
Mercedes-Benz of Coral Gables
Coral Gables, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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No words to describe the quality of people you have working at the Service Dept. of Merceds Benz Coral Gables... I showed up on 06/19/2010 @ 11:00am to fix a Flat Tire, had to wait 15min.until I went working at the Service Dept. of Merceds Benz Coral Gables... I showed up on 06/19/2010 @ 11:00am to fix a Flat Tire, had to wait 15min.until I went inside to ask for help, since there was NO ONE outside...finally left the car for service, they called me @ 1:30pm to let me know that they were working on the tire and that they will be calling me again to let me know when the car was ready. I had to call @ 3:45pm, so they can tell me that the car was ready, and that I had 15min. to go pick it up, otherwise, the car will have to stay until Moday morning... Spoke with the Cashier to see if I could pay the balance over the phone, while my husband had already left to pick up the car and got there at 4:05pm. Never in my entire life I have experience this type of mediocrity and burocracy from a private company. As I was speaking with 'Guido' and explaining to him that this was unacceptable, he tranferred me to speak with the Service Manager, which conviniently happened to be out of the office for the weekend, so I was getting his voicemail... This will the the LAST TIME I take my car for service to this location, completely unacceptable to deal with this issue over a FLAT TIRE REPAIR!! Not to mention, that I had left some presents in my car that I needed for this coming Father's Day, so basically this scenario had ruined the event for the entire family!!! I will make sure to spread the word about this issue to every single person I know that owns a Mercedes Benz, so they can opt to choose another service location. I honestly thought that I was dealing with the quality of service that this type of car maker deserves!!! More
I had a surprising experience with Peter Warwar. I was I had a surprising experience with Peter Warwar. I was referd by a friend who told me Peter was the best. I took it on face value but didn't really t I had a surprising experience with Peter Warwar. I was referd by a friend who told me Peter was the best. I took it on face value but didn't really think he was much different from other car salesmen. I found out he was in a class all by himself a true gentlemen. I kept waiting for something to go wrong but it just was the smoothest experience my wife and I ever had purchasing a car. Peter handled the entire Transaction flawlessly and was so facilitating to all our requests he never said "no" to anything. It was a pleasure to purchase our pre own Designo S550 from Peter and Mercedes Benz Coral Gables, the former Bill Ussery Motor. Thanks especially to Susie Sastre who always greeted us with a smile and always made us the best cuban coffee. But the best experience didn't finish yet. Peter even had our present S63 detailed while we waited to take delivery of our new car. More
Our agent was great. He found us what we were looking for and help us negotiate a great price. However, paperwork was not all handled properly and the dealership tried to nickel and dime us with extra charge and help us negotiate a great price. However, paperwork was not all handled properly and the dealership tried to nickel and dime us with extra charges long after the deal was done. It has taken over 2 months to get the registration (hasn't arrived yet) after far too many phone calls and excuses. The car was delivered missing 2 trim pieces. We got a lot of excuses and finally we were told they don't make pieces to go into the holes. I found the trim pieces at another dealership. The windshield wipers skipped badly and were replaced but not checked-they still skip badly and we waited over an hour to have the wipers replaced. Our agent has left the dealership and probably for the best. I do recommend the agent but can not recommend the dealership. We have found another dealership closer to home that has been very helpful (the same dealership that was able to find the trim pieces that were missing) More
Words cannot truly express the amazing experience I had when buying my Mercedes Ml 550 from Mercedes of Coral Gables. I had the great pleasure of purchasing my Mercedes from Peter Warwar. Peters personal when buying my Mercedes Ml 550 from Mercedes of Coral Gables. I had the great pleasure of purchasing my Mercedes from Peter Warwar. Peters personality, professionalism, and knowledge was phenomenal. He exceeded my expectations of the car buying experience and did everything he possibly could to make my experience stress free and enjoyable! Mr.Warwar possesses every attribute of a true professional. Peter and his dynamic team treated me as though I was a dear friend. It was such a smooth transition from start to finish! Phillip was knowledgeable and very patient with me when providing technical training on the features of my Mercedes, making sure I knew every feature inside and out! Henry Diaz was extremely thorough and helpful on the financial side. They were all so kind and tremendously helpful with even switching my Insurance over for me! The synergy that this team exemplifies is superb. I have always owned a BMW. However, now I will be part of the Coral Gables Mercedes Family and Team Warwar for life! It is an absolute delight to recommend Peter Warwar and the ENTIRE Mercedes of Coral Gables Team to anyone who is even considering purchasing a car. I simply cannot thank enough, to all of those involved who assisted me in making this purchase. More
Overall, I was very satisfied with the experience. My wife contacted Peter Warwar first. After getting all the information re price, terms etc., I contacted him again. We met and saw a number of cars. wife contacted Peter Warwar first. After getting all the information re price, terms etc., I contacted him again. We met and saw a number of cars. Peter Warwar was very professional and he answered all our questions. More
Extremely easy to work with. I bought a fantastic car (2007 E63) from Peter without even seeing it in person. The CPO badge was all I needed to see. The finance team was honest and accomodating. I hig (2007 E63) from Peter without even seeing it in person. The CPO badge was all I needed to see. The finance team was honest and accomodating. I highly recommend the brand (this is my first Mercedes Benz), the dealership, and Peter as a consultant. More
I wanted to say THANK YOU to Mr. Peter Warwar and the great team that work together at Mercedes Benz of Coral Gables. I just purchased a new GL550 and Mr. Warwar was extremely kind, respectful and a tru great team that work together at Mercedes Benz of Coral Gables. I just purchased a new GL550 and Mr. Warwar was extremely kind, respectful and a true gentleman. His efficiency from start to finish was streamline. I loved the way I was treated from entering into the dealership, picking out my new vehicle and driving away in it. I highly recommend Mr. Warwar and Mercedes Benz of Coral Gables to everyone! His hard work, friendliness and efficiency did not go unnoticed. My family and I will be back in the future to purchase from this dealership and Mr. Warwar. Did I mention that I got it for a great price too?! More
My experience with Peter Warwar was fantastic from the beginning. I told him my wish list for a G550 and he produced the car for me within days. He was informative, friendly and easy to work with. His f beginning. I told him my wish list for a G550 and he produced the car for me within days. He was informative, friendly and easy to work with. His follow-up care was excellent, right down to calling my insurance company to switch over from my previous vehicle to the new one. I'd highly recommend Peter to any of my friends, family or collegues. He made the experience of purchasing a new car, easy and pleasurable! More
Prior to purchasing the vehicle, I did shop around. I visited this dealership a number of times as well as another mercedes-benz dealership in Miami.I did speak with various sales agents. In my openion, visited this dealership a number of times as well as another mercedes-benz dealership in Miami.I did speak with various sales agents. In my openion, Mr Warwar was the most attentive and caring of all. He was extremely professional and patient in his dealings with me.Therefore, even though I was thinking about waiting till next year before buying, I decided to buy now to reward Peter of his hard work and his patience. I highly recommend Peter to anyone who is in the market for a mercedes-benz. More
Edgar Basagoitia (at Bill Usury prenowned) was a true professional and once again made the car buying experience a pleasure. My family and I have bought MB with Edgar over the past few years and his know professional and once again made the car buying experience a pleasure. My family and I have bought MB with Edgar over the past few years and his knowledge, service and follow-up are first rate! If you are in the market for a preowned Mercedes, I recommend this dealership. More