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Mercedes-Benz of Coral Gables

Coral Gables, FL

Overview
Employees
Reviews
Vehicles
4.9
4,495 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,495 reviews

April 19, 2022

They ordered a new headliner for my convertible and did a great job installing and giving me a loaner in the interim More

by gcohen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2022 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

April 17, 2022

Excelente la atención , los recomiendo 100% , feliz con mi compra , no los cambio por ninguno ☺️ More

by Arassay33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
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Apr 18, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

April 16, 2022

I want to say thanks to Dayron Nieblas, a very professional salesman, he knew how to understand and help me in my search for the car for my son, we are very happy with the purchase of the E300. More

by yaneya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dairon Niebla
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Apr 18, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations to your son on his new E300! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

April 16, 2022

Extremely disappointing he did not get back to me. I definitely wouldn’t buy a car from this dealership or this person! I’ll take my business elsewhere! More

by rabbitako
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Florian (Flo) Grandi
Report | Print
Apr 29, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for providing this feedback, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

April 15, 2022

Great Customer Service from every single employee that get to interact with, quick and professional! More

by Jrabionet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

April 13, 2022

Fast, friendly, professional service in a clean and relaxing atmosphere. Always pleased to have to deal with them. More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
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Apr 13, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

April 12, 2022

I just completed my 9th purchase of a new car from this agency. I have used the same salesman over the years, Robert Corso. Both the Agency and Mr Corso do an excellent job More

by gwmccleary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Corso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosa Soriano Gomez
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Apr 13, 2022 -

Mercedes-Benz of Coral Gables responded

It's great to hear thatRobert was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

Apr 13, 2022 -

gwmccleary responded

In these challenging times, you should be proud of your staff.

April 12, 2022

Excellent service from selection process to delivery. From sales to finance. Would definitely recommend to anyone looking for a new Benz More

by Joelgonz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Corso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Delgado, Ray Blanco, Rosa Soriano Gomez
Report | Print
Apr 13, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for choosing Mercedes-Benz of Coral Gables! Congrats on your new purchase, and let us know if we can be of any more assistance! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

April 10, 2022

Fast professional and efficient. Went out of their way to accommodate me with a loaner. More

by Jcosmides
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

April 10, 2022

Ricardo Martinez was a pleasure to work with. His follow up and follow through is outstanding. I would highly recommend him to anyone looking to purchase a vehicle. I will purchase another vehicl More

by Csilva845
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Diez-Rivas, Ricardo Martinez
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Apr 10, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ricardo and Francisco, and we look forward to working with you again. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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