Mercedes-Benz of Cutler Bay

Purchasing a Car The service at Mercedes is excellent. The whole process, from selecting the car to actually completing the purchase of the car, was exceptional. The s The service at Mercedes is excellent. The whole process, from selecting the car to actually completing the purchase of the car, was exceptional. The salesman, was great and even drove to where we were after we purchased the car to make sure everything was fine when we called asking about an issue with out car. More

Great job The staff is amazing and very professional. They made you feel important and like family. They are always there for you. I always recommend to everyon The staff is amazing and very professional. They made you feel important and like family. They are always there for you. I always recommend to everyone More

EXCEPTIONAL CUSTOMER SERVICE Mercedes Benz of Cutler Bay has always given me outstanding service. I have been using the service center for three years now. Every employee encounte Mercedes Benz of Cutler Bay has always given me outstanding service. I have been using the service center for three years now. Every employee encounter I have had has been pleasant. I have been to a few other Benz dealers/service departments and it felt not on par with Culter Bay. If you are in the Miami area think about giving this location a try, you might be pleasantly surprised and leave your current dealership. More

Professional Service The upfront relationship with the service administrator, Adam Littman, has always been extremely professional. He's always upfront on sharing insightf The upfront relationship with the service administrator, Adam Littman, has always been extremely professional. He's always upfront on sharing insightful information about my pending service work and continue to keep me in the loop in a timely manner. My only constructive comment is that it took at least 15 minutes for the paper work from the service area to catch up with my car being brought up front and then sitting there waiting for me to complete the paper work transaction before driving off the lot.. More

Amazing experience Love this dealership amazing people very helpful , my third car from here, will always come back they know how to take care of a loyal customer. I w Love this dealership amazing people very helpful , my third car from here, will always come back they know how to take care of a loyal customer. I will congratulate the dealership with the staff they have great experience. More

Excellent sales rep, entire dealership was the best! I have never been treated so well at any auto dealer before! I only wish they weren’t so far away! Oscar was so very knowledgeable and helpful! I have never been treated so well at any auto dealer before! I only wish they weren’t so far away! Oscar was so very knowledgeable and helpful! More

Excellent service by Robert Damas The process to take another car took to long, the mgr should not talk outloud about very personal info with other people in the room, otherwise he beh The process to take another car took to long, the mgr should not talk outloud about very personal info with other people in the room, otherwise he behaved in a correct manner. My car was returned not as clean as in other ocassions. Robert, as usual a pleasure to work with. He is the reason we still go there for service. More

The service received was excellent. Ira Jones was extremely friendly and took time to understand my needs. He made sure that all my questions were answered and provided different options Ira Jones was extremely friendly and took time to understand my needs. He made sure that all my questions were answered and provided different options to lease the vehicle. More

Professionalism I experienced excellent customer service at this dealership. The staff is professional and that is why I returned to this dealership for my trade in. I experienced excellent customer service at this dealership. The staff is professional and that is why I returned to this dealership for my trade in. More

Best Service Advisor ever I took my car to service and since the first minute I arrived there my advisor Jose Castillo was very professional and friendly ,I'll recomended him 1 I took my car to service and since the first minute I arrived there my advisor Jose Castillo was very professional and friendly ,I'll recomended him 100%,thanks Jose More