Mercedes-Benz of Cutler Bay
Cutler Bay, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The very best customer service The very best in customer service they always try to solve the problems not create one My service representative was Robert very nice guy Thank The very best in customer service they always try to solve the problems not create one My service representative was Robert very nice guy Thank you More
Exeptional es mi segunda experiencia, y quede muy conforme, este es mi 2 lease, y me bajo el pago, las 2 veces me ha atendido Dany , al que que lo llamo cariñosa es mi segunda experiencia, y quede muy conforme, este es mi 2 lease, y me bajo el pago, las 2 veces me ha atendido Dany , al que que lo llamo cariñosamente el chino More
Sunny Day Even though it was raining like crazy everyone in the service department was smiling, gracious, friendly and extremely efficient and for me that makes Even though it was raining like crazy everyone in the service department was smiling, gracious, friendly and extremely efficient and for me that makes for a sunny day. Chris at Hertz with the loaner car service was top drawer and Jose Castillo my Service Advisor was A number one with no exceptions. Love doing business at this dealership! More
Service Brought my car in as the coolant light was on......My adviser Adam is always a pleasure to work with.....he is kind, helpful and always available. H Brought my car in as the coolant light was on......My adviser Adam is always a pleasure to work with.....he is kind, helpful and always available. Had a loaner for 2 weeks.....always a clean and well maintained car. More
Exceeded Expectations From the first moment that I drove into the facility, to the moment that I picked up the car after service, the total experience was flawless. The pr From the first moment that I drove into the facility, to the moment that I picked up the car after service, the total experience was flawless. The prompt response of the service rep., the courtesy, communication, all contribute to a great experience. Even the personnel at the rental counter were unbelievable, especially Ariel who is the consummate professional. Can't say enough about everyone involved. More
PHENOMENAL The entire team was phenomenal, exceptional service. Al Torres was very professional, great product knowledge. Mr. Diaz was very detailed and patience The entire team was phenomenal, exceptional service. Al Torres was very professional, great product knowledge. Mr. Diaz was very detailed and patience throughout the process. More
NEW LEASE - CLA250 - HAPPY CUSTOMER Re-leasing was a smooth process. Anthony Demosthenis was very professional, as well as Hugo Sanchez. Fantastic human quality. Couldn't ask for bett Re-leasing was a smooth process. Anthony Demosthenis was very professional, as well as Hugo Sanchez. Fantastic human quality. Couldn't ask for better service. In addition, a week after, I came in with a flat tire, and was assisted by Adrian Lee Sang and Ruben Abreu. They were both very professional and courteous. The wait was short and the service was exceptional. The pastelitos and machiatto were delicious. I would highly recommend this dealership to my friends and family. I am very happy. Mirtha Cabrera More
Excellent service Came in to service my car and ended up purchasing a new one. Sales Anthony D gave me a great deal and I would recommend him to all my friends Came in to service my car and ended up purchasing a new one. Sales Anthony D gave me a great deal and I would recommend him to all my friends More
Excellent Service, quick and painless. Charlie Rodriguez is a good communicator and gets the job done. Good communication during the service process. The service was quick and effortless. I Charlie Rodriguez is a good communicator and gets the job done. Good communication during the service process. The service was quick and effortless. I will definetly be back again. More
Javier Ramos is an excellent salesman. Javier Ramos was very professional and an excellent salesman. When selecting our vehicle he was very informative about the vehicle that made our sele Javier Ramos was very professional and an excellent salesman. When selecting our vehicle he was very informative about the vehicle that made our selection much easier. More