Mercedes-Benz of Cutler Bay

Excellent Kevin I is an amazing Service Manager.. This is the second service on my C 300. Incredible attention to details. Great dealership great service. T Kevin I is an amazing Service Manager.. This is the second service on my C 300. Incredible attention to details. Great dealership great service. Thank you. More

Purchase I've had other high end cars in past, no dealer or sales professional comes close to M Benz at C Bay , much less Mr Angel Piloto. Superb service I've had other high end cars in past, no dealer or sales professional comes close to M Benz at C Bay , much less Mr Angel Piloto. Superb service and professionalism. More

MB CUTLER BAY SERVICE SETS THE BAR VERY HIGH FOR ALL DEALERS From the moment you pull into the Service Department you are treated so well. The porters could not be any nicer and more accomodating. I love my From the moment you pull into the Service Department you are treated so well. The porters could not be any nicer and more accomodating. I love my service rep, Kevin LaPlanche. He is such a pleasure to deal with. While all the service reps are wonderful, he is my favorite. He truly makes you feel like a friend. He always remembers me personally and always asks about my children and how they are doing. It is always a pleasure to see Kevin. The representatives at the loaner car department are always so polite and so incredibly professional. More

Exceptionally served with class I truly appreciate the service I received at this dealership. The salesman was very professional. The car is beautiful !! I am recommending this I truly appreciate the service I received at this dealership. The salesman was very professional. The car is beautiful !! I am recommending this dealership and salesman to others. More

Great deal and excellent service My service manager is Robert Damas, always excellent and helpful. My sales rep, Jose Alfonso, gave me a great deal on a CPO 2014 E350, my second E 350 My service manager is Robert Damas, always excellent and helpful. My sales rep, Jose Alfonso, gave me a great deal on a CPO 2014 E350, my second E 350 from Cutler Bay MB. More

MY EXPERIENCE WAS GREAT, Mr. CASTILLO SERV. WAS EXELLENT I give this rating because I feel very good, once that arrives one finds friendly employees and professionals that no other dealerships felt like me. I give this rating because I feel very good, once that arrives one finds friendly employees and professionals that no other dealerships felt like me. More

Good service They diagnosed the problem to be the satellite antenna needing replacement. Unfortunately the antenna needed to be ordered and could not be replaced a They diagnosed the problem to be the satellite antenna needing replacement. Unfortunately the antenna needed to be ordered and could not be replaced at time of visit. Mr. Chang, while moving my car, noticed a clicking noise from shifter so he suggested that the rubber bushings on the shifter needed replacement due to the noise it was making. The repair was done and fixed the problem. More

Service Experience was wonderful. Exceeded expectations. Excellent experience. The staff at Cutler Ridge are absolutely magnificent. Their service was far beyond my expectations. Fernando Lopez was eager Excellent experience. The staff at Cutler Ridge are absolutely magnificent. Their service was far beyond my expectations. Fernando Lopez was eager to help me and resolve the situation. Adrian Lee Sang from service department was courteous and information. More

Even getting rid of my car was pleasurable at MB Cutler Bay! Unfortunately, cars do wear out and it becomes time to part with it, it was time to get rid of mine. After the decision was made, MB Cutler Bay gave u Unfortunately, cars do wear out and it becomes time to part with it, it was time to get rid of mine. After the decision was made, MB Cutler Bay gave us kind assistance. My service representative, Kevin LaPlanche is FANTASTIC! I will miss having a Mercedes to take to service because Mr. LaPlanche is so knowledgeable and helpful. Thank you VERY much! More

Finance Department Mr Hugo Sanchez was amazing made everything smooth, I recomend to look fir him if you want a good deal and nice professional exoerience. JCZ Mr Hugo Sanchez was amazing made everything smooth, I recomend to look fir him if you want a good deal and nice professional exoerience. JCZ More