Mercedes-Benz of Cutler Bay

very good All good, the salesman Jose offered quality service and found a car for us with terms we were looking for. They got us in and out with new car within All good, the salesman Jose offered quality service and found a car for us with terms we were looking for. They got us in and out with new car within a couple of hours. More

Great experience Adam Littman was very professional and courteous. I had a very easy time getting an appointment and I was in and out in no time. Adam Littman was very professional and courteous. I had a very easy time getting an appointment and I was in and out in no time. More

Great experience Vernon Chang was very professional and attentive. He identified what needed to be done for the vehicle and told me what I had to do to keep my car run Vernon Chang was very professional and attentive. He identified what needed to be done for the vehicle and told me what I had to do to keep my car running great. He also checked in with me while I waited on my car to be finished. More

Transmission service Great fast and reliable service, on time and always friendly. Dropped car off on Thursday afternoon and came back to pick it up the following day. Great fast and reliable service, on time and always friendly. Dropped car off on Thursday afternoon and came back to pick it up the following day. More

my service experince my service experience is always excellent.the service staff is always very helpful and they answer any and all questions i may have. the service team my service experience is always excellent.the service staff is always very helpful and they answer any and all questions i may have. the service team does an excellent job. More

Great Service! Vernon provided excellent customer service. I appreciate that the Cutler Bay dealership has free wi-fi for its customers. I was able to work and Vernon provided excellent customer service. I appreciate that the Cutler Bay dealership has free wi-fi for its customers. I was able to work and take conference calls while waiting for my vehicle to be serviced. More

Love my 2017 E300 Car is fantastic. Has every conceivable feature including parking itself either in forward or reverse. Amazing pick up for a 4 cylinder car. Car is fantastic. Has every conceivable feature including parking itself either in forward or reverse. Amazing pick up for a 4 cylinder car. It links to all my iphone apps. This is my 6th Mercedes and the best one to date. Pablo Garcia was a pleasure to work with. More

I love my Mercedes and love Mercedes of Cutler Bay! Excellen Excellent and professional service! I have serviced my C300 with Cutler Bay for the past 6 years and always been very pleased with my experience. I wo Excellent and professional service! I have serviced my C300 with Cutler Bay for the past 6 years and always been very pleased with my experience. I would definitely recommend this dealer and my service adviser Robert Damas ! Damaso Hernandez More

Excellent White Gloves Service Mr. Elder Thank for giving me the opportunity to see just why your dealership in Cutler Bay is number #1. I'm particularly grateful you took time Mr. Elder Thank for giving me the opportunity to see just why your dealership in Cutler Bay is number #1. I'm particularly grateful you took time from your business trip to reach out to me. Mr. Lopez contacted me immediately, and by Saturday 8/13/2016 I am a very proud driver of an E350 Mercedes Benz. Mr.. Lopez personally introduce himself to me. I can't began to tell you how this made me feel. I do not think have enough space to write about how awesome Ira Jones is. Mr.. Jones has such a caring understanding spirit. When he called me on Saturday to say he would be helping me I just had the feeling I would leave the dealership with tears of joy. This young man's performance is an example of what one would expect of a Mercedes Benz dealer, "Exceedingly Commendable Five Star Customer Service". I felt as if he took me by the hand to make certain I felt safe and calm, almost like a son would protect his mother. And last but not least, I can not forget Mr.. Henry in finance. It is absolutely amazing, I will never forget how he made me feel so tranquil, what a remarkable person. His kind demeanor and smiling face will calm the biggest hungry bear. Again, I can not thank you enough for your Excellent Service. I am forever grateful to have had the opportunity to meet Mr. Ira Jones and everyone else involved in making me feel so very proud to be a Mercedes Benz owner. A quote from William James- "The deepest principle of Human Nature is the craving to be appreciated". Pleasant wishes for continued success. Forever grateful, Cecelia S. Revere More