Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,267 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,267 reviews
April 03, 2017
SERVICE I had a very good experience since I arrived. They offered me something to drink while I waited and gave me a rental car while they fix some dents (at I had a very good experience since I arrived. They offered me something to drink while I waited and gave me a rental car while they fix some dents (at no charge). More
by curdi001
Employees Worked With
Jose Castillo
April 01, 2017
A professional experience! Ewer Aguiar is a consummate professional. This is not the first Mercedes I have leased from him and Mercedes-Benz of Cutler Bay. Ewer is knowledgeable Ewer Aguiar is a consummate professional. This is not the first Mercedes I have leased from him and Mercedes-Benz of Cutler Bay. Ewer is knowledgeable and professional. He knew everything about the car and was able to explain it so I could understand. He made the deal easy. What a beautiful dealership. Modern, spacious design. Room enough to display all models and colors of cars. Would definitely recommend Ewer as well as the dearship. More
by marshall5256
Employees Worked With
Luke Elder, Ewer (Ever) Aguiar, Fernando Lopez-Varela
March 30, 2017
Excellence This is now the 4th car we purchase with MB of Cutler Bay. Every time, we think they can't top the great experience we had with the previous purchase. This is now the 4th car we purchase with MB of Cutler Bay. Every time, we think they can't top the great experience we had with the previous purchase. But, they find a way to always out do themselves. I highly recommend you choose the team over at MB of Cutler Bay. Danny Kwock and Daniel Baster, always very professional and over deliver on their commitment. Oliver Ortiz in finance makes the financial transaction quick while maintaining very high levels of professionalism. Thank you! CG More
by Carlos Gonzalez
March 30, 2017
Fantastic. Very efficient. I'm in Miami from out-of-town. My check engine light came on. I called the Cutker Bay Mercedes. Unable to get an appointment for that day I was hoping I'm in Miami from out-of-town. My check engine light came on. I called the Cutker Bay Mercedes. Unable to get an appointment for that day I was hoping they could accommodate me like my dealer in Annapolis , Maryland. With the immediate help of Jose Castillo I was taken care of. I was in and out with a loaner immediately. Car finished the next day. Thank you Jose and the team at Cutler Bay. More
by Bay
Employees Worked With
Jose Castillo
March 29, 2017
Outstanding Talk about a family feel oriented dealer. Relaxed atmosphere all around. And of course, Mr. Vernon Chang... enough said about him. He is a major reas Talk about a family feel oriented dealer. Relaxed atmosphere all around. And of course, Mr. Vernon Chang... enough said about him. He is a major reason our vehicle gets repaired or maintained at Cutler Bay MB. More
by LAZARO ALFONSO
Employees Worked With
Vernon Chang
March 26, 2017
Great service! Very pleased dealing with MB of Cutler Bay! Always greeted promptly and Adam Littman always courteous, knowledgeable and prompt in returning calls. Very pleased dealing with MB of Cutler Bay! Always greeted promptly and Adam Littman always courteous, knowledgeable and prompt in returning calls. Any problems with car always resolved. Would definitely recommend! More
by Canesfan
Employees Worked With
Adam Littman
March 26, 2017
nice people Had to wait longer than expected,I seemed to be the only customer... but every one was helpful and very polite. It was a refreshing experience after y Had to wait longer than expected,I seemed to be the only customer... but every one was helpful and very polite. It was a refreshing experience after years induring the chaos of Bill usserey in Gables More
by Happy in the Keyes
Employees Worked With
Adam
March 25, 2017
A pleasant experience The attention in the service department is excellent. The personel is very attentive and respectful. In special I would like to mention my service ag The attention in the service department is excellent. The personel is very attentive and respectful. In special I would like to mention my service agent, Jose Castillo, for his kindness and high skills in solving and explaining every detail about any technical situation about my car. More
by Kazue
Employees Worked With
Jose Castillo
March 17, 2017
Service Worked with Jeff in collision.... probably worst experience of my life... no updates ... chase them down... ignore calls ..., lazy.... never have I ha Worked with Jeff in collision.... probably worst experience of my life... no updates ... chase them down... ignore calls ..., lazy.... never have I had a worse experience.... run away More
by Pissedoff
Employees Worked With
Jeff in collision
March 17, 2017
excelent from start to finish I have been a customer of Mercedes Benz Cutler Bay for around 10 years. Its always a pleasure to deal with quality personnel. I will strongly recomme I have been a customer of Mercedes Benz Cutler Bay for around 10 years. Its always a pleasure to deal with quality personnel. I will strongly recommend friends and family to do business with MB of Cutler Bay. More
by rpd
