Mercedes-Benz of Cutler Bay

Outstanding service department We’ve been visiting MB service centers for 30+ years. The attention and care we receive from everyone in the service department has us spoiled. From t We’ve been visiting MB service centers for 30+ years. The attention and care we receive from everyone in the service department has us spoiled. From those who help you make appointments, those who greet you upon arrival, the team that provides loaners and the well appointed waiting areas, it is the best service flow that we have experienced. In particular, Mr. Adrian Lee-Sang, our service advisor is exceptional. He is the best service advisor we’ve had the pleasure of working with in every way. We highly recommend Adrian. More

Reimbursement I was at the dealership at the request of Mercedes Benz USA, the service technician and I had a very brief and pleasant encounter. I am hoping to rece I was at the dealership at the request of Mercedes Benz USA, the service technician and I had a very brief and pleasant encounter. I am hoping to receive the reimbursement as soon as possible. More

Great Job! Oscar Yanes did an amazing job, I will come back for my next one and will refer my family and friends, thank you so much. Oscar Yanes did an amazing job, I will come back for my next one and will refer my family and friends, thank you so much. More

Excellent service advisor ,it is always to give good attention to its customers Very professional, explain everything clear and easy He has a lot of knowle service advisor ,it is always to give good attention to its customers Very professional, explain everything clear and easy He has a lot of knowledge of his work. I really recommend. More

Great Service Center. Extremely satisfied with the service center at MB of Cutler Bay. All the employees are excellent. My service advisor, Charlie Rodríguez, always goes t Extremely satisfied with the service center at MB of Cutler Bay. All the employees are excellent. My service advisor, Charlie Rodríguez, always goes the extra mile when I bring my car and makes sures that everything that needs attention gets fixed. Also the employees that work at the “greeting” area and the loaners/rental services provide excelente customer service. More

jean pierre Basagoitia Excellent seller customer services If anyone goes to Mercedes Benz in culter bay. Ask for JP. JP has been wonderful, great customer services skill, his quality of work is A1A. I told hi If anyone goes to Mercedes Benz in culter bay. Ask for JP. JP has been wonderful, great customer services skill, his quality of work is A1A. I told him my problem and what i am looking for with all my car needs, he has been soo great.. he is truly all about the customer.. very very helpful, he has gone beyond my expectations. i was referred to JP by my friend Lema that bought her mercedes through HIm, she gave me his contact info and because he was so wonderful and helpful.. I must say she is absolutely right. Highly Recommend JP at mercedes benz Stefany Diaz More

Great Service! We had a check engine, EBD and ABS lights turn on the night before a road trip. We took it into service at 7am and had the repairs done in a few hours We had a check engine, EBD and ABS lights turn on the night before a road trip. We took it into service at 7am and had the repairs done in a few hours. Our service advisor Roman Hernandez was very responsive and professional. More

Excellent service An amazing experience overall. Very happy with the lease and used car purchase as well. Entire team is very knowledgeable and friendly, couldn’t ask f An amazing experience overall. Very happy with the lease and used car purchase as well. Entire team is very knowledgeable and friendly, couldn’t ask for more More

Amazing service!! I had a truly amazing experience at MB of Cutler Bay! I arrived pretty late in the day & they stayed after hours to ensure that I got what I went for! I had a truly amazing experience at MB of Cutler Bay! I arrived pretty late in the day & they stayed after hours to ensure that I got what I went for! Great birthday gift & the manager and Mr. Serrano, the salesperson, were amazing! More

Great Experience I felt like family at the dealership. My salesman Danny was helpful with the decision of which model Mercedes to purchase I would recommend the dea I felt like family at the dealership. My salesman Danny was helpful with the decision of which model Mercedes to purchase I would recommend the dealership to anyone looking to buy a new car More