Mercedes-Benz of Coral Gables - Service Center

The staff at Mercedes Benz of Coral Gables went above and beyond to ensure that I had a pleasant experience. From the friendly greeting to the thorough explanation of the services offered, I felt well taken beyond to ensure that I had a pleasant experience. From the friendly greeting to the thorough explanation of the services offered, I felt well taken care of throughout my visit. The attention to detail and exceptional customer service truly made a difference in my overall satisfaction with the dealership. I would highly recommend this dealership to anyone in need of automotive services. More

trustworthy and honest dealership, which not all Mercedes dealers can say the same! they work on both my older mercedes and always take care of me on pricing and service is impeccable! Thanks Nick S! dealers can say the same! they work on both my older mercedes and always take care of me on pricing and service is impeccable! Thanks Nick S! More

Very Happy with this Dealer for over 40 years. Keep it up. I highly recommend this Dealership. Keep it up. I highly recommend this Dealership. More

Excellent customer service, Naibi Bermudez kept me informed on a daily basis about the status of my car. The technician also did a pretty good job, as the issue with the car is gone and last but not informed on a daily basis about the status of my car. The technician also did a pretty good job, as the issue with the car is gone and last but not least, the guys that washed the car also did an excellent job too. I'm a happy camper with the excellent service at this dealer. More

Dear Mercedes-Benz Management, I am writing to formally recognize the outstanding service provided by one of your exemplary service agents, Naibi Bermudez She consistently goes above and beyond, m formally recognize the outstanding service provided by one of your exemplary service agents, Naibi Bermudez She consistently goes above and beyond, managing every detail with precision and ensuring that clients receive top-tier service. Her professionalism and proactive approach have been invaluable, allowing her to address client needs efficiently and effectively. It is no surprise that her dedication has greatly impressed even the most discerning clients, such as executives at City National Bank, who have expressed their satisfaction and confidence in her work. Nabi's exceptional service reflects the high standards that Mercedes-Benz is known for, and her efforts contribute to the company’s esteemed reputation. Her ability to deliver seamless and attentive service is truly commendable, and I have no doubt that her continued dedication will further enhance client trust and loyalty. I strongly believe that her contributions deserve recognition and appreciation from the management team. Thank you for considering this acknowledgment. Best regards, Ian Skinner Executive Security Specialist City National Bank More

The service is excellent and they have a great staff. They are very organize and quite efficient. They are very organize and quite efficient. More

Mercedes - Benz of Coral Gables, truly sets the standard for excellence in auto repair services. I’m very happy with the work done on my car and highly recommend it to everyone. Thanks Roberto Cabanas, you for excellence in auto repair services. I’m very happy with the work done on my car and highly recommend it to everyone. Thanks Roberto Cabanas, you are very helpful and professional !!! More

Rosie Ruiz has been my Service Advisor for many years. She is a great and dedicated person that knows her job well and applies her knowledge to help her clients. On a more personal level, she always gre She is a great and dedicated person that knows her job well and applies her knowledge to help her clients. On a more personal level, she always greets you with a smile and a wonderful attitude. I trust her completely and heed her advice on anything related to my vehicle. Kudos to her and the whole Service Department. Thanks, One Happy Customer More

Rosie was the best yesterday! Will never do my maintenance anywhere else :) the entire team at Mercedes Coral Gables left me very impressed. Thank you! Will never do my maintenance anywhere else :) the entire team at Mercedes Coral Gables left me very impressed. Thank you! More

Alexander Obando, is fantastic service advisor, he gave us premier service and took great care of us during our visit! The Coral Gables location is always top notch and takes great care of their clients us premier service and took great care of us during our visit! The Coral Gables location is always top notch and takes great care of their clients and their safety! More