Mercedes-Benz of Coral Gables

The people that worked with me were very understanding of my particular situation and helped me with comming up with solutions for my problem. In the end I got my new car at a great price and all my solution my particular situation and helped me with comming up with solutions for my problem. In the end I got my new car at a great price and all my solutions were solved. Instead of comming up with an easy solution, they did best solution for me. More

Throughout the years, it has been a pleasure purchasing and servicing our vehicles at Bill Ussery. Just recently, I took my car in for service and as always, received the highest quality care. Tommy Juan and servicing our vehicles at Bill Ussery. Just recently, I took my car in for service and as always, received the highest quality care. Tommy Juan, Marcos Gonzalez, and the entire service team including Dora and the ladies at the cashier's office, should be commended! More

For six years this dealership has been consistently excellent in customer service, and maintenance/repairs for my vehicle. My service advisor Marcus is the most professional and knowledgeable person of excellent in customer service, and maintenance/repairs for my vehicle. My service advisor Marcus is the most professional and knowledgeable person of the Service and Auto Body Department of this dealership. It is an absolute pleasure taking my vehicle to this dealership for routine maintenance, and I would never consider going anywhere else. More

My dad and I have been using this dealership since another dealership I won't mention didn't service us well. I went today and left my C350 to change the battery which seems to be failing, and to chan another dealership I won't mention didn't service us well. I went today and left my C350 to change the battery which seems to be failing, and to change the cover of the ashtray which lost it's wax or something because of the sticker it came with, which my dad didn't take for 2 years lol so it looks awful. Leidys was extremely friendly and helped us immediately, the car will be ready tomorrow and the dealership gave us a courtesy mercedes GLK350 free of charge. The only thing Leidys didn't give me was a kiss, but that isn't in her contract so I guess it's ok hahah xD anyways, I recommend this dealership with eyes closed. More

During my 19 years of experiencing servicing and leasing vehicles with this dealership, the after sales service, I can only prace their bunisness integrity, frindliness and courtesy during and everytime i h vehicles with this dealership, the after sales service, I can only prace their bunisness integrity, frindliness and courtesy during and everytime i have been expose to thier quality and amiable professional services. I will have no hesitation in r3commending this dealership to everyone interested in leasing and servicing the mercedes bens cars. Cordially More

Marcos Gonzalez has always provided excellent customer service. I have been going to Marcos for my Merceds Benz's for years. He is a stand up individual and always looks out for the customer first. I h service. I have been going to Marcos for my Merceds Benz's for years. He is a stand up individual and always looks out for the customer first. I highly recommend Marcos to anyone needing top services at Merceds Benz of Coral Gables. More

Great customer service because Valentin was friendly, positive, and prompt with my vehicle. I would either have liked to know the price of the service before hand or may be for it to be a little less ex positive, and prompt with my vehicle. I would either have liked to know the price of the service before hand or may be for it to be a little less expensive because its a little too expensive for the moment. More

I purchased a 2011 SLS AMG from MB Coral Gables with the help of Philip Leite. I dealt with Phil primarily over the phone and by email and he was always available as we went through the processes. Phil no help of Philip Leite. I dealt with Phil primarily over the phone and by email and he was always available as we went through the processes. Phil not only answered all my questions but he also supplied photos and other information that helped significantly. Once I decided to buy, Phil went step by step through the paperwork with me, explaining everything that the dealership was doing and what I needed to do; no surprises at any stage. The whole process was handled both seamlessly and professionally. So, customer service couln't have been better. The car was perfectly prepared when delivered, so great quality of work and attention to detail. Phil couldn't have been more friendly and accessible and he personally made for a great experience. And I guess everyone would like to pay less, but the price was right and in line with published lists and that for a car in substantial demand; I am fully satisfied on this count. More

We have been going to this dealer for the past few years, it has always been the best dealer in all our years of buying cars. The overall experience was not great is was FANTASTIC. As always we will years, it has always been the best dealer in all our years of buying cars. The overall experience was not great is was FANTASTIC. As always we will continue going to this dealer. THANK YOU...THANK YOU More

Val Sanchez, the service advisor, was very helpful and nice to deal with! My husband usually brings the car in, and so I have not dealt with him before. I was very pleased with his attitude and knowledge. nice to deal with! My husband usually brings the car in, and so I have not dealt with him before. I was very pleased with his attitude and knowledge. A dealers service is very important to me and my husband. More