Mercedes-Benz of Cutler Bay

Customer Service Charlie Rodriguez is my customer service rep and always does an outstanding job. He is professional, outgoing and friendly every time I bring my car Charlie Rodriguez is my customer service rep and always does an outstanding job. He is professional, outgoing and friendly every time I bring my car in for service. I would not take my car anywhere else for service! More

Excellent Experience As Usual! It is always a great experience. Everyone at Cutler Bay goes above and beyond to make the service experience a smooth and efficient one. Thank you It is always a great experience. Everyone at Cutler Bay goes above and beyond to make the service experience a smooth and efficient one. Thank you! More

Service review Quick in and out service. The entire service personnel is very efficient at what they do. It's a breeze when taking my vehicle for service. Quick in and out service. The entire service personnel is very efficient at what they do. It's a breeze when taking my vehicle for service. More

My First Mercedes....Not My Last It was time for a new car. I visited MB of CB to have a look around. Friendly staff. After some "comparison shopping" I found myself back at MB of CB. It was time for a new car. I visited MB of CB to have a look around. Friendly staff. After some "comparison shopping" I found myself back at MB of CB. Laura Delgado was probably the nicest and most helpful salesperson I've met. Picked up a GLC and couldn't be happeir! More

Excellent timely service and communication Service was great-Service rep. V Chang was very professional and gave me regular updates on ETA for repairs to be completed. I would highly recommend Service was great-Service rep. V Chang was very professional and gave me regular updates on ETA for repairs to be completed. I would highly recommend the service department. More

Excellent and Kind service I cannot emphasize enough the wonderful and kind service I experienced from the moment I walked in to the minute I drove away... an experience that co I cannot emphasize enough the wonderful and kind service I experienced from the moment I walked in to the minute I drove away... an experience that could be intimidating, confusing, and overall unpleasant felt simple and overall enjoyable. Maria Larson's multitasking skills are exceptional and impressive. Jossie Acosta's realness and kindness was appreciated more than she could have imagined. Daniel Baster Your team (and You) are Miracle workers. Ewer (Ever) Aguiar's understanding and assistance is unprecedented. Jack Mitrani's patiences, knowledge, and kindness was pure quality that is unparalleled... I cannot praise nor Thank You enough. More

Superb to say the least! The quality of service and courtesy supersedes any dealer we have bought or leased cars from. Starting with our salesman, Ira Jones. He is just exce The quality of service and courtesy supersedes any dealer we have bought or leased cars from. Starting with our salesman, Ira Jones. He is just exceptional when it comes to detail and knowledge. His attention to our needs and likes were his priority. He makes it a priority to make sure we are always happy and extends his courtesy throughout the years. He truly defines excellent customer care! We had the pleasure of meeting Ewer Aguiar in financing. Mr. Aguiar treated us with a huge smile and made sure he answered every question we had. He went out of his way to explain our different options. He insisted we know everything we needed to know before we walked out with our new car. He was extremely helpful and his attitude speaks volumes of the kind of employees Mercedes has at this dealer! It was a great experience . We are very happy that we came back to negotiate our new lease with Ira and Ewer! They make a great team! More

Maintenance Great attention by Charlie and the loaner staff. The follow up was great however the staff that cleans the car on the inside they only clean the fron Great attention by Charlie and the loaner staff. The follow up was great however the staff that cleans the car on the inside they only clean the front floor and the back was dirty and they dont even vacum or pass a wrag to the seats. had better detail at the MB on Pembroke Pines. More

Fantastic Service. Hands-down the best service I've received in my 20 years buying cars. Laura Delgado is an asset to Mercedes-Benz of Cutler Bay. I was in and out o Hands-down the best service I've received in my 20 years buying cars. Laura Delgado is an asset to Mercedes-Benz of Cutler Bay. I was in and out of the dealership within an hour everything that was told to me was true and accurate. Truly exceptional service thanks again. More

Great experience Great buying experience, from start to finsh very smooth. transaction. Definitely would consider purchasing another Benz when my current lease is up Great buying experience, from start to finsh very smooth. transaction. Definitely would consider purchasing another Benz when my current lease is up. Very nice facility and show room. More