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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,495 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,495 reviews

April 10, 2022

My service advisor Rosie gives us prompt and exceptional service always. The car was serviced within 1 day of requiring repairs. More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for Rosie and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

April 09, 2022

Fernando went out of his way to see that we were satisfied. I misunderstood one aspect and was not, at that point, a happy customer. However, Fernando calmly took the heat and turned it into a mutua More

by info
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

April 07, 2022

Marcos Gonzalez is one of a kind! He is not only kind but efficient and honest with his service. Thank you, Roberto Santamarina More

by morphelife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Mercedes-Benz of Coral Gables responded

Robert, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Marcos met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

April 06, 2022

Pleasure to be at your dealership. the initial reception at the gate is vey professional. More

by Clrizk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

April 06, 2022

Flo was a pleasure to work with. Extremely knowledgeable and attentive to every detail. Great follow up as my car was ordered and I had to wait 5 months. Flo was consistently updatin More

by msbsobe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leandro Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Florian (Flo) Grandi
Apr 06, 2022 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

April 05, 2022

Excellent service. Florian is fantastic - the best salesman I've encountered. He is very attentive and professional. More

by Geraldine21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
Apr 06, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

April 03, 2022

Excellent Service! ! Freddy Espinosa and all the maintenance team at Mercedes Benz of Coral Gables are very professional, attentive, and efficient. I had a very good exp More

by Masy0429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Freddy and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

March 30, 2022

Tony consistently gives great service. He truly is a professional in everything he does. Represents your company very well. More

by RFO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Mar 30, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

March 27, 2022

Excellent service , love to have a Mercedes loner ,very convenient to my house and work More

by raquel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Aldo and our team here at Mercedes-Benz of Coral Gables are glad to have you as a customer. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

March 26, 2022

Everyone seems intent on doing the best for the customer. My Service Consultant, Mr. Valentin Sanchez, is very knowledgeable and anticipates needs. He did a superb job in solving my needs with an older car. More

by alancampbell25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Mercedes-Benz of Coral Gables responded

Alan, Thank you for taking the time to share your feedback with us. Valentin and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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