisted by Anthony Demosthenis and Herminio Perez to find the two cars we were looking for.That was not the first time we bought a Mercedes Benz,but without any doubt, was the first time we received such outstanding treatment. I definitely would recommend this dealer and in particular Anthony and Herminio. More
My name is Ruben Santana, and I have been very pleased with the quality of service this dealer has provided to me. I have had the honor to have both Oliver Ortiz and Fernando Lopez working with me, and a with the quality of service this dealer has provided to me. I have had the honor to have both Oliver Ortiz and Fernando Lopez working with me, and as always, they were very attentive and friendly. Their experience, knowledge, and willingness make me want to recommend this dealership to anyone. Their quality of work is impressive. 10 out of 10. More