Mercedes-Benz of Cutler Bay

Great Service Herb was very thorough and efficient plus pleasant to work with. I look forward to my next service visit. Everyone I worked with was great. Herb was very thorough and efficient plus pleasant to work with. I look forward to my next service visit. Everyone I worked with was great. More

THE BEST OR NOTHING but Absolutely the BEST My Name is Rodolfo Guzman, And I would like to give special thanks to Pablo Garcia Because of his Great attention to detail, Excellent customer serv My Name is Rodolfo Guzman, And I would like to give special thanks to Pablo Garcia Because of his Great attention to detail, Excellent customer service. Awesome Salesman and Because he help me find the right car for me. SPECIAL THANKS to OLIVER ORTIZ Great Sales Manager, Very well informed What I liked about Mr. Ortiz was not only his professionalism. but also he what promise he Delivers. Not many people NOW in Days are like Oliver so thank you sir. Robert Llanes BEST BEST BEST!! Finance Manager That Mercedes Benz of cutler bay has I really mean it Robert is the type of guy that he take his customers very serious to perfection. He is super good at numbers and explaining everything to details I give him a rating of 100 thank you sir Special thanks to Fernando Lopez Great guy awesome personality and also very Proffesional individual. I strongly recommend MERCEDES BENZ of CUTLER BAY as your Mercedes DEALER. If you buy a car here you are with no doubt in the best hands the minute you walk in the door to the minute you leave with your new car. Its all you Expect Pure Quality, Great Product, Great People. Thank guys for making my purchase smooth and easy and fast. you guys made it seem to easy. More

BEST SERVICE ADVISOR Robert thank you for all your help your professionalism and your dedication Your been Wonderful tours my problem and always find a way to help me. Robert thank you for all your help your professionalism and your dedication Your been Wonderful tours my problem and always find a way to help me. I've seen how dedicated you are tours your job and also to your customers, I can only speak for me but I know you do deliver best of excellence. Robert thank you sir for all you do. More

First time service for 2017 GLS450 My service advisor is Kevin LaPlanche. It was the first time meeting him in person and he was very professional, extremely kind and attentive. He to My service advisor is Kevin LaPlanche. It was the first time meeting him in person and he was very professional, extremely kind and attentive. He took down all my questions or issues that needed to be resolved. All the issues were resolved when I picked up the car. From Mr. Ruben Abreu, the service manager, who came out to greet me, Mr. LaPlanche and all of the kind people who come out to greet me when I drive up, everyone is excellent there, at Mercedes Benz of Cutler Bay. Personally, for us, having moved out of the very busy and overcrowded Coral Gables area and having moved south off Old Cutler, for us the dealership is a blessing in every way. Last, I would like to mention that Mr. Abreu was our service advisor almost 20 years ago in the Gables location. The continuity of seeing familiar faces that know you by first name and what I perceive to be a low employee rotation, for lack of a better word, I believe, contributes very much to customer satisfaction. More

My new Mercedes We bought a new car last Saturday and the complete experience was wonderful. The sale representative Laura Delgado was very kind, knowledgeable and ef We bought a new car last Saturday and the complete experience was wonderful. The sale representative Laura Delgado was very kind, knowledgeable and efficient. Also Mr. Aguiar was very polite and gave us all the information and details about the purchase. More

EXCELLENT SERVICE Carmen was excellent from the beginning of the sell until the end. She is outstanding and most important she was very honest with the prices. I a Carmen was excellent from the beginning of the sell until the end. She is outstanding and most important she was very honest with the prices. I am very happy that I was able to buy my car with Mercedes Benz of Cutler Bay. I recommended her and team to everyone here in Baptist Health. The financial person Hugo was great he explained everything very clear unlike. I hope I can continue doing business with this dealer next time. More

Oustanding Customer Service As always an excellent customer service of Oscar Yanes, and of course Oliver Ortiz always going beyond to help me the better option for us. That's wa As always an excellent customer service of Oscar Yanes, and of course Oliver Ortiz always going beyond to help me the better option for us. That's way I always choose Mercedes Benz Cutler Bay althought I live in downtown Miami. More

Service It was ok! I chose express and waited for almost 3 hours for my car. Everyone was nice and helpful, but they should be for the amount of money one is It was ok! I chose express and waited for almost 3 hours for my car. Everyone was nice and helpful, but they should be for the amount of money one is paying. More

The 30K Service Excellent service provided by Ruben Abreu and his team of dedicated hard working people. I recommend them to everyone! Superior service for sure!! Excellent service provided by Ruben Abreu and his team of dedicated hard working people. I recommend them to everyone! Superior service for sure!! Thanks for everything; as always, I felt like a VIP client. More

Relaxed , trusted. Because every time we solve the car's problem. The Service Manager is very profesional, he is always ready. Right now the car running better like n Because every time we solve the car's problem. The Service Manager is very profesional, he is always ready. Right now the car running better like new. More