Mercedes-Benz of Cutler Bay
Cutler Bay, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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100% professional Exellent service and professionalism, I'll be back for sure. I got the car I want for the price I can afford. I'm very happy with my purchase Thanks Exellent service and professionalism, I'll be back for sure. I got the car I want for the price I can afford. I'm very happy with my purchase Thanks. More
First class experience Laura demonstrates exceptional brand and specific vehicle knowledge that makes the vehicle purchase experience easy. Her attitude in unflinching, eve Laura demonstrates exceptional brand and specific vehicle knowledge that makes the vehicle purchase experience easy. Her attitude in unflinching, even in the most difficult of situations. She is always is ready to serve with vigor, a smile and poise. I had very specific wants and needs and she made sure she made the impossible happen. More
Spectacular experience The staff at the MB dealer of Cutler Bay is very professional and courteous. Is the best experience we ever had when buying a car. The staff at the MB dealer of Cutler Bay is very professional and courteous. Is the best experience we ever had when buying a car. More
Great service! Great customer service! First time I own a MB so had not experienced the service end of it. State of the art, very satisfied with the quick turnarou Great customer service! First time I own a MB so had not experienced the service end of it. State of the art, very satisfied with the quick turnaround. More
Great people at Mercedes I am happy to share my experience at Mercedes Benz of Cutler Bay. The people and the attention to detail is second to none. Carmen Arrazola helpe I am happy to share my experience at Mercedes Benz of Cutler Bay. The people and the attention to detail is second to none. Carmen Arrazola helped me above and beyond to find the car I wanted which was not easy to find . This is the fourth car I buy from Carmen and will continue to do so again in the future. Together with Herminio ( sales manager) I will continue to shop at Cutler Bay Mercedes More
Best of the best Oliver took very good care of me when I decided to lease my car. Salesman Sergio and Danny are highly recommend. You won’t be disappointed Oliver took very good care of me when I decided to lease my car. Salesman Sergio and Danny are highly recommend. You won’t be disappointed More
My experience was OUTSTANDING!!! I arrived at the dealership service area on Saturday May 4,2019 at 3:45pm (15 minutes). My windshield wiper blade on the driver side had been broke I arrived at the dealership service area on Saturday May 4,2019 at 3:45pm (15 minutes). My windshield wiper blade on the driver side had been broken off at the place where I got my car wash. I was in a panic mode because my wife and I had to drive to West Palm Beach that night ,with the possibility of having one wiper blade. Mr Herbert Kanski,Assistant Service Manager "saved the day" by getting my wiper blades installed in 15 minutes. I couldn't believe it!!! He was very understanding and helpful. Clinton Gulley More
Oscar was a pleasure to do business with Excellent service, I will be back for a future purchase. Went above and beyond. Found me exactly what I was looking for, best customer service I have Excellent service, I will be back for a future purchase. Went above and beyond. Found me exactly what I was looking for, best customer service I have received. More
Top of the Line! Oscar was an amazing sales man, not only was he personable but he was understanding, helpful and honest. I would recommend him to all my friends and f Oscar was an amazing sales man, not only was he personable but he was understanding, helpful and honest. I would recommend him to all my friends and family. I appreciate all your help and I am very happy with my car. He pays so much attention to detail and takes his time to make you feel comfortable, and confident about your decision. We love you Oscar. Thanks a million More
Oliver Ortiz: Amazing, Highly-Effective, & True-Professional I want to thank ALL who assisted me at the Sales Department at Mercedes-Benz of Cutler Bay. SPECIAL thanks to Oliver Ortiz an outstanding extremely pr I want to thank ALL who assisted me at the Sales Department at Mercedes-Benz of Cutler Bay. SPECIAL thanks to Oliver Ortiz an outstanding extremely professional Sales Manager who exceeded my expectations. Made my purchasing experience amazing and very smooth from beginning to end. He truly made it possible for an unbeatable agreement without rushing me. He has all levels of expertise in his field, listens to your needs/concerns, patient, and manage his team very EFFECTIVELY to ensure a successful and comfortable transaction in all the phases of the deal. “JP” Jean-Pierre Basagoitia is a Sales & Leasing Consultant who was assigned to assist me in the process. He was very courteous, positive, friendly, and went above and beyond to help me make a decision on the vehicle I chose with NO pressure. Indeed, made me feel at home, too. I truly recommend this dealership for purchasing and servicing a car. My Service Advisor is Robert Damask and wouldn’t change him for anyone. I highly recommend Mercedes-Benz of Cutler Bay because of the EXCELLENT customer service they offer! More