Mercedes-Benz of Cutler Bay

Service review with Kevin Great follow up and customer service. Kevin always goes out of his way to make sure all the work is up to par and the customer satisfied. Great follow up and customer service. Kevin always goes out of his way to make sure all the work is up to par and the customer satisfied. More

Amazing experince The experience was fascinated .Miss Laura with all her patience and kindness helped us on all process demostrating her great experience.Definitely if The experience was fascinated .Miss Laura with all her patience and kindness helped us on all process demostrating her great experience.Definitely if they ask me for recommendation , I would give them with the eyes close. More

Great service on purchase of a Certified GL Had the car I needed and wanted. Price negotiation was fair and honest. Very professional dealership and sales guy. I purchased an extended warranty. Had the car I needed and wanted. Price negotiation was fair and honest. Very professional dealership and sales guy. I purchased an extended warranty. This car should serve me well! More

Excellent Service!! Maria was super helpful and get to know my needs really quick, she explained everything about the car I was looking for, and offered a very good deal Maria was super helpful and get to know my needs really quick, she explained everything about the car I was looking for, and offered a very good deal. More

Fast and Reliable Dealership Oliver and Maria has made this transaction very easy for me to lease a car since i am out of state. It took 1 day to get papers signed and close this Oliver and Maria has made this transaction very easy for me to lease a car since i am out of state. It took 1 day to get papers signed and close this deal and have the car shipped to me in Colorado. The process was very easy and fast. I would highly recommend working with this dealership as they attend to there customers and are always available to help with any questions. More

Excellent! Ira Jones & Ewer Aguiar they both took the time to explain details of the car, they answered all questions we had. Ira made our experience of purchasi Ira Jones & Ewer Aguiar they both took the time to explain details of the car, they answered all questions we had. Ira made our experience of purchasing our car as smooth as possible. I would like to add that by far this has been the best car experience I have had!. Great customer service, great staff, salesperson, finance, and management team. Will definitely recommend to all my family and friends. Thank you very much! More

Very welcoming Ira took the time to explain details of the car. He answered all questions we had. Ira made our experience of purchasing our car as smooth as possible Ira took the time to explain details of the car. He answered all questions we had. Ira made our experience of purchasing our car as smooth as possible. Great salesmanship. More

Truly exceptional This is my 3rd lease purchase at this dealer. The staff always treat me with great professionalism and I feel I’m in the best hands. That’s why I cont This is my 3rd lease purchase at this dealer. The staff always treat me with great professionalism and I feel I’m in the best hands. That’s why I continue coming back always. This recent purchase experience was amazing. Jack Mitrani treated us like family. More

Do not take your Benz to Cutler Bay for service Went in for a B3 service. Adam Littman try to add a brake fluid inspection for over $200 to my already expensive $600 oil change bill. Saying that the Went in for a B3 service. Adam Littman try to add a brake fluid inspection for over $200 to my already expensive $600 oil change bill. Saying that the humidity affects the break fluid. I declined. Lol!!! He started stuttering when I told him that I had already had found out the real price through email. He was being weird and awkward. Right there, I should’ve turned away but I shrugged it off, thinking I had just avoided a rip-off. Oh, and two hours later said that my battery, belt, brakes, and wipers needed replacement. I understand the brakes and the wipers, but the others?? xxx? (After 40k miles?) The scariest/ridiculous part is that his technician had replaced my gas cap with a beat up one. I noticed clearly 3 days later. Really, Adam??? And company??You guys fell in love with my well-kept gas cap?? More

excellent Yo le doy un rating de 5 porque la atension es excelente todos son muy profesionales y amigables yo sin duda lo recomendaria y seguiria comprando con Yo le doy un rating de 5 porque la atension es excelente todos son muy profesionales y amigables yo sin duda lo recomendaria y seguiria comprando con ustedes More