Mercedes-Benz of Cutler Bay

Laura Delgado’s Excellent Service My husband and I really had no intention of buying a car when we visited the dealership. Ms. Delgado greeted us with a smile and welcomed us warmly. A My husband and I really had no intention of buying a car when we visited the dealership. Ms. Delgado greeted us with a smile and welcomed us warmly. After listening to our thoughts she showed us a few cars but one certified pre-owned car really got my attention. After returning to the showroom to end our visit she suggested we meet the general manager who asked us if they could configure a package that might include zero down would we still be interested in getting the car today? The deal was so good that within two hours and no hassles we drove off the lot with my dream car. Laura Delgado is a top salesperson! Sincere, classy and about getting things done!😊 More

Great customer experience What an amazing experience! I must say due to past experiences I don’t look forward to car purchasing. However, this time around it felt like a walk What an amazing experience! I must say due to past experiences I don’t look forward to car purchasing. However, this time around it felt like a walk in the park. Test drove our car options with the family and all our questions were answered. We found the car that met our needs perfectly and not one time we felt pressured. Our sales consultant JP was so pleasant and personable, was with us patiently through all the process. Post-deal service is phenomenal! Being new to MB technology JP knew to follow up with us and make us comfortable when asking car setting questions. We couldn’t be happier with our experience and joining the Mercedes-Benz family of Cutler bay, FL. Loving our E300, too bad it doesn’t automatically fill up with gas lol Keep up the great job team! More

Great service Ira Jones is amazing. He took the time to listen to my desires and found the perfect car for me! I am very pleased. Ira has always been very helpful a Ira Jones is amazing. He took the time to listen to my desires and found the perfect car for me! I am very pleased. Ira has always been very helpful and he never lets me down! Great Man! More

Next level experience in every aspect🙏 👍👍 Efficient, courteous, knowledgeable and high class in every aspect. The best car buying experience I’ve ever had. I will always consider you for my ne Efficient, courteous, knowledgeable and high class in every aspect. The best car buying experience I’ve ever had. I will always consider you for my next purchase Thank you More

Professional Great service . No haggling . Great price and awesome attitude. Sales person Carmen Arrazola is magnificent. This is the third car she gets for me . I Great service . No haggling . Great price and awesome attitude. Sales person Carmen Arrazola is magnificent. This is the third car she gets for me . It is always a seamless experience More

Awesome experience I had a great experience at this dealer, I am happy with my purchase. Alex and Oliver got the best deal for me. Thanks you. I had a great experience at this dealer, I am happy with my purchase. Alex and Oliver got the best deal for me. Thanks you. More

great servive excellent facility no problem at all easy in & out satisfied will be there for next service great servicethe service was doe on given time good job excellent facility no problem at all easy in & out satisfied will be there for next service great servicethe service was doe on given time good job More

Best customer service I always lease my car at this dealership because the customer service is excellent. Oliver the sales manager was amazing, just go there and ask for hi I always lease my car at this dealership because the customer service is excellent. Oliver the sales manager was amazing, just go there and ask for him he will help you for sure. Alex my sales person is also wonderful. I recommend this dealer 100 percent. Thanks Oliver and Alex for such a great experience in buying my car. More

Very nice and beautiful dealer to buy a mercedes It was very nice to buy a car here. Special thank you to Janill, a very nice, friendly and helpful employee. Even following up after I took the car ho It was very nice to buy a car here. Special thank you to Janill, a very nice, friendly and helpful employee. Even following up after I took the car home. More

Professional, courteous, clean and timely! Service advisor Kevin LaPlanche was professional, knowledgeable and easy to talk to. We have an older car that is out of warranty but Mr. LaPlanche m Service advisor Kevin LaPlanche was professional, knowledgeable and easy to talk to. We have an older car that is out of warranty but Mr. LaPlanche made us feel as a valued customer. He was patient and answered all our questions regarding what service was required for the car. The service was completely on time and together with the detailing, the car felt and looked “new” again. Thank you for a job well done! More