Mercedes-Benz of Cutler Bay

Was very good Honestly I visited the dealer couples couple times the dealer in the past years, always left the dealer with the impression that my business was not n Honestly I visited the dealer couples couple times the dealer in the past years, always left the dealer with the impression that my business was not need it. When I went last was greater by Maribel, super professional, she made me feel like I was the only client at the dealer and since the The first time she seems loke she care for my needs. Congrats to her for her excellent work... will recommend her for sure More

The sales person was great Had a wonderful experience and would recommend this dealership to my friends. The staff were very friendly and professional. I felt relax and not Had a wonderful experience and would recommend this dealership to my friends. The staff were very friendly and professional. I felt relax and not force to purchase a vehicle More

Roadside assistance Mr. Charly Rogriguez was very helpful. I appreciate his assistance. The roadside assistance was not answering my calls. Finally I had to turn to the Mr. Charly Rogriguez was very helpful. I appreciate his assistance. The roadside assistance was not answering my calls. Finally I had to turn to the dealership for help. It took roadside assistance 5 hours to finally pickup the car. Very disappointed in this service. More

great experience and easy closing Had great experience. Sales person was great and explained all points in car. He listened to what I was looking for an was honest about the process. S Had great experience. Sales person was great and explained all points in car. He listened to what I was looking for an was honest about the process. Showroom is clean and very appealing. Everyone treats you w/importance, More

SERVICE EXCELLENT SERVICE TOOK CARE OF ALL OF THE REPAIRS MY VEHICLE NEEDED, I HAVE ALSO BEEN VERY HAPPY THE WAY THE SERVICE DEPARTMENT TAKES CARE OF ME. EXCELLENT SERVICE TOOK CARE OF ALL OF THE REPAIRS MY VEHICLE NEEDED, I HAVE ALSO BEEN VERY HAPPY THE WAY THE SERVICE DEPARTMENT TAKES CARE OF ME. More

Great and Professional Staff For the past 15 years I have been leasing two vehicles every three years period. My recent leasing experience with the staff at Mercedes Benz of Cutle For the past 15 years I have been leasing two vehicles every three years period. My recent leasing experience with the staff at Mercedes Benz of Cutler Bay and specially with Oliver Ortiz was truly outstanding. Oliver allowed my wife and I to feel right at home in a pressure free environment where you could sense/feel the honesty and meaning of every word. Oliver and sales person Arquimedes took their time in order to find the right vehicle that would accommodate our needs. Oliver, Arquimedes, thanks so much for your commitment to excellence and great customer satisfaction. I am very impress!!! More

Excellent Service I had two tires blown by hurricane Irma They pick up my car at 11 A.M.and towed to the dealership very quickly replaced the tires and washed my car a I had two tires blown by hurricane Irma They pick up my car at 11 A.M.and towed to the dealership very quickly replaced the tires and washed my car and had my car ready to be picked up by 3 P.M. Thanks for your excellent and quick customer service .Nelson Cueto More

Fantastic dealership Second Benz in 1 year, love my new GLE!!! Had the c300, jack Mitriani is a fantastic person to work with. He was my sales man both times, caring to m Second Benz in 1 year, love my new GLE!!! Had the c300, jack Mitriani is a fantastic person to work with. He was my sales man both times, caring to my needs and financial concerns. Thank you Jack!!! More

Gas cover Got to the service department and they assigned a customer service advisor and he immediately took care of all my requests. Thank you Adam great servi Got to the service department and they assigned a customer service advisor and he immediately took care of all my requests. Thank you Adam great service More

Ruben Abreu Is Best! There is no dealership that understand There is no dealership that understands service like Ruben and his team. I stop going to Gables, they can learn from him and the level of service tha There is no dealership that understands service like Ruben and his team. I stop going to Gables, they can learn from him and the level of service that he and his team delivers!!! Truly the BEST! More