Mercedes-Benz of Coral Gables

Exceptional service which made purchasing my car a pleasure! The entire process was seamless and there were no pressure tactics. After purchasing the car I had a question about some features. I cal pleasure! The entire process was seamless and there were no pressure tactics. After purchasing the car I had a question about some features. I called Peter, my sales representative and he took the time to talk me through everything on a Sunday evening! My experience has been excellent! More

My exprecience there was one of the best. They are very friendly and very helpful in every way. I would definitely recommend them and thier service. Edgar was my salesman there and I only have good thing friendly and very helpful in every way. I would definitely recommend them and thier service. Edgar was my salesman there and I only have good things to say about him. I'm very happy with my purchase and the treatment that I received. Thank you. More

Service was impecable. Everyone was so friendly and accomidating. We purchased the GLK they gave us a great price and delivered it to the house. Will definately be sending anyone looking for a new car accomidating. We purchased the GLK they gave us a great price and delivered it to the house. Will definately be sending anyone looking for a new car to them and will purchase my next vehicle from them as well! Great establishment! More

My experience at Mercedes Benz Bill Usery this past weekend was great! I couldn't have asked for a better sales representative. I appreciated the time and effort he spent with us. All the details regar weekend was great! I couldn't have asked for a better sales representative. I appreciated the time and effort he spent with us. All the details regarding my new lease were explained to me thoroughly. More

Prior to visiting MB of CG, I was indecisive, confused, and irritated over buying my next car. I was not interested in buying a Mercedes but went to the dealership on a recommendation. I was suprised by t and irritated over buying my next car. I was not interested in buying a Mercedes but went to the dealership on a recommendation. I was suprised by the pressure-free attitude and warm atmosphere. At my request, Miguel went over the history of MB, and showed me all the details and safety features that make Mercedes a solid choice. Who knew Mercedes is more than just a brand name? I did not not buy a car that first day, or the second day I returned, or even the third day. Instead, I shopped around but returned because of the service and attention to detail as well as the fair prices. The front desk greets you right away and even stands up at your arriving presence. Tea and coffee were offered, and by the following visit, they knew exactly the type/amount of sweetener I preferred. They showed me all the reasons why Bill Ussery is the place to trust for my certified preowned car. Even after all that, I still didn't buy the car, and I was never pressured to. Miguel was patient and answered questions, followed up, but never pushed at all. When I did decide on the car, Frank and his team accomodated my requests as much as possible and made my purchase here more valuable than at any other dealer for Mercedes Preowned. Since I was paying for a rental at the time, they put me into a Benz loaner until my car was ready for delivery and I dumped my Versa rental. My car was delivered in beautiful condition. Bill Ussery goes beyond minimum requirement made by Mercedes for preowned. That's why I think they stand out from the other dealers in Florida. This is my first MB purchase, I was never treated less than the guys buying 100k cars here. Henry was great with my paperwork and his advice, honest and sound. I qualified for the lowest rate and he still matched my outside lenders discount. It made financing at MB a no brainer. Damian, who works in a totally different area of lease returns, got me acquainted with my new car and all the tech stuff that I don't know to do. Plus, he makes a good coffee. So does Edgar. Sure you can find a Benz and probably one for a little cheaper but it may not have all the care into car, the top requirement for a Bill Ussery certified preowned which is better than just mb certified, the no pressure, fair prices, etc. You can believe that I was pain in the neck to deal with that week, but I was given the utmost respect. Plus, people who had already bought earlier were returning to thank the staff! I am extremely satisfied with my big purchase. I'm glad I went with mercedes and even more so that I chose to buy exclusively from this place. I will recomend them to everyone. I always say the money is not made in the initial purchase. The money is in the follow-up. I am confident that I will be well cared for here long after my purchase. If you want an exciting experience, or you want the kind of no pressure, no bull, experience, or if you want real facts, numbers, and a great price for the money, then buy your car here. If you want frustration, pressure, headaches, deceit or lies, a boring experience, or uncertainty, then buy somewhere else. You get what you pay for, the cheap comes out expensive, but in my case I got far more than what I paid for. Thanks to the team at Bill Ussery Mercedes Preowned, a family company who values Sundays off for their staff, who consistently breaks sales and service records, and is one of the oldest original MB dealer in the country. I am thrilled with car and the whole experience. Yay!! More

Phil was absolutely great, he was so helpful. I have never had a better experience at a car dealership than I did with Mercedes-Benz of Coral Gables and Phil Leite. The GM, Dave Delgado is terrific as never had a better experience at a car dealership than I did with Mercedes-Benz of Coral Gables and Phil Leite. The GM, Dave Delgado is terrific as well. We will back to purchase again in the near future. This is a professional dealership. No gimics. I would highly recommend. We got a beautiful vehicle for a great deal. More

This is one of the best dealer I have dealt in my recent experience. The sales team is very friendly and didn't pressure at all. They showed me only the cars what I wanted and overall my experience with the experience. The sales team is very friendly and didn't pressure at all. They showed me only the cars what I wanted and overall my experience with the team was very positive. I bought the car at a very good price and I would definitely recommend this place to anyone I know. Thanks again and I happy to say that I am part of the MB family. More

I was helped right away once I walked into the dealership. No pressure or up-sell. They listen to what I wanted and only showed me what I wanted. Overall, they were very nice people to be with. dealership. No pressure or up-sell. They listen to what I wanted and only showed me what I wanted. Overall, they were very nice people to be with. I would recommend this place to anyone I know. More

I had a very easy, clear cut and up-front transaction Bob Anderson and Walter Hidalgo were very helpful and and efficient. I recommend the dealership and Bob and Walter in particular. I have purchased Bob Anderson and Walter Hidalgo were very helpful and and efficient. I recommend the dealership and Bob and Walter in particular. I have purchased four autos through this dealership and have been very pleased with every aspect of the dealership More

Working with Phil Leite and Hector Brito on the purchase of my e350 was a pleasure. I even had to drive 8 hours to trade my car in and purchase my e350, so there was trust I to rely on with this dealership. of my e350 was a pleasure. I even had to drive 8 hours to trade my car in and purchase my e350, so there was trust I to rely on with this dealership. I was not let down one bit. Phil did an outstanding job showing me all the wonderful features of my new car. I highly recommend this dealership and working with Phil and Hector. More