Mercedes-Benz of Cutler Bay

Car purchase Dealership was clean and representatives were helpful. There 1st vlaue trade was poor and I was about to walk, before I engaged in the normal back an Dealership was clean and representatives were helpful. There 1st vlaue trade was poor and I was about to walk, before I engaged in the normal back and forth. Very pleased with purchase in the end. More

Excellent service very honest and excellent service. mrs carmen arrazola, very knowledge, was a great experience to deal with her. i will be more than glad to recomme very honest and excellent service. mrs carmen arrazola, very knowledge, was a great experience to deal with her. i will be more than glad to recommend your dealership More

Good location They are right off turnpike. They made it easy to drop off my car for service and even easier when I returned to pick it up. They are right off turnpike. They made it easy to drop off my car for service and even easier when I returned to pick it up. More

Wonderful!!!! Will always come back to MB of Cutler Bay.. Oliver (Sales Manager) very involved, paid attention to every detail. Sergio, our sales person, very courteous and knowledgeable about the products, w Oliver (Sales Manager) very involved, paid attention to every detail. Sergio, our sales person, very courteous and knowledgeable about the products, was able to accommodate all my family needs regarding the car, Sergio always answer the phone with questions and have been there for us since 2015. Pablo also did a wonderful job while Sergio was with previous customers and in the hospital. Thanks Pablo. They were very patient specially that I went to the dealership with my 4 y/o child. Luis made the finance part easy and well explained. Thanks everyone More

Aux battery malfunction repair Service was prompt, courteous and friendly. Advisor let me know in advance about the delay. Then I asked him to sync my phone and he did! Great exper Service was prompt, courteous and friendly. Advisor let me know in advance about the delay. Then I asked him to sync my phone and he did! Great experience! More

Service Adrian as usual is always helpful. He’s kind and was very accommodating in getting me serviced and providing loaner. Awesome person and awesome place! Adrian as usual is always helpful. He’s kind and was very accommodating in getting me serviced and providing loaner. Awesome person and awesome place! More

Tremendous Oscar was very courteous and helpful with the purchase of the car . He made it a pleasant experience. I would definitely recommend the dealership and Oscar was very courteous and helpful with the purchase of the car . He made it a pleasant experience. I would definitely recommend the dealership and the salesman to friends and family More

Very delighted experience Very profesionnal Team . Best customer satisfaction experience. Top noche service and information and a great Team. Carmen knew my needs and was the b Very profesionnal Team . Best customer satisfaction experience. Top noche service and information and a great Team. Carmen knew my needs and was the best adviser. We developed a trustful relationship. More

Just like fine wine. It never gets old , I enjoy coming over ,greeting everyone as if we’re already family members and have a few laughs along the way .... then all of a s It never gets old , I enjoy coming over ,greeting everyone as if we’re already family members and have a few laughs along the way .... then all of a sudden I’m right back in my Benz happier then when I first entered in it . Keep up the good work! Thank you. More

Actual car service is under par. My writer Kevin is amazing. The actual service has always been a bit extra. I was told i needed a big service which i paid almost a thousand dollars My writer Kevin is amazing. The actual service has always been a bit extra. I was told i needed a big service which i paid almost a thousand dollars for. Then next day after i received it. I got in my car and my washer fluid is empty. I was told they’d check everything. So if the washer fluid is empty did they check or actually do any service to my car? Very disappointing. And unfortunately this has not been the only time a few things have not been done or i was told i needed more than i actually did. :( More