Mercedes-Benz of Cutler Bay

Great Sales Experience Great experience dealing with the team at this dealership during my recent used car purchase. Everything was clearly explained and the staff was open, Great experience dealing with the team at this dealership during my recent used car purchase. Everything was clearly explained and the staff was open, friendly and courteous during the entire purchase process. More

My Purchase It was a great experience. Jose professionalism was impressive. He really knew the vehicles and explained the differences clearly. He made our buyin It was a great experience. Jose professionalism was impressive. He really knew the vehicles and explained the differences clearly. He made our buying decision easy. More

great Service Charlie goes out an beyond to satisfy the customer's needs, I am very happy he is my advisor. thank you for everything you do Charlie goes out an beyond to satisfy the customer's needs, I am very happy he is my advisor. thank you for everything you do More

AMAZING !!! I saw the vehicle in the internet & called with the stock #, made arrangements, picked up my car & that was it,,simple !!!..AMAZING VEHICLE !! Thanks I saw the vehicle in the internet & called with the stock #, made arrangements, picked up my car & that was it,,simple !!!..AMAZING VEHICLE !! Thanks Maribel. More

EXCEPTIONAL CUSTERMER SERVICE Ira and Danny were absolutely amazing. They were very friendly and knowledgeable They went above and beyond to get me into the car I wanted. Ira and Danny were absolutely amazing. They were very friendly and knowledgeable They went above and beyond to get me into the car I wanted. More

Perfect. Everyone at Cutler Bay was great. We were looking online for a particular model and Bernie reached out to us with the perfect car. We discussed the ca Everyone at Cutler Bay was great. We were looking online for a particular model and Bernie reached out to us with the perfect car. We discussed the car via telephone and made arrangements. We flew in from California and they even offered to pick us up at the air port. That wasn't necessary so we agreed to meet early on a Friday morning. My sister drove us over in her Mercedes and we met Bernie immediately. We went over the E250 and it was just what we wanted. Bernie and Hugo got the paper work taken care of and we were done in no time. Bernie even answered questions for my sister about her care and changed her license plate frame. Hugo told her if she was unhappy with where she bought her car, she could bring it into them and they would be very happy to take care of her. Driving the E250 is different from my old Mercedes and I called Bernie a few times with questions. He was always wonderful and helpful. He still answers my questions via email. More

Excellent The service advisor Herbert was very professional and efficient. I am very satisfied with the service I received. I would recommend my friends and fam The service advisor Herbert was very professional and efficient. I am very satisfied with the service I received. I would recommend my friends and family to Herbert for service for there Mercedes. More

Pleasant Experience Our representative Danny Kwock has always been exceptional! This is the second Mercedes we lease from Danny and he's always been amazing. He goes ou Our representative Danny Kwock has always been exceptional! This is the second Mercedes we lease from Danny and he's always been amazing. He goes out of his way to provide the best deal possible. On the Service end, Jose Castillo has also provided excellent service! More

Excellent five stars Service was exceptional! Jose fue muy amable y eficiente . Fue muy bueno cuando me entregaron el carro lavado y el servicio fue rapido y muy bueno. T Service was exceptional! Jose fue muy amable y eficiente . Fue muy bueno cuando me entregaron el carro lavado y el servicio fue rapido y muy bueno. Thanks! More

Truly Outstanding Excellent Service, Answered all of my questions and updated me on the status of my car. Service department was awesome! Would recommend the service ad Excellent Service, Answered all of my questions and updated me on the status of my car. Service department was awesome! Would recommend the service advisor Herbert! More