Mercedes-Benz of Covington

Everyone at MB Covington is always so professional and accommodating they make it fun to bring my car for service that I'm between service, I want to go visit and just say hello. Ty Creppel is my go to accommodating they make it fun to bring my car for service that I'm between service, I want to go visit and just say hello. Ty Creppel is my go to person and wow, what a great person! More

Sherry is the best! Helpful, friendly and keeps me informed. Great service by all staff. Helpful, friendly and keeps me informed. Great service by all staff. More

Sherry in service was timely and kept me informed each step. Great experience as always! step. Great experience as always! More

Sherry and the team provide exceptional service. She us by far the best service representative I have ever worked with! She us by far the best service representative I have ever worked with! More

I had an emergency with a flat tire on a Saturday afternoon. I was able to bring my car in and get a new tire put on it. The person who helped me with this was polite and kept me informed on the prog afternoon. I was able to bring my car in and get a new tire put on it. The person who helped me with this was polite and kept me informed on the progress. More

Seth made my buying experience so easy. He was very knowledgeable and gets a 10 out of 10! He was very knowledgeable and gets a 10 out of 10! More

Alan and Alex were the best. So patient and helpful with my decision on the perfect car for me. Thank you. So patient and helpful with my decision on the perfect car for me. Thank you. More

Sherry was very nice and helpful during my service appointment. I was very satisfied with my service. appointment. I was very satisfied with my service. More

Overall good experience, other than having to wait 2 weeks for a courtesy car. Sherrie, Angela and Ty were helpful and professional. I did experience a dead battery issue a few days after picking up my weeks for a courtesy car. Sherrie, Angela and Ty were helpful and professional. I did experience a dead battery issue a few days after picking up my sedan, but was 6 years old so bought a new one. May have been unrelated to having it in the shop. More

Always a pleasant and easy service experience. Would 100% recommend to anyone. Always provides a loaner Would 100% recommend to anyone. Always provides a loaner More