Mercedes-Benz of Cutler Bay

the adviser Robert Lamas was very good professional They are very professional and excellent work, The adviser is very professional and take care everything The price is high . but the service is ve They are very professional and excellent work, The adviser is very professional and take care everything The price is high . but the service is very good. I recommend this service department but i hope they will send coupons at every costumer. More

Fast and Friendly I showed up on time for my appointment and within 5 minutes was being taken care of. They were courteous and professional with everything and I got a I showed up on time for my appointment and within 5 minutes was being taken care of. They were courteous and professional with everything and I got a beautiful 2019 C 300 for a loaner car....drive away super happy with the service I received. The car was ready the next day and it only took about 15 minutes to check out and be in my way. I highly recommend this dealership !!!! More

Truly an Amazing Experience Went to Cutler Bay MB just to test drive the new GLE. Met with Ms Laura Delgado and we ended leasing the car. The process was so easy and we felt at h Went to Cutler Bay MB just to test drive the new GLE. Met with Ms Laura Delgado and we ended leasing the car. The process was so easy and we felt at home! The car is a great and beautiful car and the treatment received at the dealer is even better. The whole team makes you feel welcome and the dealer is one if not the prettiest i have been to! Exceptional Customer Service, easy to negotiate and ready to assist! More

Professional, efficient service One of the main reasons I purchased another MB was because of the stellar service I always receive. Charlie Rodriguez and his team are efficient, prof One of the main reasons I purchased another MB was because of the stellar service I always receive. Charlie Rodriguez and his team are efficient, professional and complete the work in time as promised. I live in Naples now but I continue to take my car to MB of Cutler Bay because I feel like family there. John who arranges the loaners is also friendly and efficient. The price of labor per hour was a bit high. More

Super!!! The best professional Mr.Serrano, he is friendly, sincerely and honest in his work, always he call me to know how is work my car. The best professional Mr.Serrano, he is friendly, sincerely and honest in his work, always he call me to know how is work my car. More

Great and smooth sales experience Janyll had been following up with me for a few months without being overwhelming and providing valuable information. I finally made it to the dealer a Janyll had been following up with me for a few months without being overwhelming and providing valuable information. I finally made it to the dealer and she helped me uncover my wants and needs and work a reasonable price for me. She is friendly and pleasant. Her manager was nice to work with too. More

Wendy is the best She is very patient and understanding of my needs for my vehicle and I believe she makes your location the best. Wendy is very good at what she do and She is very patient and understanding of my needs for my vehicle and I believe she makes your location the best. Wendy is very good at what she do and I will recommend her any day More

Great experience with Laura Delgado I have been to many dealerships and have dealt with countless sales representatives and Laura Delgado is by far one of the best in her field. Not only I have been to many dealerships and have dealt with countless sales representatives and Laura Delgado is by far one of the best in her field. Not only was she professional and knowledgeable, but she was very patient and helpful to find me the car and financial deal I was looking for. I will highly recommend her to anyone and look forward on working with her on my next deal. More

Leasing Process Sales Rep. Maribel Ramos was excellent, great customer service skills, professional. She new the vehicles accesories and Pros & cons of each model, w Sales Rep. Maribel Ramos was excellent, great customer service skills, professional. She new the vehicles accesories and Pros & cons of each model, was willing to negotiate price. More

Excellent service, follow-up, follow through Maribel was thorough and offering solutions a few months before my lease was up. She was very careful of my choices and budget and worked to make it Maribel was thorough and offering solutions a few months before my lease was up. She was very careful of my choices and budget and worked to make it happen. Thumbs up Maribel! More