Mercedes-Benz of Cutler Bay

Quick service call I left my car for auto butler application expecting to pick it up the next day but I got a call from Charlie 2 hours later that the car was ready. I left my car for auto butler application expecting to pick it up the next day but I got a call from Charlie 2 hours later that the car was ready. More

Excellent customer service Love the way Albert Torres helped me to find the carbI dreamt, He is an excellent sealed man, truly recommend his expertise in sales Thank you A Love the way Albert Torres helped me to find the carbI dreamt, He is an excellent sealed man, truly recommend his expertise in sales Thank you Albert More

Excelent Service We are leasing for the first time and Maria made the experience smooth and easy. She understood our needs, explained all the features of the car and w We are leasing for the first time and Maria made the experience smooth and easy. She understood our needs, explained all the features of the car and was really patient with all the questions we had. Thank you! More

Maintenance on my C63s Great service and they did it in one day. I will always go back to this dealership, I like the way they treat me. Thank you Great service and they did it in one day. I will always go back to this dealership, I like the way they treat me. Thank you More

Mercedes-Benz Service Department at Cutler Bay We have leased several Mercedes-Benz throughout the years. The moment that the Cutler Bay service department became accessible to us, we started to go We have leased several Mercedes-Benz throughout the years. The moment that the Cutler Bay service department became accessible to us, we started to go there, even though Coral Gables was and is also within our regular driving routes. The service at Cutler Bay is bar none, and I won't go anywhere else for service. Courteous, prompt, respectful of one's time, reliable, fast, clean, friendly, trustworthy...I just can't say enough. Our service adviser, Kevin LaPlanche, is superb! He explains everything in his gentle way, is always courteous, always on time, always friendly...what a treasure of a human being. He, as well as others at Cutler Bay, truly represent Mercedes Benz in the light we all know and trust in this brand. Exceptional! More

Bought car From the moment I asked for the car I was looking for and pointed me to the best one to the moment I purchased the car Maribel gave me the best servic From the moment I asked for the car I was looking for and pointed me to the best one to the moment I purchased the car Maribel gave me the best service possible with the car and all the dealers extras HIGHLY RECOMMENDED if looking for car will take care of you and make sure you find the car your looking for More

Excellent Service! Bought my first Mercedes from this dealer and the service was excellent. Fast transaction without a lot of waiting around or games. Ira made the whol Bought my first Mercedes from this dealer and the service was excellent. Fast transaction without a lot of waiting around or games. Ira made the whole experience a pleasure. More

First service Excellent service as you would expect in a Mercedes dealership!! Very friendly service department and excellent service at the rent a car office too. Excellent service as you would expect in a Mercedes dealership!! Very friendly service department and excellent service at the rent a car office too. You pamper your customers and we like it! More

Safety Recall Service with Charlie Rodriguez Needed to bring in the car for a safety recall matter and my service advisor was able to save me some time! I recently leased a new Mercedes and was g Needed to bring in the car for a safety recall matter and my service advisor was able to save me some time! I recently leased a new Mercedes and was getting close to the mileage for my first check-up. Since I was already there for the safety recall, my advisor, Charlie Rodriguez, suggested, why not do both the 10,000 check-up and the recall, save yourself some time! Needless to say, I ended up doing both. Excellent customer service! Thank you! More

Exceptional customer care. Mr. Ewer Aguiar took the time to explain every detail about the different packages that were available to us. He was extremely knowledgeable and court Mr. Ewer Aguiar took the time to explain every detail about the different packages that were available to us. He was extremely knowledgeable and courteous at all times and this made us feel very comfortable. Thank you Mr Aguiar for helping us your customer care exceeded our expectations and we will definitely recommend you and Mercedes-Benz of Cutler Bay to all of our friends and acquaintances. More