Mercedes-Benz of Coral Gables

I would like to take a moment to commend the service staff at Bill Ussery (Coral Gables) Mercedes Benz. I had my car towed in due to a bad fuel control computer. Bottom line Richie and Lorena made sure staff at Bill Ussery (Coral Gables) Mercedes Benz. I had my car towed in due to a bad fuel control computer. Bottom line Richie and Lorena made sure that Mercedes Benz USA took care of replacing the part given that it was a defective component. They saved me $2800! The result... Mercedes Benz Coral Gables has a loyal customer for life. In about 1 year when I am ready to upgrade my 2006 c230, I will be doing it at Mercedes Benz Coral Gables. When I have my Service B, my oil change, my transmission service at 39k, they will all be done at Mercedes Benz Coral Gables. Richie and his team will make back much more than they helped save me not only with my commitment to them but also two of my family members that also own Mercedes Benz'. All I can say is that with people like Richie and his team providing service, no other dealership or car maker can beat a Mercedes! Thanks again to all and I am looking forward to coming back in about 7k miles for my Service B and transmission service. Well worth every penny! More

From the moment I called the dealership, throughout the entire buying process, and right up until the time I drove off the lot, Peter and his Mercedes family were top notch: ethical, professional, and cou entire buying process, and right up until the time I drove off the lot, Peter and his Mercedes family were top notch: ethical, professional, and courteous. Even after the deal was done and I had the car, Peter stayed well after hours to assist me with the blue tooth and navagation operation. This dealership stood way out from the rest I have been to in South Florida while I was looking for a car as being the absolute best. And my new complimentary Mercedes cap goes off to Peter for doing such a great job. Thank you Eric Volz More

very kind attention, Ana Gssson is a very nice saleperson, the service was really quick, they gave me a shuttle to come home and to return to de dealer. I am very happy with mercedes benz, the glk saleperson, the service was really quick, they gave me a shuttle to come home and to return to de dealer. I am very happy with mercedes benz, the glk 350 is a very good vehicule and the attention is perfect! More

The Agency goes out of its way to provide the customer with a 'seamless' experience... with courtesy, consideration and timeliness. I am pleased and impressed with their Sales and their Service, both. with a 'seamless' experience... with courtesy, consideration and timeliness. I am pleased and impressed with their Sales and their Service, both. I will remain a loyal customer as long as the service continues at this level. More

Peter made the deal work again on the E550 for my wife. Peter is the greatest salesman ever ( bar none). A job well done. We will recommend Bill Ussery and Peter Warwar to anyone interested in a Mercedes Peter is the greatest salesman ever ( bar none). A job well done. We will recommend Bill Ussery and Peter Warwar to anyone interested in a Mercedes Benz. Peter made sure we got exactly what we wanted and more. My son is now negotiating the purchase of a C63 and with Peter it is going to happen. More

I went to this dealership for service on my Mercedes R25. Their staff was quick, friendly and efficient. I got professional and A+ service. They made the process quick and simple. I even had my car waiti Their staff was quick, friendly and efficient. I got professional and A+ service. They made the process quick and simple. I even had my car waiting for me when I picked it up! I would recommend this dealership for service. More

Leidys was so nice and quick. She was very helpful and kind. I would most definetly return to her with any problem I had. She was wonderful! I also liked the complementary cookies and water bottles. I als kind. I would most definetly return to her with any problem I had. She was wonderful! I also liked the complementary cookies and water bottles. I also liked how quick the complementary shuttle was. My car was returned to me quickly. Very happy with my experience. More

I bought my MB in Connecticut, and although I always received satisfactory service while in CT, the Coral Gables service experience has been above and beyond with my service representative Marcos Gonzal received satisfactory service while in CT, the Coral Gables service experience has been above and beyond with my service representative Marcos Gonzalez. Taking a car in for service is not usually eventful, but with Marcos I feel sure that my vehicle's needs will be met honestly and effectively... always with courtesy and a smile. I highly recommend the service and representative Marcos Gonzalez at MB of Coral Gables. More

i wanted to acknowledge the great service provided by mike alonso, who sold us a certified used ml 350 truck. mike was a pleasure to deal with, and the antithesis of a car sales person. he was not push mike alonso, who sold us a certified used ml 350 truck. mike was a pleasure to deal with, and the antithesis of a car sales person. he was not pushy, and handled the sale from a to z with class, attention to detail, and with an a+ level of service. i understand that these folks deal with a more upscale clientele, but i have not received the same level of attention and professionalism at other places, such as braman. again, mike was a pleasure to work with, and will do my best to send him business. i should also mention that the finance person, frank fernandez, was also great to work with, went over all pertinent details, did not rush to close the deal, and was just overall extremely nice. last but not least, i forget the name, but we picked up the car today and both mike and his counterpart (sorry, forgot his name), spent over one hour programming our cell phones with blue tooth, and going through every detail about the car, and how to properly operate it. in closing, and coming from someone both in finance and sales, i had a great experience with these employees, and i hope bob brockway recognizes them for their outstanding service. i will tell everyone that asks about my experience, and will send business to mike whenever possible. thanks again More