Mercedes-Benz of Cutler Bay

This is our 2nd time making a purchase with Erick. And just like the last time he made us feel extremely welcomed, not rush. Answered all of my questions honestly this was an informed purchase. Erick And just like the last time he made us feel extremely welcomed, not rush. Answered all of my questions honestly this was an informed purchase. Erick is a great man of God and treats his customers like family. I highly recommend you ask for Erick if you are on the market to purchase a new/used Mercedes. Also, Oliver (manager) and Albert (finance) were great too. I could not have asked for a better team to care for us during this purchase. Thank you all for your dedication and commitment of making this experience with Mercedes Benz of Cutler Bay great! More

You can have good customer service in many places, but the attention to details and service received in Mercedes of Cutler Bay is above everything, excellence level. The team that assisted me: Eric Kalias the attention to details and service received in Mercedes of Cutler Bay is above everything, excellence level. The team that assisted me: Eric Kalias, Marie who is training to become a sales person and Albert Torres were amazing, beyond words, the experience was superb. More

Traveling from another county to visit Mercedes-Benz of Cutler Bay might seem excessive, but it’s a no-brainer once you meet Eric Kalias and Oliver Ortiz! These two redefine the car-buying experience with Cutler Bay might seem excessive, but it’s a no-brainer once you meet Eric Kalias and Oliver Ortiz! These two redefine the car-buying experience with their unique blend of professionalism and warmth. There’s never a whiff of pressure in their approach, making the whole process as smooth as the cars they sell. The showroom is another story - spotless, spacious, and shining, it’s like stepping into a luxury car haven. It’s so pristine, you might mistake it for a car spa! The only downside? I live too far away. If teleportation were a thing, I’d pop in more often just for the joy of it. The feeling you get from interacting with Eric and Oliver is like finding an extra scoop of your favorite ice cream - unexpected and delightful. It makes the journey worth it every single time. So, if you’re in the market for a Mercedes, do yourself a favor and visit these guys. Just a heads up, you might find yourself inventing reasons to go back! More

My experience taking my car for service surpassed my expectations. David Appleton and Conroy Nicholas assisted me in the process and made sure I received a loaner to my satisfaction and made the whole p expectations. David Appleton and Conroy Nicholas assisted me in the process and made sure I received a loaner to my satisfaction and made the whole process go smoothly. When I picked up my car, it looked brand new. Nicholas made sure my car was car was perfectly cleaned. I had forgotten an item in the loaner car and Conroy right away sent a driver to deliver my item to my house. The service at this dealership is by far the best service I have received. Thank you so much again. More

Our experience with Eric was phenomenal…. we never felt rushed or pressured in anyway to purchase the car. He worked with us throughout the entire process, we felt so comfortable and like fami we never felt rushed or pressured in anyway to purchase the car. He worked with us throughout the entire process, we felt so comfortable and like family. Thank you Eric!!! You’re the best. Friends forever!!! More

I don't usually make posts like this, but in reality, just as we complain when things go wrong, we should also highlight the good experiences. This is my third purchase of a Mercedes Benz car from Merced just as we complain when things go wrong, we should also highlight the good experiences. This is my third purchase of a Mercedes Benz car from Mercedes Benz of Cutler Bay. The second experience was not as pleasant since the car I chose was unsuitable for my needs. I contacted the dealer's best salesperson, the most knowledgeable, professional, kind, and patient, Miss Janyll Henriquez, and she, together with the great team, made up of the general manager, Mr Luis Gutiérrez, the sales director Mr. Daniel Baster, the sales managers Mr. Oliver Ortiz and Mr. Ira Jones and the financing manager Mr. Albert Torres managed to leave the dealership with great satisfaction. Do not hesitate to visit Mercedes Benz of Cutler Bay when you want a Mercedes Benz car. I highly recommend it. No suelo hacer publicaciones como esta, pero en realidad, así como nos quejamos cuando las cosas van mal, también deberíamos destacar las buenas experiencias. Esta es mi tercera compra de un automóvil Mercedes Benz de Mercedes Benz de Cutler Bay. La segunda experiencia no fue tan placentera ya que el auto que elegí no se adaptaba a mis necesidades. Me comuniqué con la mejor vendedora del concesionario, la más conocedora, profesional, amable y paciente, la Srta. Janyll Henriquez, y ella, junto al gran equipo conformado por el gerente general Sr. Luis Gutiérrez, el director de ventas Sr. Daniel Baster, los gerentes de ventas Sr. Oliver Ortiz y Sr. Ira Jones y el gerente de finanzas Sr. Albert Torres logré salir del concesionario con gran satisfacción. Cuando desee un automóvil Mercedes Benz, no dude en visitar el concesionario Mercedes Benz de Cutler Bay. Los recomiendo altamente. More

Very professional staff, very friendly and knowledgeable. Always available for questions or concerns. Dealership always looks impecable with a great selection of MB products. Always available for questions or concerns. Dealership always looks impecable with a great selection of MB products. More

My family & I have been with mercedes benz of cutler bay over 10+ years. Professional, welcoming, they listen to your needs/concerns and never let you leave unhappy which is something I have appreciated thr over 10+ years. Professional, welcoming, they listen to your needs/concerns and never let you leave unhappy which is something I have appreciated throughout the years. There is no dealer like mercedes benz, the attention to detail, the service, absolutely everything is amazing! Mr. Ortiz is the best!!! More

I purchased and get my car serviced here and I absolutely love their work here love their work here More

excellent attention and personalized . Very good recommendations and security, good choice to do good business. Very good recommendations and security, good choice to do good business. More