Mercedes-Benz of Covington

From the time I made my first inquiry my customer service began.. This purchase was the best by far. Walking into this dealership felt very welcoming. Everyone I worked with made my experience worth while. began.. This purchase was the best by far. Walking into this dealership felt very welcoming. Everyone I worked with made my experience worth while. From Sales to Finance everything flowed very easy. Paperwork was ready for me to sign, car ready for pick-up, and a tutorial on my new vehicle was completed before I pulled off all in 1 1/2 hours top. Thanks guys! More

Buying a car is usually a painful experience but Mercedes of Covington made the process easy! Lynn was exceptional. We love our new vehicle. Thanks for making it such a wonderful experience. of Covington made the process easy! Lynn was exceptional. We love our new vehicle. Thanks for making it such a wonderful experience. More

Excellent service. Very helpful and cooperative staff. Thorough explanations of features and perks. Thank you to Mr. Eberts for his hospitality and attention to detail. Thorough explanations of features and perks. Thank you to Mr. Eberts for his hospitality and attention to detail. More

As I picked up my license plate and Logan was so helpful exsplaining all the questions I had about the functions while I was driving. exsplaining all the questions I had about the functions while I was driving. More

Mr. Chris Dubuisson, Mercedes Benz Salesman, Rockstar, Extraordinaire, played a major role in our decision to purchase our S560 from Mercedes Benz Covington. We went to MB Cov that Saturday morning to "ju Extraordinaire, played a major role in our decision to purchase our S560 from Mercedes Benz Covington. We went to MB Cov that Saturday morning to "just look" at the AMG E 53, then surprisingly, looked at and drove the S450. BUT, before the day's end, we had agreed with Chris to purchase a S560 ! Immediately after meeting Chris, my husband and I were both comfortable and pleased to work with him. We were impressed with his detailed knowledge of each car's functions and features, his witty charm, and most importantly, Chris was genuinely concerned about finding the exact car that I wanted at the best price for us. He truly worked hard for this S560 sale and he contributed greatly to ensuring an enjoyable buying experience for us. He is not only excellent at what he does, he seems to truly enjoy his work. Mercedes Benz of Covington and MBUSA are very fortunate to have Mr. Chris Dubuisson representing the MBUSA team. More

Jerry was the best He took time to show us everything and explained everything to us Jerry made our experience memorable and we have been Cadillac owners for 35 years mostly because we had great sales and explained everything to us Jerry made our experience memorable and we have been Cadillac owners for 35 years mostly because we had great sales and service people to deal with. Jerry has won us over and we will be M-B owners from now on. More

Jerry was amazing. I’m 81 years old and he patiently went over all the options and features of my GLS. He even installed the Mercedes Me Connect app on my phone. I highly recommend Jerry Eberts at Mercedes over all the options and features of my GLS. He even installed the Mercedes Me Connect app on my phone. I highly recommend Jerry Eberts at Mercedes Benz of Covington. More

By far the best car buying experience of my life. Jerry was amazing with zero pressure to purchase and extremely knowledgeable about the product. Finance was a very simple process and management was very t was amazing with zero pressure to purchase and extremely knowledgeable about the product. Finance was a very simple process and management was very thoughtful. Great customer follow up after the sale and everything that was promised was actually completed. Overall outstanding customer experience and I would highly recommend Jerry and Mercedes Benz of Covington. More

First time purchasing from MB of Covington and would definitely recommend! Everyone was friendly, helpful and willing to work with us to make sure we were happy! Jerry was great at communicating and fol definitely recommend! Everyone was friendly, helpful and willing to work with us to make sure we were happy! Jerry was great at communicating and following up to make sure our first week with the car went well! More

From start to finish... my experience was top notch! Lynn made me feel safe, comfortable and informed. Jennifer and Alan were great as well. Everyone went above and beyond to make my first Mercedes purchase made me feel safe, comfortable and informed. Jennifer and Alan were great as well. Everyone went above and beyond to make my first Mercedes purchase experience AMAZING. More