Mercedes-Benz of Coral Gables

I recently visited the facility with some minor but troublesome issues that were occurring on as on and off basis, meaning that they were not constant. After doing some troubleshooting and working w troublesome issues that were occurring on as on and off basis, meaning that they were not constant. After doing some troubleshooting and working with those small troubles, and of course with some diligent and patience, along with closely paying attention to these issues – those issues seem to have been worked out. Most of all I want to reiterate that my firm believes that it could have not been done without their service and attention to detail that was definitely provided. When it was time to pick up the car, do to some construction that is currently going on at the dealer; the car was not up to their cleaning standards. Mr. Richard Santallana responded swiftly and was quick to the task of mending the issue at hand; He offered to get the car detailed without any objection as a token of appreciation for the time that the car had been in the shop in order to correctly and finally fix those small issues. Thank you guys for truly making that difference. More

Mr. Anderson's professionalism and knowledge of the overall car's features, safety qualities and road performance was most impressive. He was very attentive to what I had in mind to purchase and at the overall car's features, safety qualities and road performance was most impressive. He was very attentive to what I had in mind to purchase and at the same time provided valuable feedback to ensure I selected the model that best suited my interest and needs. I highly recommend visiting this sales person and dealer as the entire team are focused on delivering customer satisfaction. More

I chose Mercedes Benz of Coral Gables after visiting a couple of other MB dealerships in the area. I was referred to them by TrueCar.com. Lucy from sales contacted me immediately and gave me an appointmen couple of other MB dealerships in the area. I was referred to them by TrueCar.com. Lucy from sales contacted me immediately and gave me an appointment with Peter Warwar. I was impressed with him immediately. He is informative and does not pressure or rush his customers. He took his time to show me the vehicles he had that were close to what I wanted. He then searched the entire US database for an E350 Bluetec that I might like. When we couldn't find one he then patiently ordered the exact one that I wanted. His boss Walter even came in to say Hi and give a hand to make sure the order was perfect. Peter kept me informed as I awaited delivery of my car. After making sure that I was completely happy with my vehicle negotiating price was a very smooth process. Angel Rabbasa took his time to explain all finance options and extra packages. The next day Peter Quinones spent 2 hours explaining all of the awesome features I had purchased!!! I am in love with my car and my MB of Coral Gables team. More

Peter and his team were a pleasure to work with. His professionalism and geuine commitment to the overall experience is bar none. I would highly recommend utilizing his services in the future. professionalism and geuine commitment to the overall experience is bar none. I would highly recommend utilizing his services in the future. More

I would like to thank Joe Baracaldo for his professionalism, honesty, and knowledge of the Mercedes Benz C class I purchased last month.if not for his seasoned experience , knowledge, and patie professionalism, honesty, and knowledge of the Mercedes Benz C class I purchased last month.if not for his seasoned experience , knowledge, and patient in answering all my questions and concern I had coming into the dealer, I would have walked away. Joe Baracaldo is an asset to Bill Ursery Mercedes Benz of Coral Gables he made certain the I understood every aspect of the car before I drove off the lot. I also would like to thank Angel in finance for helping me understand my options, and for making the final closing deal come thru stress free! Thank you. More

David Robinson (parts) continues to set the customer service bar high! Both him in his manager (parts manager) have clearly understood redefined over-the-counter experience. Always prompt to help, undiv service bar high! Both him in his manager (parts manager) have clearly understood redefined over-the-counter experience. Always prompt to help, undivided attention, no mercedes owner could ever expect more from the parts department at MB coral gables. Great job guys, keep it up. More

Best customer service I have ever received, anywhere. Ever. The car is wonderful but the experience at Mercedes-Benz of Coral Gables and the service is what really has made me a loyal repeat customer. As Ever. The car is wonderful but the experience at Mercedes-Benz of Coral Gables and the service is what really has made me a loyal repeat customer. As long as the ownership and management remains the same, I won't buy or lease a car from anywhere else. More

Val Sanchez always has a tip for the customer which I really appreciate. Its been a pleasure dealing with Val Sanchez the past several years. really appreciate. Its been a pleasure dealing with Val Sanchez the past several years. More

Firstly, I would like to thank Mr. Rene L Garcia for his professionalism and honesty. If, not for his seasoned experience and knowledge of the full Mercedes Benz product line, we would have surely walked to professionalism and honesty. If, not for his seasoned experience and knowledge of the full Mercedes Benz product line, we would have surely walked to the next dealer on the list. I invite you to share this information and accolades, with him directly. We are - and - from this pointy forward be a customer of his first, regardless of the product he represents, because we know if he endorses it.. It has to be good. In addition, I would like to also thank the Angel in finance for helping us understand our options and for making the final closing deal process, stress-free! Thank you! More

Mr Donovan Woodbine was of great help in the purchase of my new car. As a result to his patience and dedication we have been able to purchase three cars from this dealership. He goes above and beyond in his my new car. As a result to his patience and dedication we have been able to purchase three cars from this dealership. He goes above and beyond in his role a sales person. I will definitely consider buying my next car from Mercedes Benz of Coral Gables. More