Mercedes-Benz of Cutler Bay

Maintenance Mr Palant was very professional and helpful. He was punctual and expedited my service efficiently. I have used his service, several times, and I have Mr Palant was very professional and helpful. He was punctual and expedited my service efficiently. I have used his service, several times, and I have not had any complaint. More

Excellent customer service I had no appointment and once I arrived they took care of me in a timely matter and did not have to wait to get a loaner overall great customer servic I had no appointment and once I arrived they took care of me in a timely matter and did not have to wait to get a loaner overall great customer service More

Great experience Excellent customer service and friendly staff. Always accommodate my requests and car is always done when promised. We have two Mercedes and we always Excellent customer service and friendly staff. Always accommodate my requests and car is always done when promised. We have two Mercedes and we always take them to MB-Cutler Bay. More

SERVICE I live in Coral Gables, I purchased 2 cars from the Gables location. I stopped taking my cars to be serviced there. The service department was run lik I live in Coral Gables, I purchased 2 cars from the Gables location. I stopped taking my cars to be serviced there. The service department was run like a zoo, I never had a positive experience there. I now travel 23 miles south to the hidden gem in Cutler Bay. More

Friendliness I needed a lightbulb for a headlight and needed to ask about my car air conditioning. Jose Castillo was professional, friendly and knowledgeable. Al I needed a lightbulb for a headlight and needed to ask about my car air conditioning. Jose Castillo was professional, friendly and knowledgeable. Also professional and friendly were those who accepted my appointment before I saw Jose. More

Excellent Service Experience My service adviser, Kevin Laplanche, is a pleasure to work with. The store is beautiful. The overall experience made my trip from the northern part of My service adviser, Kevin Laplanche, is a pleasure to work with. The store is beautiful. The overall experience made my trip from the northern part of the county worthwhile. More

Good Service Everything was done as expected and throughly. Everything was addressed by Adam and completeld satisfaction. The amount that was charged was within re Everything was done as expected and throughly. Everything was addressed by Adam and completeld satisfaction. The amount that was charged was within reasonable. Will return to Adam for future service needs. More

Warranty repaire Service manager David Appleton and service rep Robert Damas did excellent jod for my C300 Warranty repair and I do recommend the dealership for purcha Service manager David Appleton and service rep Robert Damas did excellent jod for my C300 Warranty repair and I do recommend the dealership for purchase and service More

GREAT AND AMIABLE PROFESSIONAL SERVICES Great dealership all around ! professional personnel with amiable attitude follow by excellent friendly facilities to make you feel at home. Air condi Great dealership all around ! professional personnel with amiable attitude follow by excellent friendly facilities to make you feel at home. Air conditioning from the lobby to the cars showrooms leading to a Build your car real time screen , this people had become the benchmark of what a dealership should be like. Even my dog love to go there as they have a pets area with treats jajajaj. For my the nice pastries and free refreshments a plus. More

fantastic because I had a wonderful experience with the service dept. however, I do not like the new set up for the service advisor. It was better before. because I had a wonderful experience with the service dept. however, I do not like the new set up for the service advisor. It was better before. More