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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,494 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,494 reviews
March 12, 2010
Over the last 15 years I have gotten vehicles from this dealership. I have always had the most excellent service and buying/leasing new and pre-owned experiences. Professional and courteous are qualities t dealership. I have always had the most excellent service and buying/leasing new and pre-owned experiences. Professional and courteous are qualities that all of the staff possess. I have sent many a friend there as well. I feel perfectly confident recommending Bill Ussery - Mercedes Benz of Coral Gables to those in the market for a new high quality vehicle. More
by MercedesLvr
Employees Worked With
Nicole Waters
March 11, 2010
This is my seventh Mbenz purchased from this dealer with a remarkable attitude for excellent services in the delivery of my vehicles. Going back to 1987 over the years I experienced excellence in providing a remarkable attitude for excellent services in the delivery of my vehicles. Going back to 1987 over the years I experienced excellence in providing me with my choice of auto showing to be competetive in pricing. More
by delgkid
Employees Worked With
jorge quevedo
October 13, 2006
I've had my 2003 SL55 serviced at Bill Ussery Motors 3 times. First time, I went top pick up the car and half the repairs were not completed including a leather repair that I paid for. I brought the ca times. First time, I went top pick up the car and half the repairs were not completed including a leather repair that I paid for. I brought the car to Mercedes Benz of Fort Lauderdale and they were able to quickly fix everything that Bill Ussery left broken. Second time, tried to charge me almost $175 for new windshield wipers that were quoted to me at $59. Didn't return calls, took forever, to fix car, and refused to give me a loaner car until I threw a fit. Third time, they lost my appointment in their computer and tried to send me away even though the problem with my car was a fuel pump that had broken off and was floating/banging around inside my fuel tank. When they did actually try to fix the car, and I went to pick it up after more than a week, they drove it out of the service garage and the car began to gush fuel all over the ground in front of me. A week later my car seemed to be back in one piece, but I’ve got several new rattles to remind me of Bill Ussery Motors whenever I drive my car. Note: Service representative Ariel always did a good job trying to smooth things over. I guess he has lots of practice. More
by poolc
November 27, 2003
I would not buy a toy car from this dealership. On first visit they could not talk with me for an hour. On second visit with an appointment and a car loosely on order they could not see me at all. Walked ou visit they could not talk with me for an hour. On second visit with an appointment and a car loosely on order they could not see me at all. Walked out and bought a Lexus instead. They never even called to ask why I did not complete my order. In addition to everything else, when your car is being serviced you don’t get a Mercedes to drive. You get a little rent a car instead. Who would be happy with that? Anyway, I guess they did me a favor. Mercedes cars now seem to have lots of problems. More
by vanmartin
