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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,492 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,492 reviews
June 30, 2010
Peter was very helpful and even after the purchase has been in contact with me I would recomend anyone interested in purchasing a vehicle to ask for Peter Warwar. Also the dealership is very nice clean an been in contact with me I would recomend anyone interested in purchasing a vehicle to ask for Peter Warwar. Also the dealership is very nice clean and has a great atmosphere. In my eyes it is a hidden gem. More
by Mobenz
Employees Worked With
Peter warwar
June 24, 2010
In the past, I have purchased two new Mercedes automobiles from this dealership with an outstanding experience both times. This visit resulted in the purchase of a used C class in excellent condit automobiles from this dealership with an outstanding experience both times. This visit resulted in the purchase of a used C class in excellent condition for my wife. The salesperson, Peter Warwar, was a pleasure to deal with. He was highly knowledgable, friendly, and took care of all of the details perfectly. He has followed up with us to make sure that everything is going well with the car. Not only will recommend this marque, dealership and salesperson to my friends, I will certainly return if I have need for another automobile. More
by younkin
Employees Worked With
Peter Warwar
June 23, 2010
I am giving this rating because I had a great experience w/ this dealership overall & w/ my sales person Phil Leite. It was a long distance purchase & Phil & the staff handled the details very quickly & eff w/ this dealership overall & w/ my sales person Phil Leite. It was a long distance purchase & Phil & the staff handled the details very quickly & efficiently prior to my flying to Miami. Phil picked me up from the airport, showed me my car in detail & let me drive it before we did paperwork. The car was perfectly detailed & all CPO maintenance had been done to perfection. The paperwork was organized & ready to go when I got there so it only took a few minutes to complete the transaction. I toured the dealership & it's a very impressive place. Every person I met on staff was friendly & courteous. Phil & I had a nice lunch & then I began my 1100 mile journey in my beautiful 2007 S65. It was a great experience & I hgihly recommend Mercedes benz of Coral Gables. More
by timhoward
Employees Worked With
Phillip Leite
June 22, 2010
THE SERVICE AT THIS DEALERSHIP HAS ALWAYS BEEN EXCELLENT. I DRIVE A C-CLASS AND THEY ALWAYS MAKE ME FEEL AS IF I DROVE AN S-CLASS. AS SOON AS YOU DRIVE UP I AM GREETED BY A PORTER OR A SERVICE REP. IN MY CAS I DRIVE A C-CLASS AND THEY ALWAYS MAKE ME FEEL AS IF I DROVE AN S-CLASS. AS SOON AS YOU DRIVE UP I AM GREETED BY A PORTER OR A SERVICE REP. IN MY CASE MR SANCHEZ USUALLY SEES ME ARRIVE OR IS EXPECTING ME. AT THIS POINT THE REST IS EASY!! BY THE WAY I ALWAYS GO IN TO THE WAITING LOUNGE FOR A FREE FRESHLY BREWED CUP COFFEE FROM A GREAT LITTLE MACHINE WHICH IS BETTER THAN STARBUCKS. More
by JRAMOS
Employees Worked With
VALENTIN SANCHEZ
June 19, 2010
No words to describe the quality of people you have working at the Service Dept. of Merceds Benz Coral Gables... I showed up on 06/19/2010 @ 11:00am to fix a Flat Tire, had to wait 15min.until I went working at the Service Dept. of Merceds Benz Coral Gables... I showed up on 06/19/2010 @ 11:00am to fix a Flat Tire, had to wait 15min.until I went inside to ask for help, since there was NO ONE outside...finally left the car for service, they called me @ 1:30pm to let me know that they were working on the tire and that they will be calling me again to let me know when the car was ready. I had to call @ 3:45pm, so they can tell me that the car was ready, and that I had 15min. to go pick it up, otherwise, the car will have to stay until Moday morning... Spoke with the Cashier to see if I could pay the balance over the phone, while my husband had already left to pick up the car and got there at 4:05pm. Never in my entire life I have experience this type of mediocrity and burocracy from a private company. As I was speaking with 'Guido' and explaining to him that this was unacceptable, he tranferred me to speak with the Service Manager, which conviniently happened to be out of the office for the weekend, so I was getting his voicemail... This will the the LAST TIME I take my car for service to this location, completely unacceptable to deal with this issue over a FLAT TIRE REPAIR!! Not to mention, that I had left some presents in my car that I needed for this coming Father's Day, so basically this scenario had ruined the event for the entire family!!! I will make sure to spread the word about this issue to every single person I know that owns a Mercedes Benz, so they can opt to choose another service location. I honestly thought that I was dealing with the quality of service that this type of car maker deserves!!! More
by asemeraro
Employees Worked With
Guido & Cashier
June 14, 2010
I had a surprising experience with Peter Warwar. I was I had a surprising experience with Peter Warwar. I was referd by a friend who told me Peter was the best. I took it on face value but didn't really t I had a surprising experience with Peter Warwar. I was referd by a friend who told me Peter was the best. I took it on face value but didn't really think he was much different from other car salesmen. I found out he was in a class all by himself a true gentlemen. I kept waiting for something to go wrong but it just was the smoothest experience my wife and I ever had purchasing a car. Peter handled the entire Transaction flawlessly and was so facilitating to all our requests he never said "no" to anything. It was a pleasure to purchase our pre own Designo S550 from Peter and Mercedes Benz Coral Gables, the former Bill Ussery Motor. Thanks especially to Susie Sastre who always greeted us with a smile and always made us the best cuban coffee. But the best experience didn't finish yet. Peter even had our present S63 detailed while we waited to take delivery of our new car. More
by carlos10
Employees Worked With
Peter Warwar
June 10, 2010
Our agent was great. He found us what we were looking for and help us negotiate a great price. However, paperwork was not all handled properly and the dealership tried to nickel and dime us with extra charge and help us negotiate a great price. However, paperwork was not all handled properly and the dealership tried to nickel and dime us with extra charges long after the deal was done. It has taken over 2 months to get the registration (hasn't arrived yet) after far too many phone calls and excuses. The car was delivered missing 2 trim pieces. We got a lot of excuses and finally we were told they don't make pieces to go into the holes. I found the trim pieces at another dealership. The windshield wipers skipped badly and were replaced but not checked-they still skip badly and we waited over an hour to have the wipers replaced. Our agent has left the dealership and probably for the best. I do recommend the agent but can not recommend the dealership. We have found another dealership closer to home that has been very helpful (the same dealership that was able to find the trim pieces that were missing) More
by divingdave
Employees Worked With
Manual Karp
June 09, 2010
Words cannot truly express the amazing experience I had when buying my Mercedes Ml 550 from Mercedes of Coral Gables. I had the great pleasure of purchasing my Mercedes from Peter Warwar. Peters personal when buying my Mercedes Ml 550 from Mercedes of Coral Gables. I had the great pleasure of purchasing my Mercedes from Peter Warwar. Peters personality, professionalism, and knowledge was phenomenal. He exceeded my expectations of the car buying experience and did everything he possibly could to make my experience stress free and enjoyable! Mr.Warwar possesses every attribute of a true professional. Peter and his dynamic team treated me as though I was a dear friend. It was such a smooth transition from start to finish! Phillip was knowledgeable and very patient with me when providing technical training on the features of my Mercedes, making sure I knew every feature inside and out! Henry Diaz was extremely thorough and helpful on the financial side. They were all so kind and tremendously helpful with even switching my Insurance over for me! The synergy that this team exemplifies is superb. I have always owned a BMW. However, now I will be part of the Coral Gables Mercedes Family and Team Warwar for life! It is an absolute delight to recommend Peter Warwar and the ENTIRE Mercedes of Coral Gables Team to anyone who is even considering purchasing a car. I simply cannot thank enough, to all of those involved who assisted me in making this purchase. More
by prepk
Employees Worked With
Peter Warwar
June 03, 2010
Overall, I was very satisfied with the experience. My wife contacted Peter Warwar first. After getting all the information re price, terms etc., I contacted him again. We met and saw a number of cars. wife contacted Peter Warwar first. After getting all the information re price, terms etc., I contacted him again. We met and saw a number of cars. Peter Warwar was very professional and he answered all our questions. More
by airan01
Employees Worked With
Peter Warwar
June 03, 2010
Extremely easy to work with. I bought a fantastic car (2007 E63) from Peter without even seeing it in person. The CPO badge was all I needed to see. The finance team was honest and accomodating. I hig (2007 E63) from Peter without even seeing it in person. The CPO badge was all I needed to see. The finance team was honest and accomodating. I highly recommend the brand (this is my first Mercedes Benz), the dealership, and Peter as a consultant. More
by willewers
Employees Worked With
Peter Warwar
