Mercedes-Benz of Coral Gables

I would like to thank Joe Baracaldo for his professionalism, honesty, and knowledge of the Mercedes Benz C class I purchased last month.if not for his seasoned experience , knowledge, and patie professionalism, honesty, and knowledge of the Mercedes Benz C class I purchased last month.if not for his seasoned experience , knowledge, and patient in answering all my questions and concern I had coming into the dealer, I would have walked away. Joe Baracaldo is an asset to Bill Ursery Mercedes Benz of Coral Gables he made certain the I understood every aspect of the car before I drove off the lot. I also would like to thank Angel in finance for helping me understand my options, and for making the final closing deal come thru stress free! Thank you. More

David Robinson (parts) continues to set the customer service bar high! Both him in his manager (parts manager) have clearly understood redefined over-the-counter experience. Always prompt to help, undiv service bar high! Both him in his manager (parts manager) have clearly understood redefined over-the-counter experience. Always prompt to help, undivided attention, no mercedes owner could ever expect more from the parts department at MB coral gables. Great job guys, keep it up. More

Best customer service I have ever received, anywhere. Ever. The car is wonderful but the experience at Mercedes-Benz of Coral Gables and the service is what really has made me a loyal repeat customer. As Ever. The car is wonderful but the experience at Mercedes-Benz of Coral Gables and the service is what really has made me a loyal repeat customer. As long as the ownership and management remains the same, I won't buy or lease a car from anywhere else. More

Val Sanchez always has a tip for the customer which I really appreciate. Its been a pleasure dealing with Val Sanchez the past several years. really appreciate. Its been a pleasure dealing with Val Sanchez the past several years. More

Firstly, I would like to thank Mr. Rene L Garcia for his professionalism and honesty. If, not for his seasoned experience and knowledge of the full Mercedes Benz product line, we would have surely walked to professionalism and honesty. If, not for his seasoned experience and knowledge of the full Mercedes Benz product line, we would have surely walked to the next dealer on the list. I invite you to share this information and accolades, with him directly. We are - and - from this pointy forward be a customer of his first, regardless of the product he represents, because we know if he endorses it.. It has to be good. In addition, I would like to also thank the Angel in finance for helping us understand our options and for making the final closing deal process, stress-free! Thank you! More

Mr Donovan Woodbine was of great help in the purchase of my new car. As a result to his patience and dedication we have been able to purchase three cars from this dealership. He goes above and beyond in his my new car. As a result to his patience and dedication we have been able to purchase three cars from this dealership. He goes above and beyond in his role a sales person. I will definitely consider buying my next car from Mercedes Benz of Coral Gables. More

The team that I worked with was very helpful and attentive to my situation. My experience surpassed any service experience throughout my 16 years of dealing with Mercedes Benz. They gave me person attentive to my situation. My experience surpassed any service experience throughout my 16 years of dealing with Mercedes Benz. They gave me personalized service and followed up to make sure that I was fully aware of the repair progress for my vehicle. Thank you for the excellent service! More

Phil Leite has more product knowledge than every other South Florida Mercedes salespeople combined. He was courteous, smart and is a tremendous asset to Bill Ussery, Mercedes Benz of Coral Gables! He ma South Florida Mercedes salespeople combined. He was courteous, smart and is a tremendous asset to Bill Ussery, Mercedes Benz of Coral Gables! He made certain that we understood every aspect of the car before we drove off the lot. More

The salesaman was very kind and helpfull, give me all the The salesaman was very kind and helpfull, give me all the details of the different cars I was looking for, and I was very happy to purchase the car f The salesaman was very kind and helpfull, give me all the details of the different cars I was looking for, and I was very happy to purchase the car from them. H eshowed me all the options of the two different cars I was looking into, and showed me the carfax for both cars, so I was happy to have all this information for my purchase. They were able to give me a good interest rate. More

Everyone hates having to go out of their way to get their car service. My brakes were making noise and I took my car into the dearlership to see what was wrong with them. Leidys Sierra was there to make car service. My brakes were making noise and I took my car into the dearlership to see what was wrong with them. Leidys Sierra was there to make sure that my problem would be solved promptly. I had worked with Leidys before and she had been spectacular. It was more of the same this time around. She was extremely professional and understanding and worked as efficiently as possible to make sure that my time would not be wasted at the dealership. She created my work order and walked me to the loaner counter. She then called me to inform me that my car was ready and when I told her I would be on my way to get my car, she made sure that my car was ready for me once I arrived, so I didn't have to spend unnecessary time waiting. Overall, the service was all that you could ask for and then more. I hope that I don't have to take my car in for service again, but if I do, I know that I can count on Leidys. More