Mercedes-Benz of Cutler Bay

It was truly exceptional experience. The philosophy of the dealership of providing accurate information and pricing every time without any manipulation is deserving recognition. Unlike other dealerships, the dealership of providing accurate information and pricing every time without any manipulation is deserving recognition. Unlike other dealerships, Mercedes Benz of Cutler Bay representative Jose Alfonso, quoted the price of the vehicle and all the options exactly and accurately every time. There were no surprises or manipulation of the price or payments at any time during the entire purchase process. More

Prompt service with friendly employees. Adrian informed me of the costs upfront and pleasantly surprised when I returned for pickup to find eberything exceeded my expecations. me of the costs upfront and pleasantly surprised when I returned for pickup to find eberything exceeded my expecations. More

My salesperson Fernando Lopez-Varela was exceptional, he was very informative and professional. The dealership was very warm and inviting. I look forwards to making future deals with Mr. Lopez-Varela and was very informative and professional. The dealership was very warm and inviting. I look forwards to making future deals with Mr. Lopez-Varela and Cutler Bay. Thank you Jorge Sanchez-Villalba More

Excellent service. A staff that truly cares. Great deals on a top quality automobile. Professional and courteous. Everything you would want. Thanks you for a great deal! on a top quality automobile. Professional and courteous. Everything you would want. Thanks you for a great deal! More

I have always been very satisfied with the service and staff at Cutler Bay MB! I live in the Keys and their special attention to quick turn around and/or availability of 'loaner cars' has always been esp staff at Cutler Bay MB! I live in the Keys and their special attention to quick turn around and/or availability of 'loaner cars' has always been especially useful. Adrian, the service rep with whom I work, is very attentive and efficient. it's much appreciated whenever it's necessary to be inconvenienced by 'car troubles'!!! More

From The start, we were greeted with special attention. Ewer made sure everything we needed was taken care of. It was the most enjoyable visit we have ever had to a dealership, and it was mainly because of Ewer made sure everything we needed was taken care of. It was the most enjoyable visit we have ever had to a dealership, and it was mainly because of the fantastic attention provided by Ewer. The entire experience was positive. I highly recommend this dealership specially our sales rep. Ewer Aquiar. More

We had a very nice experience with your dealership, Ewer and Mark in finance. It was easy, relaxed and overall we would do it again. Thank you. and Mark in finance. It was easy, relaxed and overall we would do it again. Thank you. More

Thanks you so much Adam for fixing my taili light! Best customer service in town, this guys are the best, quick and efficient, love the showroom I highly recommend this dealer to anyone if you gonna servic customer service in town, this guys are the best, quick and efficient, love the showroom I highly recommend this dealer to anyone if you gonna service your MB or if you gonna buy a new car. Great team :) More

I purchased my new vehicle at this dealer and have serviced it at this dealer since day one, for almost 4 years. The dealer and staff are outstanding and they really care about their customers. Spec serviced it at this dealer since day one, for almost 4 years. The dealer and staff are outstanding and they really care about their customers. Specifically my service advisor, Adam Littman, has been outstanding in all areas, from his responsiveness to my questions, explaining service performed, depth of vehicle knowledge, being detail-oriented, and making sure my vehicle is ready when I need it, After servicing, my vehicle has always been returned to me in immaculate condition. In the many years I have owned and serviced my vehicles at the respective dealerships, this dealer is above all the rest, providing unparalleled customer service. Mercedes-Benz of Cutler Bay, will have my loyalty for many years to come, including purchase of my next Mercedes-Benz. More

The employees go always above and beyond their required duty. I did not stay a minute alone without someone asking me if I needed help or if someone was taking care of me (beside offering free juice, soda, duty. I did not stay a minute alone without someone asking me if I needed help or if someone was taking care of me (beside offering free juice, soda, etc.). I feel that I am appreciated as a customer. Jose Castillo is extremely professional and knwoledgeable about the company and the cars. I came at 0655 to pick up my car I was invited to wait for him in his office and someone started the paperwork. At 0700 Jose Castillo arrives. I was able to get to work on time as planned. It reinforced my feeling that the employees actually respect every one schedule. Besides, kudos to whoever came with the loaner idea. Congratulations to Cutler Bay and especially Jose Castillo. I like the consistency of service and personnel. The customer gets to establish a report with the vendor and this trusting relationship is very important as opposed to random people giving you random information. I will recommend this dealership in a heart beat. More