Mercedes-Benz of Coral Gables

I did not have a pleasant experience with the sales dept. at this dealership once I tried to buy my Mercedes ML350 which I was leasing. The sales rep. including the manager did not provide me with all of my at this dealership once I tried to buy my Mercedes ML350 which I was leasing. The sales rep. including the manager did not provide me with all of my options which caused me to contact the Mercedes dealer in Naples, Florida that helped me keep my car through their pre-owned financing dept. Due to the economy, my credit was not that great and the Gables Mercedes did not go the extra mile for me. However, the reason why I enjoy servicing my car with Mercedes Benz of Coral Gables is my service advisor, Lorena Renteria. She is the best. She anticipates all of my needs. She makes sure that my car is serviced and informs me of costly repairs beforehand. She is personable, caring, and is a perfect example of what great customer service is. I had a bad experience with their sales department, but I cannot say enough about how great their service advisor, Lorena Renteria is. Their service dept. should learn from her. More

Val Sanchez is an outstanding service advisor. He was accesible, friendly, and informative. I was able to bring my car in at a convenient time for me without first making an appointment. My vehicle was accesible, friendly, and informative. I was able to bring my car in at a convenient time for me without first making an appointment. My vehicle was immeditely serviced and returned to me within 2 hours. More

The service is always phenomenal. The service department really goes out of thier way to exceed your expectations. Doesnt matter if you drive an old C-Class or an SLR you and your vehicle will be cared for. really goes out of thier way to exceed your expectations. Doesnt matter if you drive an old C-Class or an SLR you and your vehicle will be cared for. I will continue to vist this dealer and it's friendly staff. More

Valentine Sanchez, the service representative with whom I dealt, is efficient and pleasant. The service is good. Mr. Sanchez kept me informed of what was happening and made the whole process smooth and sea dealt, is efficient and pleasant. The service is good. Mr. Sanchez kept me informed of what was happening and made the whole process smooth and seamless. The other people in the service area were also pleasant and good. More

Buying/Leasing a car from Mercedes Benz of Coral Gables, in Miami, Florida has been the best experience. The reception, the kindness, the time, the knowledge, the way I was treated has made getting a new c in Miami, Florida has been the best experience. The reception, the kindness, the time, the knowledge, the way I was treated has made getting a new car a wonderful experience. Mr. Bob Anderson gave us all the time in the world, and then a very attractive price for the wonderful car we chose. When it was late and we had no car, he kindly drove us home and gave us valuable information on the car we had chosen. When I picked up the car he spent time showing me the car, the different options, the radio choices and the electronics. When you are at the Bill Ussery Dealership, you are treated with an incredible level of service and personal care. We are so grateful such a Dealership is in our city and we hope to always continue doing business with them as well as with Mr. Bob Anderson. More

AFTER MANY VISITS TO THE SERVICE DEPARTMENT, THIS WAS THE FIRST TIME THAT I WORKED WITH VALENTIN, HE WAS VERY PROFESSIONAL, HE TREATED ME AS IF I WAS A REGULAR CUSTOMER OF HIS, HE KEPT UPDATING ME REGARDING FIRST TIME THAT I WORKED WITH VALENTIN, HE WAS VERY PROFESSIONAL, HE TREATED ME AS IF I WAS A REGULAR CUSTOMER OF HIS, HE KEPT UPDATING ME REGARDING THE STATUS OF MY VEHICLE, HE ALONG WITH THE VARIOUS EMKPLOYEES THAT I ENCOUNTERED MADE ME FEEL REALLY WELCOME AT THE FACILITY. More

Every time I go for service, it's an A+++++ experience! I purchased two of my vehicles and have taken them for service every single time at this dealership. It's a pleasure going for service! I'm always att purchased two of my vehicles and have taken them for service every single time at this dealership. It's a pleasure going for service! I'm always attended by Marcos Gonzalez who provides me with the best service, attention and care. He is extremely courteous and unconditionally wiling to help and make my life easier. More

I was impressed by the courtesy, efficiency, and interest with which Ms. Sierra assisted me before and after my service appointment for my GL 450. She exceeded my expectations; she so into doing the right t with which Ms. Sierra assisted me before and after my service appointment for my GL 450. She exceeded my expectations; she so into doing the right thing for the Brand, for the Customer, and for the vehicle that it made my visit satisfying. She even put the License Plate on the vehicle for me, it felt funny; but I accepted as she did it with so much care. I believe that a Company with employees like Ms. Sierra is blessed. Joseph Hernandez Ministerios EL Buen Pastor More

My visits to MB Coral Gables service department have been quite a postive experiences. I purchased my car last June and from the first visit I was referred to Fernando Rengifo as a service representative. Fe quite a postive experiences. I purchased my car last June and from the first visit I was referred to Fernando Rengifo as a service representative. Fernando has extended a courteous service and support for all my car needs with the upmost positive attitude and attention to detail. More

Highly satisfied with all aspects of the transaction. Mr. Ariel Manso made this a very positive experience for my wife and my self. Honest and straigtforward, Ariel works relentlessly until he gets you the r Ariel Manso made this a very positive experience for my wife and my self. Honest and straigtforward, Ariel works relentlessly until he gets you the right deal. If you are looking for the right price and top notch customer service then ask for Ariel Manso at mercedes benz of Coral Gables. More