
Mercedes-Benz of Covington
Covington, LA
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Well-run dealership. Alan was very helpful and patient with us in the buying process. Hope service and post-sale goes as smoothly. Alan was very helpful and patient with us in the buying process. Hope service and post-sale goes as smoothly. More
Excellent experience with Alan. He is highly knowledgeable and experienced with the Mercedes product line. He was able to order the car I wanted and he showed me all the features of He is highly knowledgeable and experienced with the Mercedes product line. He was able to order the car I wanted and he showed me all the features of the car. More
When your sales rep (Chris) takes your call on a holiday weekend then comes to your house (convertible roof stuck) to help, then has a maintenance tech (Thomas) come too...and they call the master tech (Jam weekend then comes to your house (convertible roof stuck) to help, then has a maintenance tech (Thomas) come too...and they call the master tech (Jamaal) who walks them through the problem by phone...you know your dealer has your back. More
Great experience. Patrick and Don were great. Retuned a few days later for more in depth instructions. Patrick is knowledgeable and patient. Thanks again. Patrick and Don were great. Retuned a few days later for more in depth instructions. Patrick is knowledgeable and patient. Thanks again. More
We have nothing but great things to say about this dealership from the rep Jerry, to the manager Brett and also the financial guy Don. All were very professional, helpful and efficient. We definitely dealership from the rep Jerry, to the manager Brett and also the financial guy Don. All were very professional, helpful and efficient. We definitely recommend them and will be back in the future! More
Erica and Alan were consummate professionals in understanding my needs and delivered excellent customer service. When I met the General Manager, JK, I understood why. Attention to detail and outsta understanding my needs and delivered excellent customer service. When I met the General Manager, JK, I understood why. Attention to detail and outstanding communication made an enjoyable, seamless purchase. I highly recommend Mercedes Benz of Covington!!! More
Alan Snow and Patrick Breen were both amazing. They both made my car buying experience enjoyable and stress free. Patrick is very knowledgeable in the cars we drove. I previously owned a Mercedes They both made my car buying experience enjoyable and stress free. Patrick is very knowledgeable in the cars we drove. I previously owned a Mercedes Benz and I returned to Mercedes Benz of Covington bc the customer service there is absolutely top notch. Everyone is very courteous and go out of their way to make you comfortable while in the dealership. I appreciate the frequent updates on current promotions and discounts on regular maintenance. I will be a repeat customer for years to come! More