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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,495 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,495 reviews

May 12, 2022

Excellent care and professional service from the Mercedes Benz Coral Gables team, especially Florian Grandi's sales representative, a special human being, we will always return!!! More

by mayteaguileraad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi, Rosa Soriano Gomez
May 12, 2022 -

mayteaguileraad responded

Excellent care and professional service from the Mercedes Benz Coral Gables team, especially Florian Grandi's sales representative, a wonderful human being, we will always come back!!!.

May 12, 2022

Robert Corso was absolutely patient and very helpful in choosing our new car. We will buy in the future from him.Thank you very much More

by mvarela01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Corso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Mercedes-Benz of Coral Gables responded

Congratulations on your new vehicle! We are so glad that Robert had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

May 12, 2022

Freddy Espinoza was very accommodating and took good care of the service needs. He is very responsive More

by Josesardi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Freddy Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Freddie here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

May 12, 2022

I had no appt. , but had a tire issue. My Service Manager, Tony, took care of me, arranged for a loaner and calmed me down. Every person I encountered was polite. Th More

by Kcmccammon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
May 13, 2022 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Tony here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

May 11, 2022

Excellent service. Quick and efficient turnaround. Appreciated the ride to/from home as well. Great team at MBCG! More

by etnat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

May 11, 2022

Dealt with Mr. Alvarez and it was a pleasure dealing with him. He treated me like I was the only customer and really had a nice experience. glad to see that the sta More

by Nane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
May 12, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

May 05, 2022

I consider this dealership to be Excellent, Competent, Fair, and Reasonable Based on past experiences with the competition I would never contact the nearest competition or recommend. More

by allansz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Llorena Hernandez
May 06, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

May 03, 2022

Andrea solved our problem in minutes! We were so pleased with her service and thankful we didn’t have to spend unnecessary time waiting for a new key! We were so pleased with our experien More

by e95hayden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
May 04, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for your review and kind words for Andrea! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

May 02, 2022

Excellent service in ALL aspects of the service. Thank you for doing such a good job More

by rsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

May 01, 2022

Superior service. Valentine Sanchez my service advisor of over 12 years made the process easy. He made me aware of all the issues and resolved each of them. More

by Mismia42
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorena Renteria-Hernandez
May 02, 2022 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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