Mercedes-Benz of Cutler Bay

Jesus Fuenmayor did a great job as Service Advisor. He delivered the car serviced and cleaned as promised within the promised time. he is professional and straight forward. A pleasure to work with. He delivered the car serviced and cleaned as promised within the promised time. he is professional and straight forward. A pleasure to work with. People at MB Cutler Bay are all friendly and helpful. I watched multiple friendly interactions between staff and customers in the waiting rooms and in the showroom. People are customer focused. Good to see. More

Attention to detail. Sales and service individuals are professionals. Great experience dropping and picking up the vehicle while in service. Sales and service individuals are professionals. Great experience dropping and picking up the vehicle while in service. More

I had an outstanding experience at Mercedes-Benz of Cutler Bay, thanks to the exceptional service provided by Fernando Ramos. From start to finish, he was professional, knowledgeable, and truly dedicat Cutler Bay, thanks to the exceptional service provided by Fernando Ramos. From start to finish, he was professional, knowledgeable, and truly dedicated to ensuring a seamless experience. He took the time to address all my concerns, provided clear explanations, and ensured my vehicle was serviced efficiently. His attention to detail and commitment to customer satisfaction made all the difference. I highly recommend Fernando Ramos to anyone looking for top-tier service at Mercedes-Benz of Cutler Bay. Thank you for your professionalism and excellent customer care! More

The staff is friendly, professional and polite. My service representative Jose Henrique is always very nice, professional and accommodating. My service experience over the years has been great. My service representative Jose Henrique is always very nice, professional and accommodating. My service experience over the years has been great. More

highly recommended! ! fast service..i will definitely go back in the future ,thank you!! especially my service adviser Keven Laplanta. ! fast service..i will definitely go back in the future ,thank you!! especially my service adviser Keven Laplanta. More

Had a great experience with how Oliver attended me. Very professional and knowledgeable. Would definitely recommend anyone who is looking for a Mercedes to come to this dealership. Very professional and knowledgeable. Would definitely recommend anyone who is looking for a Mercedes to come to this dealership. More

My recent experience at Mercedes-Benz, particularly with Oliver Ortiz, was nothing short of exceptional. From the moment I stepped onto the showroom floor, Oliver's professionalism and genuine enthusiasm we Oliver Ortiz, was nothing short of exceptional. From the moment I stepped onto the showroom floor, Oliver's professionalism and genuine enthusiasm were evident. He wasn't just trying to make a sale; he was dedicated to ensuring I found the perfect Mercedes-Benz to match my needs and preferences. I highly recommend seeking out Oliver Ortiz. His professionalism, expertise, and genuine care for his customers make him an outstanding representative of the Mercedes-Benz brand. rgds Hector Jimenez More

“Exceptional service, prompt and professional—my Mercedes runs flawlessly. Highly recommend!” “Outstanding Mercedes-Benz service—expert staff, quick turnaround, and my car performs like new. Highly satisfie runs flawlessly. Highly recommend!” “Outstanding Mercedes-Benz service—expert staff, quick turnaround, and my car performs like new. Highly satisfied!” More

Jose Henriquez was great, and the entire team was very welcoming and accommodating. Love the video of the multi-point inspection. Also, very helpful in educating me on some features. welcoming and accommodating. Love the video of the multi-point inspection. Also, very helpful in educating me on some features. More