Mercedes-Benz of Cutler Bay

Excellent customer service Personal attention was excellent. Dealership was clean and cars are well displayed, large inventory of and ample color selection making difficult to s Personal attention was excellent. Dealership was clean and cars are well displayed, large inventory of and ample color selection making difficult to select a great car. More

Great service.. The Team was exceptional, Vernon took care of my concerns in a timely manor, vehicle came back clean and all work done... keep up the great service.. The Team was exceptional, Vernon took care of my concerns in a timely manor, vehicle came back clean and all work done... keep up the great service.... More

An Experience beyond words There are so many dealerships in Florida, particularly Mercedes Benz dealers. However, I can honestly say that I have never experienced such professi There are so many dealerships in Florida, particularly Mercedes Benz dealers. However, I can honestly say that I have never experienced such professionalism, work ethic, honesty and transparency as I have at Mercedes Benz Cutler Bay. They are without a doubt, the best, easiest, and most competitive dealer I have ever dealt with for any vehicle brand. Daniel Baster and Carmen Arrazola went above and beyond in locating a vehicle for me and bringing it down. If that was not enough they offered me an excellent price on the vehicle. More importantly, from the beginning of the process, they welcomed me as a friend and saw me as a member of their family. I cannot recommend this dealer enough. They have forever earned my business and I will recommend them to all my clients in the future. More

Amazing Experience! I had my eye on a specific car for a while and went in three times to try and take the car home. Every time I went I was helped by the same person, Ew I had my eye on a specific car for a while and went in three times to try and take the car home. Every time I went I was helped by the same person, Ewer. He was so patient with me every single time I went and worked with me until we found the perfect deal. His level of attention and desire to help me get the car I wanted really says a lot about him as a person! At the Mercedes Benz dealership he works in, the service that is provided feels like VIP service. Everything flowed in an organized order during the leasing of my new car and felt extremely professional. I will get my next lease here as well. I don't think I will have the desire to get any other type of car because of the level of service I experienced with the car leasing process. More

I went to service my 2014 CL550 and I purchased a S550 I went to service my CL550 and passed to say hello to Sergio Serrano. I commented it was kind of an inconvenient for me the fact that my CL550 has 2 I went to service my CL550 and passed to say hello to Sergio Serrano. I commented it was kind of an inconvenient for me the fact that my CL550 has 2 doors. He showed me a nice 2015 S550 and convinced me to buy it. I never felt pressure. It was more like a rational process. Good experience. Carmen was also of help. More

Exceptional service all around My service adviser was exceptional. It was a true pleasure to have my car serviced at this location. I will recommend this location and my adviser t My service adviser was exceptional. It was a true pleasure to have my car serviced at this location. I will recommend this location and my adviser to anyone that asks. Nothing but positive and great things to say about the overall experience. Very pleased. Thank you Charlie Rodriguez! More

Excellent On time service, exceeded my hopes and expectations. Even fixed things I forgot to mention, like gas cap, wheels, dents etc. plus washed car which it On time service, exceeded my hopes and expectations. Even fixed things I forgot to mention, like gas cap, wheels, dents etc. plus washed car which it needed. More

Excellent services ! As usual Mr. Robert Damas is an excellent professional, he is always kind and respectful, I already recommended this dealer and the services provided As usual Mr. Robert Damas is an excellent professional, he is always kind and respectful, I already recommended this dealer and the services provided by you to several colleges. More

Fabulous Nothing but good. Courteous, kind, clean, good flow. I love all the personal the building the coffee nothing is below par. I'm telling all my friends Nothing but good. Courteous, kind, clean, good flow. I love all the personal the building the coffee nothing is below par. I'm telling all my friends to go there The best is IRA JONES a true gentleman and an asset to the dealership More

Excellent to be part of this dealer. Vernon has always been exceptional, professional and has always kept me posted on the process or the service of my vehicle. Vernon makes me feel speci Vernon has always been exceptional, professional and has always kept me posted on the process or the service of my vehicle. Vernon makes me feel special. More