Mercedes-Benz of Cutler Bay

Amazing Service! Mercedes-Benz of Cutler Bay has excellent and one of a kind service. Every time I go I always feel comfortable and know I will be getting the best ser Mercedes-Benz of Cutler Bay has excellent and one of a kind service. Every time I go I always feel comfortable and know I will be getting the best service possible. My sales associate, Javier Ramos, really helped me with answering any questions and was extremely courteous and helpful. He took the time to explain every detail and really help me with getting the best option for me. I am in love with my car and I really look forward to working with Javier and Mercedes-Benz of Cutler Bay for a very long time. More

Excellent service and courteous and low stress I have been bringing my car to Cutler Bay for 4 years and always had excellent service from the service department with the same team members. They ar I have been bringing my car to Cutler Bay for 4 years and always had excellent service from the service department with the same team members. They are always consistent and the fact I have been dealing with same people shows low turnover. When I went to buy a new car, the sales team was just as courteous. They took the time to explain all details about the car and made the experience very enjoyable and low stress. More

Battery The service representative changed out my battery. The gentleman was friendly. He did not know that's my car had two batteries and that was a little The service representative changed out my battery. The gentleman was friendly. He did not know that's my car had two batteries and that was a little surprising since the rep on the phone knew. He realized when the car didn't take the jump and thought the starter was stuck. Opened the hood and replied that I had an additional battery. More

Great service as always!! Everyone is amazing here. Excellent customer service. Fernando and Augie were so helpful as always. They make us feel like family everytime. Thank you Everyone is amazing here. Excellent customer service. Fernando and Augie were so helpful as always. They make us feel like family everytime. Thank you so much!! More

Great service lousy sales department Jose castillo and the service department are awesome but the sales department leaves something to be desired. I wanted to order a new car last year a Jose castillo and the service department are awesome but the sales department leaves something to be desired. I wanted to order a new car last year and they had my information and I never received a call from them when it was time to order. Went elsewhere to purchase even though I live in the Florida Keys and this was the closest dealer. More

Incredible Jose Castillo was super accommodating he went above aged beyond to take care of what was really important to me. Never will go back to any other deale Jose Castillo was super accommodating he went above aged beyond to take care of what was really important to me. Never will go back to any other dealer. Bmw you suck!!!! More

High quality Service Excellent customer service. Nice and quite place. Ms. Lupe was really kind and helpfull at every moment. Everything went as plan. I bought an used Excellent customer service. Nice and quite place. Ms. Lupe was really kind and helpfull at every moment. Everything went as plan. I bought an used 2013 Mercedes-Benz and it was as new as a 2015 car. Highly recommended! More

Mercedes benz still sets the standard for service My car was cordially accepted for servicing as a walk-in, washed and cleaned, and delivered on time as promised. I have other cars of other marques, t My car was cordially accepted for servicing as a walk-in, washed and cleaned, and delivered on time as promised. I have other cars of other marques, those dealers could learn something here. More

Great Buying my Mercedes-Benz was a great experience. I had the pleasure of dealing with David Perez. David was very professional and helpful. Exceptional s Buying my Mercedes-Benz was a great experience. I had the pleasure of dealing with David Perez. David was very professional and helpful. Exceptional service from the sales representative to the financial officer, Eduardo Cardona. More

Outstanding sales experiences It was a very relaxing and enjoyable experience buying as car from Mercedes- Benz of Culter Bay! My mother and I actually had fun at the Jurassic Par It was a very relaxing and enjoyable experience buying as car from Mercedes- Benz of Culter Bay! My mother and I actually had fun at the Jurassic Park Day. We took pictures and eat popcorn. Jack and Fernando were not only handsome but very professional. I left driving away in a beautiful E-400 Mercedes back to the Islamorada. More