Mercedes-Benz of Cutler Bay

Excellent I enjoyed the size ,cleanliness,and design of the dealership.The showroom had a complete set of cars that were available to see and test drive. Alex I enjoyed the size ,cleanliness,and design of the dealership.The showroom had a complete set of cars that were available to see and test drive. Alex was a true pro.He new the cars inside and out explaining the features of the car articulately and was always attentive to answer all my questions.I have bought BMW Athens last 16 years but will switch to Mercedes based on my experience of my purchase. More

Overall an excellent experience. The GM, Luis Gutierrez, was very professional and informative. The sales agent, Albert Torres, was very courteous, had great follow up skills and was The GM, Luis Gutierrez, was very professional and informative. The sales agent, Albert Torres, was very courteous, had great follow up skills and was simply the best i had ever dealt with. Because of how well they treated my daughter and I, they will be receiving every referral i can send their way. More

GREAT EXPERIENCE!!! I am a faithful loyal customer of David Appleton and Herbert Kanzki in the Service Department. Mr. Appleton is as good as it gets with management and I am a faithful loyal customer of David Appleton and Herbert Kanzki in the Service Department. Mr. Appleton is as good as it gets with management and leadership styles. Herbert is top of the line Service Advisor. I am not willing to trade them for anything in the world. I like the facts that Mr. Appleton displays humility by making himself available to speak with customers. Herbert treats you as if you are the only person present and important to him. He explains things in a way that you can understand, he keeps you updated, and the best ever person who provides a loaner. I truly enjoy the service. I will keep driving Benz so as to keep my Service Advisor. Kudos for a job well done! Nell More

Premium customer service experience. Thanks Adrian Lee Sang for you outstanding work with the issues of my car. Great work mediating with my warranty company. You definitely made the diff Thanks Adrian Lee Sang for you outstanding work with the issues of my car. Great work mediating with my warranty company. You definitely made the difference. More

Excellent A fantastic place to purchase a vehicle! I had a spectacular experience in the process of getting my car. Daniel Baster was of great help! He was A fantastic place to purchase a vehicle! I had a spectacular experience in the process of getting my car. Daniel Baster was of great help! He was attentive and efficient . Estoy muy feliz con la compra de mi carro, el servicio es unico e incodicional. El señor que nos atendio, Daniel Baster tuvo una gran y eficiente actitud . Recomindo el lugar como el dealer numero 1 de toda la florida. Thanks More

Daniel ,Ira and Albert got me an unbelievable deal! Got an amazing deal on a C300 Sports package. The staff was incredible and treated me like family. I would highly recommend this dealership to anyone Got an amazing deal on a C300 Sports package. The staff was incredible and treated me like family. I would highly recommend this dealership to anyone looking to get a new benz. More

Amazing service, friendly staff and welcoming From the moment you walk into this dealership, you are treated like family. Always a welcoming smile, your name is remembered by every person you have From the moment you walk into this dealership, you are treated like family. Always a welcoming smile, your name is remembered by every person you have ever dealt with. Mr. Sergio Serrano and Ms. Carmen Arrazola are amazing people who go above and beyond my expectations always. More

Awesome Experience! Totally awesome dealership and buying experience. State of the art facility, tremendous attention to detail, top quality vehicles and a super deal! Th Totally awesome dealership and buying experience. State of the art facility, tremendous attention to detail, top quality vehicles and a super deal! The sales team, Oliver Ortiz and Frank Aguilera, were professional, courteous, friendly and relationship focused. Mercedes Benz of Cutler Bay and Bill Ussery Motors are a total home run! More

Best car buying experiencd From the moment I arrived to the moment I left in my new mercedes, Janyll was amazing! The dealership is amazing and all the people are very friendly From the moment I arrived to the moment I left in my new mercedes, Janyll was amazing! The dealership is amazing and all the people are very friendly and accomodating. They went beyond and above. More

Amazing Team Buying/Leasing a car has never been this enjoyable. The team at Mercedes of Cutler Bay consistently goes above and beyond. Thank you to Greg, Carmen Buying/Leasing a car has never been this enjoyable. The team at Mercedes of Cutler Bay consistently goes above and beyond. Thank you to Greg, Carmen and Charlie for assisting with our 2019 leasing experience. More