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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

4.9
2,259 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,259 reviews

March 31, 2023

I’m a repeat customer and always the service has been great from Sales to Finance, Ricardo and Rene are great and always very helpful, thank you More

by carlosnhrc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reinaldo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Mercedes-Benz of Cutler Bay responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

March 30, 2023

I purchased a car so I did not work with the service department. My sales experience was smooth and easy. All parties involved were polite and professional. More

by ring.jonathan
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

March 29, 2023

Made the experience of buying a vehicle easy and efficient as well as working around our schedule. They made sure that we got the car we wanted. More

by robinerex
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maribel Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

March 28, 2023

All of employees at this location were genuinely considerate, professional, and extremely helpful. They helped me to make a purchase quickly and orderly. I highly recommend them. Their showroom was More

by lisareneerodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist name?
Mar 29, 2023 -

Mercedes-Benz of Cutler Bay responded

Thanks for your feedback on your recent visit to Mercedes-Benz of Cutler Bay. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

March 24, 2023

I had an absolutely amazing experience with Orcar and Brandon. Honestly the best dealership I have ever worked with. Brando Blanco listened to me and gave me the car of my dreams in less of 5 minutes. He More

by Dayamipazos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Mercedes-Benz of Cutler Bay responded

Congratulations and thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Oscar and Brandon, and we look forward to working with you again. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

March 24, 2023

Great customer service! !! Bought a car with some inside blemishes I didn’t notice when I purchased it and they fixed everything without changing me a penny. More

by Dayy73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Vazquez
Mar 27, 2023 -

Mercedes-Benz of Cutler Bay responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

March 23, 2023

Wow! You feel so welcome here, extremely professional and to the point. Janyll Henriquez Was my sales person and she went well above and beyond to meet a More

by hanselmora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ira Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juanita Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that Janyll and the team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

March 22, 2023

Danny, Oscar and team were a pleasure doing business with. Highly recommended when buying your next vehicle! More

by Luigilala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Baster
Mar 23, 2023 -

Mercedes-Benz of Cutler Bay responded

Thanks for your feedback on your recent visit to Mercedes-Benz of Cutler Bay. I'm glad to hear that Danny and Oscar were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

March 22, 2023

I have been doing business with Mercedes Benz Cutler Bay for more than 10 years and they always exceed my expectations. Quality, service and attention. Thanks for everything, you are the best. Thank you my More

by Airambulte001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Mercedes-Benz of Cutler Bay responded

It's great to hear that Adriana, Oscar, and Robert were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

March 16, 2023

I do not recommend this seller, worthless word. Very disappointed with the lack of professionalism and respect for the customer. More

by Anderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Mercedes-Benz of Cutler Bay responded

Dear Anderson, We are distressed to hear that you did not have a good experience. It is my understanding that you were interested in a particular vehicle, in the meantime, the car was sold to another customer. We apologize if there was a misunderstanding on our part. It is our goal to make sure every customer has a positive experience. Please give me a call or send me an email so that I can assist your personally. You are important to our business, and we would like to turn this around. Sincerely, Daniel Baster Sales Director Mercedes-Benz of Cutler Bay P: 305.278.6113 | E: Daniel.baster@mbcutlerbay.com

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