Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,263 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,263 reviews
September 06, 2018
The trip was worth it! We drove 5 hours to meet with Carmen and Oliver to purchase a vehicle we had only viewed online. They were both very helpful and made us feel comforta We drove 5 hours to meet with Carmen and Oliver to purchase a vehicle we had only viewed online. They were both very helpful and made us feel comfortable in the choice we made. Every person we encountered there was more than happy to help and the 5 hours drive was definitely worth it! We’ll definitely go back to this dealership again the next time we purchase another vehicle. More
by Nina & Andy
Verified CustomerEmployees Worked With
Other Employees :
Ewer (Ever) Aguiar, Carmen Arrazola
September 06, 2018
Jean Pierre went above and beyond. Regardless if my next vehicle is a Mercedes or not (why would it not be?), MB Cutler Bay is certainly going to be my dealer of choice! This process Regardless if my next vehicle is a Mercedes or not (why would it not be?), MB Cutler Bay is certainly going to be my dealer of choice! This process was so smooth, and not once did I feel the pressure of being "sold" a car. Customer service was exceptional, test drive was not "around the block", and all my questions and concerns were answered - and then some. Jean Pierre B. went above and beyond with the delivery of my vehicle. The minor concerns I had were addressed professionally, and I walked out the door confident in my E350. Most importantly, follow up calls and texts made for a greater positive experience. Glad I left Infiniti - thank you MC CB. More
by LTORO002
Employees Worked With
September 05, 2018
Excellent Very pleasant , always going back to buy my cars excellent dealer, from the salesperson to the manager to the finance no doubt is he best dealer Very pleasant , always going back to buy my cars excellent dealer, from the salesperson to the manager to the finance no doubt is he best dealer More
by DENJESUS1127
Employees Worked With
Charlie at service , Ewer (Ever) Aguiar, Daniel Baster
September 04, 2018
40 thousand mile service Service is heavenly The most zen service on the planet Beautiful and peaceful with a magician service manager Ruben Abreu Perfect in every way an Service is heavenly The most zen service on the planet Beautiful and peaceful with a magician service manager Ruben Abreu Perfect in every way and every detail More
by SARONG000
Employees Worked With
Ariel in loaner, Ruben Abreu
September 03, 2018
Awesome! I brought my car in because of the front tires. They were rotting. The back ones were perfect. They could not have been nicer! They were professio I brought my car in because of the front tires. They were rotting. The back ones were perfect. They could not have been nicer! They were professional, took the car in immediately, were concerned about my safety, took me home and called when the car was done. They called when extra work was necessary and for approval if the charges. More
by MKLINE2
Employees Worked With
Adrian Sang, Ruben Abreu
September 03, 2018
Excellence is standard I’ve always received nothing but the best care and service at Mercedes Benz of Cutler Bay. They always go out of their way to ensure all of my needs a I’ve always received nothing but the best care and service at Mercedes Benz of Cutler Bay. They always go out of their way to ensure all of my needs are met. More
by CBJ72
Employees Worked With
Other Employees :
Ewer (Ever) Aguiar, Ruben Abreu, Carmen Arrazola
September 03, 2018
As always, excellent service Was very pleased that I was given a "loaner" exactly like my SUV. The service and friendliness of the staff is always outstanding. Wouldn't go anywh Was very pleased that I was given a "loaner" exactly like my SUV. The service and friendliness of the staff is always outstanding. Wouldn't go anywhere else. More
by NELLITA44
Employees Worked With
September 03, 2018
Outstanding service Always have the best service. Consistently good. Mr. Lee Sang is fantastic, very helpful, always goes the extra mile to make the experience positive. Always have the best service. Consistently good. Mr. Lee Sang is fantastic, very helpful, always goes the extra mile to make the experience positive. Ms. María José was very attentive, informative and helpful. More
by SALONM
Employees Worked With
Adrian Lee Sang, Maria Jose Larson
September 02, 2018
Excellent service as always Easy way to get appointments Easily access able location Very friendly and assisting staff Inviting waiting area Car delivered service as always Easy way to get appointments Easily access able location Very friendly and assisting staff Inviting waiting area Car delivered on time as promised More
by WJEVERETT
Employees Worked With
Charlie Rodriguez
September 01, 2018
Excellent Laura Delgado was fantastic from start to finish! No down time, everything was handled by phone and email. The car was delivered by flatbed directly t Laura Delgado was fantastic from start to finish! No down time, everything was handled by phone and email. The car was delivered by flatbed directly to me. Excellent service in every way! Five Stars ?? More
by James Bond007
Employees Worked With
