Mercedes-Benz of Cutler Bay

Lease buyout options. Discussed purchase options associated with the conclusion of the current lease. Dealer fee was not waived therefore I am looking at other options. I Discussed purchase options associated with the conclusion of the current lease. Dealer fee was not waived therefore I am looking at other options. I do not believe that charging a dealer fee is appropriate nor in the signed lease. More

Flat tire replacement Had appointment as always on time . service personnel is alway very professional at cutler bay. I got a loaner and didn't wait a long time to get it . Had appointment as always on time . service personnel is alway very professional at cutler bay. I got a loaner and didn't wait a long time to get it . More

Excellent Everything from trading in and buying was so easy and quick. Definitely had a great experience at this dealership. Berny is a great sales person. Everything from trading in and buying was so easy and quick. Definitely had a great experience at this dealership. Berny is a great sales person. More

Excelente service The sales man person was very genterman and very nice all the staff was very nice wit us I recomende the dealer to every one I feel very happy wit The sales man person was very genterman and very nice all the staff was very nice wit us I recomende the dealer to every one I feel very happy wit my mercede benz cla 250 they help me a lot whit the paper work very nice person work there More

great customer service Always a pleasure dealing with Adam.....went in for service and everything just runs so smoothly. From making the appointment to picking up my car!!!! Always a pleasure dealing with Adam.....went in for service and everything just runs so smoothly. From making the appointment to picking up my car!!!!! More

Great Customer Service Experience Buying my CPO E class Was able to decide on a car quickly and had a wonderful purchase experience. My Sales Consultant Bernie did a phenomenal job. I felt like I was workin Was able to decide on a car quickly and had a wonderful purchase experience. My Sales Consultant Bernie did a phenomenal job. I felt like I was working with family during the process. I got the asking price for my trade and CPO. I will definitely be working with the Cutler Bay team on future car purchases. More

First Class Customer Service As a Loyal Customer, I felt welcome upon arriving. I was greeted with respect and was offered a quick solution even though I did not have a scheduled As a Loyal Customer, I felt welcome upon arriving. I was greeted with respect and was offered a quick solution even though I did not have a scheduled service appointment. More

My experience at the service department i was very please with the service department. I liked the fact that Vernon Chang tried to help me making a quick solution to my problem I had to i was very please with the service department. I liked the fact that Vernon Chang tried to help me making a quick solution to my problem I had to wait only an hour and thirty minutes. Thank you Mr. Chang More

Awesome I was very pleased with the expertise of your service department. I also liked the fact that the loaner car was a very nice car and very well kept. I was very pleased with the expertise of your service department. I also liked the fact that the loaner car was a very nice car and very well kept. More

Charlie R. is quite professional I have used Cutler Bay's service since the dealership opened and have had absolutely no complaints. It would be nice if they would provide a Maybach f I have used Cutler Bay's service since the dealership opened and have had absolutely no complaints. It would be nice if they would provide a Maybach for a loaner More