Mercedes-Benz of Cutler Bay

Excellent Service My first time at Cutley Bay, my experience with Herbert Kanzki was exceptional. He is very courteous and professional , as well as all the other emplo My first time at Cutley Bay, my experience with Herbert Kanzki was exceptional. He is very courteous and professional , as well as all the other employees. More

Excellent in every respect My wife and I recently each bought a new car at this dealership but neither was in the dealership's inventory. Saleman Jose Alfonso searched and loca My wife and I recently each bought a new car at this dealership but neither was in the dealership's inventory. Saleman Jose Alfonso searched and located our cars and had them delivered to his dealership. The negotiations for each car were professional and straight forward. I never heard Jose use the word "no" in responding to my requests. Manager Fernando Lopez oversaw every step of each car's location, negotiation and delivery. The closing on each car was professional and no pressure by their financial personal. In the last 6 weeks, we have had two exceptional experiences at this well run and well staffed dealership. More

My experience with MB We are returning customers dealing with MB for the last 9 years and we have nothing but positive remarks about the service we received. Sergio was ki We are returning customers dealing with MB for the last 9 years and we have nothing but positive remarks about the service we received. Sergio was kind and prepared with all the answers to our questions. He kept us informed of the status of our order until the vehicle arrived. More

Top notch service Always professional and courteous My vehicle was promptly attended to and returned quickly . The work it needed was properly explained to me. Th Always professional and courteous My vehicle was promptly attended to and returned quickly . The work it needed was properly explained to me. The cost was reasonable. More

Excelent Service My experience with Herbert Kanzki is always great. He is very knowledgeable and professional. I would recommend him and the dealer to all my friends My experience with Herbert Kanzki is always great. He is very knowledgeable and professional. I would recommend him and the dealer to all my friends. More

Excellent Customer Service! This is my first experience with Mercedes-Benz of Cutler Bay and it was A+++ service all the way. I definitely recommend working with Danny Kwock in s This is my first experience with Mercedes-Benz of Cutler Bay and it was A+++ service all the way. I definitely recommend working with Danny Kwock in sales. More

Car leasing experience From the salesman Danny Kwock to the Finance Manager Hugo Sanchez, I have nothing but praise. They were very professional, dedicated courteous through From the salesman Danny Kwock to the Finance Manager Hugo Sanchez, I have nothing but praise. They were very professional, dedicated courteous throughout the all process making it an hassle free experience. More

Straight forward transaction, fast and friendly staff . I went there to request a FOB Key. Parts rep was Mario, he was very friendly, fast and answered all my questions. Mario introduced me to Adam in ser . I went there to request a FOB Key. Parts rep was Mario, he was very friendly, fast and answered all my questions. Mario introduced me to Adam in service, Adam was also friendly, fast and very professional. More

Courteous, Friendly and Customer focused I took my car to the dealer for service with the expectation that I would have to leave it for several hours given my arrival time and the fact that I I took my car to the dealer for service with the expectation that I would have to leave it for several hours given my arrival time and the fact that I had not scheduled an appointment. I was pleasantly surprised when Adam Littman, the Service Advisor assured me the car would be ready in 1 1/2 hours. Adam was friendly, professional and attentive. It was a very pleasant experience. More

Excelent Service Our Experience is always great we keep coming back Fernando Lopez is great and straight forward transaction was fast and the staff is very friendly an Our Experience is always great we keep coming back Fernando Lopez is great and straight forward transaction was fast and the staff is very friendly and informative. More