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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,293 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,293 reviews
January 04, 2023
Beautiful offices, great customer service. The ladies person, the manager and the finance officer were very helpful. The ladies person, the manager and the finance officer were very helpful. More
by Belkys Del Orbe
December 27, 2022
Brandon was wonderful 💯 has studied all cars especially every Mercedes he knows every model top to bottom. Such a knowledgeable & charismatic young man. Wonderful experience would recommend him all day eve every Mercedes he knows every model top to bottom. Such a knowledgeable & charismatic young man. Wonderful experience would recommend him all day every day! More
by Tcce4
December 27, 2022
The best service and the most professional team! I would recommend going to MB Cutler Bay to anyone looking for a car. I would recommend going to MB Cutler Bay to anyone looking for a car. More
by Stcruz23
December 24, 2022
I loved the experience I had with this dealership . the whole team was amazing. Daniel set me up with the best sales man I’ve ever had. Michael was an exceptional sales consultant. He truly helped me f the whole team was amazing. Daniel set me up with the best sales man I’ve ever had. Michael was an exceptional sales consultant. He truly helped me find the perfect car. Rene the finance manager was also amazing and really hooked me up with the best deal. More
by Giselle
December 13, 2022
They make your experience like WOW! They are amazing and thoughtful. Couldn’t have had a better time getting my new Benz They are amazing and thoughtful. Couldn’t have had a better time getting my new Benz More
by Glenys
December 13, 2022
Very Professional Jose and Oscar. Highly recommend. They explain everything very well was happy with my payment Highly recommend. They explain everything very well was happy with my payment More
by Jorge blanco
Employees Worked With
December 12, 2022
I had a great experience with Cutler Bay Mercedes Benz. The process was very smooth and quick with the outmost professionalism from the beginning, with the receptionist and then a Great Sales Rep Jose Alfo The process was very smooth and quick with the outmost professionalism from the beginning, with the receptionist and then a Great Sales Rep Jose Alfonso (Highly Recommend Him) to the Management Leadership with Oscar Yanes and Robert Llanes in the finance department. I hate to say it, but you were my second option looking for my Mercedes, I had gone first to Coral Gables and was attended by sale rep Al Blake and their “Customers Service was Horrible". Nothing compare to the great experience and service of Cutler Bay Mercedes Benz. You have a new customer as long you keep the outstanding work. I will definitely will be recommending your dealership, Oscar Yanes, Jose Alfonso and Robert Llanes. Thank you for the magnificent experience. More
by Alex
December 10, 2022
Eric is such an amazing man. He made my experience amazing when purchasing my vehicle. I was astounded by the service I receive and how well Eric was able to answer all of my que He made my experience amazing when purchasing my vehicle. I was astounded by the service I receive and how well Eric was able to answer all of my questions. He walked me through every step up the process. He also made it a very quick and smooth process! I am happy with everything and I will be going back to the Mercedes Benz Cutler Bay dealership for my next purchase as well! If you are looking for the best service do not hesitate to go to the Mercedes Benz Cutler Bay dealership and ask for Eric! Everyone there was super sweet. More
by Mcordovi00
Employees Worked With
December 07, 2022
Eric was there for me from the start to the signing and then after . I felt I was more with a friend than a salesman. He listened to my concerns and provided me with great advice. He is a top „mensch“ and then after . I felt I was more with a friend than a salesman. He listened to my concerns and provided me with great advice. He is a top „mensch“ and a professional employee! More
by Vickiluther
December 06, 2022
It has always been a pleasure doing business with Mercedes Benz of Cutler Bay. This year we had the pleasure of working with Janyll Henriquez for our next lease with Mercedes. She has gone over and b Mercedes Benz of Cutler Bay. This year we had the pleasure of working with Janyll Henriquez for our next lease with Mercedes. She has gone over and beyond with her excellent service. We would highly recommend her to friends and family. She’s very knowledgeable, so friendly, and very professional. It’s been a wonderful experience working with her. More
by nora
