Mercedes-Benz of Cutler Bay

Excellent Customer Service Charlie Rodriguez is truly exceptional. He is the true definition of professionalism. He has always taken care of us with the utmost care and high s Charlie Rodriguez is truly exceptional. He is the true definition of professionalism. He has always taken care of us with the utmost care and high standard customer service. Ariel at the loaner department was incredible. He took the time to go out of his way and take care of me and made me feel welcomed and a priority. More

Great sales rep I bought 2 vehicles with Albert Torres and not only is he an exceptional salesperson he explains and never feel you are taken advantage of I bought 2 vehicles with Albert Torres and not only is he an exceptional salesperson he explains and never feel you are taken advantage of More

Top notch experience I had the opportunity to experience one more time the exceptional customer experience at Mercedes Benz Cutler Bay. The whole staff was very courteous I had the opportunity to experience one more time the exceptional customer experience at Mercedes Benz Cutler Bay. The whole staff was very courteous and details oriented. My service advisor, Robert Damas is a real Pro. More

An Excellent Service Experience I brought my car in for service. I had the pleasure of dealing with Service Advisor Wendy Schonder. She provided me with excellent service. She was a I brought my car in for service. I had the pleasure of dealing with Service Advisor Wendy Schonder. She provided me with excellent service. She was a extremely courteous, and got me back into my vehicle in no time. Everything was exactly as she said it would be! My kudos go out to Wendy who exceeded all of my expectations. She is an asset to your team. Joseph M. Dobkin More

Extraordinary experience with Laura Delgado! Ms. Laura Delgado took her time to listen to my needs and explain the options available to me. Her delightful demeanor and attitude toward myself and Ms. Laura Delgado took her time to listen to my needs and explain the options available to me. Her delightful demeanor and attitude toward myself and the process made this experience as joyous and easy as possible. I will recommend her to all my family and friends as the sales associate to work with. I could not be happier with the GLA I was able to drive away with. Thank you Laura for making a tedious process so amazingly enjoyable and stress free. More

Great Work and Excellent Customer Service! I took the car for complaining about noise coming from the engine after service was completed. The service manager was very nice and listened patientl I took the car for complaining about noise coming from the engine after service was completed. The service manager was very nice and listened patiently to all my concerns. He provided me with a loaner even though I didn’t make a prior reservation and fixed all the problems. The advisor kept me informed during the process. The price was reasonable! More

Great experience and wonderful sales rep We had a great experience at Mercedes Benz of Culter Bay. Laura Delgado was our sales rep. She is absolutely wonderful and a pleasure to work with. Wi We had a great experience at Mercedes Benz of Culter Bay. Laura Delgado was our sales rep. She is absolutely wonderful and a pleasure to work with. Within a few minutes of contacting her, she emailed us different car options and was able to find a car that met all our needs. The next day we went to the dealer, and the car was up front waiting for us. Laura is very knowledgeable about her product. She was able to show us all the features and abilities of the car. She was very kind and personable while talking to us. She is a huge asset to your company. She went above and beyond to make sure we were informed about our car and content with the lease. More

Excellent professional service Fabián was very professional, and very nice. Always with a smile and ready to help and answer my questions. He exceeded my expectations and will com Fabián was very professional, and very nice. Always with a smile and ready to help and answer my questions. He exceeded my expectations and will come back and recommend him to all my friends. More

Service The Cutler Bay Benz have always given an excellent service. Will recommend for any one that has a Mercedes Benz to give it a try. The Cutler Bay Benz have always given an excellent service. Will recommend for any one that has a Mercedes Benz to give it a try. More

aswesome From stepping into the dealership it was a welcome aboard and how can we help you. Herbert was by far one heck of a service rep. Knowledgeable , helpf From stepping into the dealership it was a welcome aboard and how can we help you. Herbert was by far one heck of a service rep. Knowledgeable , helpful and did what he said he would. Best service ever at a MB dealership yet. More